Help Desk Analyst Jobs in Chaska, MN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Plymouth, MN (16 miles from Chaska, MN)
- 1 day ago
- Plymouth, MN (16 miles from Chaska, MN)
- 1 day ago
Minimum of 1 - 2 years of experience with desktop and server operating systems, including Microsoft technologies....
Overview Bailiwick is currently seeking a qualified Service Desk Technician 2 to contribute to our ongoing success and growth to work a Hybrid schedule out of our Chaska, MN HQ Bailiwick is an...
- Plymouth, MN (16 miles from Chaska, MN)
- 3 days ago
- Plymouth, MN (16 miles from Chaska, MN)
- 3 days ago
Company Description SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle...
Technical Support Agent - Night Eden Prairie, MN
- Eden Prairie, MN (12 miles from Chaska, MN)
- 4 days ago
- Eden Prairie, MN (12 miles from Chaska, MN)
- 4 days ago
Technical Support Agent - Night | Eden Prairie, MN Eden Prairie, MN Job Type Full-time Description What we do: US Signal is a leading data center services provider, offering secure, reliable...
- Minneapolis, MN (21 miles from Chaska, MN)
- 6 days ago
- Minneapolis, MN (21 miles from Chaska, MN)
- 6 days ago
Technical Support Specialist Job Summary: A Technical Support Specialist provides technical assistance and support for incoming queries and issues related to software/firmware and hardware on...
- Minnetonka, MN (13 miles from Chaska, MN)
- 7 days ago
- Minnetonka, MN (13 miles from Chaska, MN)
- 7 days ago
Taking initial telephone inquiries and troubleshooting relatively simple hardware, software, or network problems Monitor incoming tickets and alerts in the ServiceNow system and respond...
IT Helpdesk Support Specialist
- Eagan, MN (23 miles from Chaska, MN)
- 7 days ago
- Eagan, MN (23 miles from Chaska, MN)
- 7 days ago
RESPONSIBILITIES INCLUDE: Respond to user requests via telephone, email, via remote access, and in-person. Diagnose and resolve advanced information technology hardware and software issues. Stay...
Senior Applications Support Analyst
- Minneapolis, MN (21 miles from Chaska, MN)
- 7 days ago
- Minneapolis, MN (21 miles from Chaska, MN)
- 7 days ago
Job Description WHAT IS THE OPPORTUNITY? Coordinates application support objectives in partnership with production support team, development team and business representatives. Provide quality and...
Desktop Support Technician - Onsite at Eagan, MN
- Eagan, MN (23 miles from Chaska, MN)
- 7 days ago
- Eagan, MN (23 miles from Chaska, MN)
- 7 days ago
Load and configure specified software such as operating systems, productivity applications and specialty applications....
- Eagan, MN (23 miles from Chaska, MN)
- 8 days ago
- Eagan, MN (23 miles from Chaska, MN)
- 8 days ago
Load and configure specified software such as operating systems, productivity applications and specialty applications....
- Eagan, MN (23 miles from Chaska, MN)
- 8 days ago
- Eagan, MN (23 miles from Chaska, MN)
- 8 days ago
Customer Technical Support Job Description: We are seeking a Customer Technical Support Representative to join our Enterprise Monitoring team supporting large-scale infrastructure (300+...
- Eagan, MN (23 miles from Chaska, MN)
- 9 days ago
- Eagan, MN (23 miles from Chaska, MN)
- 9 days ago
Responsibilities Respond to and prioritize service requests to restore business functionality within SLA timelines Install, configure, and troubleshoot operating systems, productivity tools, and specialty...
- Edina, MN (16 miles from Chaska, MN)
- 9 days ago
- Edina, MN (16 miles from Chaska, MN)
- 9 days ago
Experience with a variety of operating systems, including Windows, MacOS, iPadOS, and ChromeOS and expertise in audio-visual equipment setup, operation, and troubleshooting are preferred....
Building Technology Support Specialist
- Hopkins, MN (13 miles from Chaska, MN)
- 9 days ago
- Hopkins, MN (13 miles from Chaska, MN)
- 9 days ago
Software applications and operating systems used at Hopkins, including Microsoft OS and MAC OS. Principles and protocols for the management of electronic information....
- Eagan, MN (23 miles from Chaska, MN)
- 10 days ago
- Eagan, MN (23 miles from Chaska, MN)
- 10 days ago
Load and configure specified software such as operating systems, productivity applications and specialty applications....
Demographic Data for Chaska, MN
Moving to Chaska, MN? Find some basic demographic data about Chaska, MN below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Chaska, MN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Chaska, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »