Help Desk Analyst Jobs in Chaska, MN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
TFDM Technical Triage Manager AIMS & Help Desk
- Leidos
- Eagan, MN (23 miles from Chaska, MN)
- 23 hours ago
- Eagan, MN (23 miles from Chaska, MN)
- 23 hours ago
Description Leidos is seeking a TFDM Triage Manager for AIMs and Help Desk Tickets, who will support the Federal Aviation Administration (FAA)s Terminal Flight Data Manager (TFDM) program. TFDM is...
In PersonEUC technician/Site IT Support
- TATA Consultancy Services
- Plymouth, MN (16 miles from Chaska, MN)
- 1 day ago
- Plymouth, MN (16 miles from Chaska, MN)
- 1 day ago
Must Have Technical/Functional Skills • Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services • Experience in managing PC and...
In PersonRepair Service Desk Technician
- University of Minnesota
- Minneapolis, MN (21 miles from Chaska, MN)
- 2 days ago
- Minneapolis, MN (21 miles from Chaska, MN)
- 2 days ago
About the Job Are you dependable, detail-oriented, and passionate about supporting technology users across a major research institution? The Office of Information Technology (OIT) at the...
In PersonInformation Technology (IT) Services and Support Specialist II
- TRR Total Renal Research Inc
- Edina, MN (14 miles from Chaska, MN)
- 2 days ago
- Edina, MN (14 miles from Chaska, MN)
- 2 days ago
In lieu of Associates Degree, 3+ years of IT Industry experience to include help desk support or IT support is required Minimum of 2 years experience hands on experience in a desktop support or helpdesk...
HybridInformation Technology (IT) Services and Support Specialist II
- DaVita Inc.
- Minneapolis, MN (21 miles from Chaska, MN)
- 4 days ago
- Minneapolis, MN (21 miles from Chaska, MN)
- 4 days ago
In lieu of Associates Degree, 3+ years of IT Industry experience to include help desk support or IT support is required Minimum of 2 years experience hands on experience in a desktop support or helpdesk...
Hybrid- Wipro Ltd.
- Minneapolis, MN (21 miles from Chaska, MN)
- 5 days ago
- Minneapolis, MN (21 miles from Chaska, MN)
- 5 days ago
Epic Help Desk City: Minneapolis State/Province: Minnesota Posting Start Date: 5/28/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company...
In Person- Loram Maintenance
- Hamel, MN (18 miles from Chaska, MN)
- 5 days ago
- Hamel, MN (18 miles from Chaska, MN)
- 5 days ago
system, BIOS, and application software of corporate computers as required Assist with deployment of specialized software as needed....
RemoteTechnical Support Rep II (Mechanical/Electrical + Writing) - The Toro Company
- Toro
- Bloomington, MN (17 miles from Chaska, MN)
- 6 days ago
- Bloomington, MN (17 miles from Chaska, MN)
- 6 days ago
Technical Support Rep II (Mechanical/Electrical + Writing) - The Toro Company Sponsorship: Applicants must be legally authorized to work in the United States. We are unable to sponsor or take over...
HybridDigital Learning and Device Support Specialist
- Spring Lake Park Schools
- Minneapolis, MN (21 miles from Chaska, MN)
- 6 days ago
- Minneapolis, MN (21 miles from Chaska, MN)
- 6 days ago
Position Type: Technology/ Computer Technician Date Posted: 5/28/2026 Location: District Services Center About Spring Lake Park Schools Spring Lake Park Schools serves approximately...
In Person- IWCO Direct
- Chanhassen, MN (4 miles from Chaska, MN)
- 8 days ago
- Chanhassen, MN (4 miles from Chaska, MN)
- 8 days ago
Position Overview The Help Desk Support / System Administrator Intern plays a crucial role in providing technical assistance to IWCO employees and supporting the ongoing maintenance of endpoint devices...
In Person InternshipRemote Desktop Support Specialist
- TEKsystems
- Minneapolis, MN (21 miles from Chaska, MN)
- 12 days ago
- Minneapolis, MN (21 miles from Chaska, MN)
- 12 days ago
Adjust, repair, and replace malfunctioning equipment as directed, including cloning and rebuilding pc's Manage email system Skills Customer Service, servicenow, ticketing system, help desk, help desk...
Remote ContractTechnical Support Specialist, Data Repository
- Medical Information Technology, Inc.
- Minnetonka, MN (13 miles from Chaska, MN)
- 13 days ago
- Minnetonka, MN (13 miles from Chaska, MN)
- 13 days ago
Description Technical Support Specialists at MEDITECH train, educate and support customers using MEDITECH's Enterprise Health Record software. The Data Repository application is a SQL database...
Hybrid- TEKsystems
- Shakopee, MN (6 miles from Chaska, MN)
- 13 days ago
- Shakopee, MN (6 miles from Chaska, MN)
- 13 days ago
We are seeking a detail-oriented Desktop Support Technician to support equipment setup, configuration, and deployment within a fast-paced configuration center environment. This role will focus on...
In Person ContractBuilding Technology Support Specialist
- Hopkins Public Schools
- Hopkins, MN (13 miles from Chaska, MN)
- 14 days ago
- Hopkins, MN (13 miles from Chaska, MN)
- 14 days ago
Software applications and operating systems used at Hopkins, including Microsoft OS and MAC OS. Principles and protocols for the management of electronic information....
In PersonIntermediate Service Desk Specialist
- Graco Inc.
- Minneapolis, MN (21 miles from Chaska, MN)
- 15 days ago
- Minneapolis, MN (21 miles from Chaska, MN)
- 15 days ago
Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. What does that mean? Well, we pump peanut butter into...
In PersonDemographic Data for Chaska, MN
Moving to Chaska, MN? Find some basic demographic data about Chaska, MN below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Chaska, MN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Chaska, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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