Help Desk Analyst Jobs in Chaska, MN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
DESKTOP SUPPORT TECHNICIAN I (Part Time, Seasonal) - DESKT001305
- Maple Grove, MN (22 miles from Chaska, MN)
- 8 hours ago
- Maple Grove, MN (22 miles from Chaska, MN)
- 8 hours ago
Job Overview: to assist with Microsoft Power Automate workflows, contribute to cybersecurity overview documentation, and support other projects as needed. This role provides hands-on experience...
- Edina, MN (16 miles from Chaska, MN)
- 3 days ago
- Edina, MN (16 miles from Chaska, MN)
- 3 days ago
Who We Are & Why You Will LOVE Us! You are more than just a number; we are more than just a bank. At Tradition Capital Bank, we are partners in business and in life; building dreams and futures on...
- Eagan, MN (23 miles from Chaska, MN)
- 4 days ago
- Eagan, MN (23 miles from Chaska, MN)
- 4 days ago
One of Insight Globals largest Chemical Manufacturers is seeking to hire a Technical Support Associate for their Dishwashing/Appliances division. This person will be part of a Tier 1 Helpdesk team...
- Minneapolis, MN (21 miles from Chaska, MN)
- 5 days ago
- Minneapolis, MN (21 miles from Chaska, MN)
- 5 days ago
Apply working technical knowledge of current systems software, operating systems, and PC protocols and standards Hands-on device support such as Lenovo workstations, Laptops, docking stations and peripheral...
- Minneapolis, MN (21 miles from Chaska, MN)
- 7 days ago
- Minneapolis, MN (21 miles from Chaska, MN)
- 7 days ago
Technical Support Engineer Minneapolis, MN / Remote, USAOperations - Technical Support /Full-Time /Remote Perforce is a community of collaborative experts, problem solvers, and possibility seekers...
Legacy ERP Systems Support Engineer
- Minneapolis, MN (21 miles from Chaska, MN)
- 8 days ago
- Minneapolis, MN (21 miles from Chaska, MN)
- 8 days ago
Defining the Role: The role is related to supporting our customers legacy ERP system, specifically the "Lynx" system, which manages their Multi - billion dollar agriculture and trading business....
Legacy ERP Systems Support Engineer - SMALLTALK
- Minneapolis, MN (21 miles from Chaska, MN)
- 8 days ago
- Minneapolis, MN (21 miles from Chaska, MN)
- 8 days ago
The role is related to supporting the company's legacy ERP system which manages their Multi - billion dollar agriculture and trading business. The role requires expertise in technologies such as...
- Minneapolis, MN (21 miles from Chaska, MN)
- 8 days ago
- Minneapolis, MN (21 miles from Chaska, MN)
- 8 days ago
Position Title: Support Engineer I Position Location: Onsite, Minneapolis/St. Paul, Minnesota Reports to: Lead or Manager Job Summary: This position provides high quality solutions to customers to...
- Minneapolis, MN (21 miles from Chaska, MN)
- 8 days ago
- Minneapolis, MN (21 miles from Chaska, MN)
- 8 days ago
Avionte Software is the leading provider of technology and service solutions to the staffing industry. Avionte products and services help over 550 staffing agencies manage operations across their...
- Plymouth, MN (16 miles from Chaska, MN)
- 9 days ago
- Plymouth, MN (16 miles from Chaska, MN)
- 9 days ago
Knowledge of Microsoft desktop operating systems, as well as proficiency in the Microsoft Office suite....
- Plymouth, MN (16 miles from Chaska, MN)
- 10 days ago
- Plymouth, MN (16 miles from Chaska, MN)
- 10 days ago
Make your mark at the world's largest HVAC company Daikin Applied is seeking a Technical Support Analyst III who will provide prompt, accurate, expert technical advice to sales representatives,...
Senior Applications Support Analyst
- Minneapolis, MN (21 miles from Chaska, MN)
- 12 days ago
- Minneapolis, MN (21 miles from Chaska, MN)
- 12 days ago
Job Summary Job Description WHAT IS THE OPPORTUNITY? Coordinates application support objectives in partnership with production support team, development team and business representatives. Provide...
Desktop Support Representative
- Minneapolis, MN (21 miles from Chaska, MN)
- 12 days ago
- Minneapolis, MN (21 miles from Chaska, MN)
- 12 days ago
Desktop Support Representative Location : 901 3rd Avenue South. Minneapolis, MN 55402 Duration : 12+ months Contract (with possible extension) Job Description: Experience with desktop support...
- Bloomington, MN (17 miles from Chaska, MN)
- 13 days ago
- Bloomington, MN (17 miles from Chaska, MN)
- 13 days ago
Technical Environment Virtualization: VMware Operating Systems: Windows Server & Workstation, macOS Technologies: Microsoft 365, SharePoint Hardware: Lenovo ThinkPad, Dell PCs, Zebra printers Software...
- Bloomington, MN (17 miles from Chaska, MN)
- 14 days ago
- Bloomington, MN (17 miles from Chaska, MN)
- 14 days ago
Ability to support Microsoft operating systems. Working knowledge of general office software such as Microsoft Office and the Microsoft 365 suites....
Demographic Data for Chaska, MN
Moving to Chaska, MN? Find some basic demographic data about Chaska, MN below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Chaska, MN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Chaska, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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