Help Desk Analyst Jobs in Chaska, MN

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 39 Jobs

DESKTOP SUPPORT TECHNICIAN I (Part Time, Seasonal) - DESKT001305

  • Maple Grove, MN (22 miles from Chaska, MN)
  • 8 hours ago
  • Maple Grove, MN (22 miles from Chaska, MN)
  • 8 hours ago

Job Overview: to assist with Microsoft Power Automate workflows, contribute to cybersecurity overview documentation, and support other projects as needed. This role provides hands-on experience...

IT Support Analyst I

  • Edina, MN (16 miles from Chaska, MN)
  • 3 days ago
  • Edina, MN (16 miles from Chaska, MN)
  • 3 days ago

Who We Are & Why You Will LOVE Us! You are more than just a number; we are more than just a bank. At Tradition Capital Bank, we are partners in business and in life; building dreams and futures on...

Desktop Technician

  • Eagan, MN (23 miles from Chaska, MN)
  • 4 days ago
  • Eagan, MN (23 miles from Chaska, MN)
  • 4 days ago

One of Insight Globals largest Chemical Manufacturers is seeking to hire a Technical Support Associate for their Dishwashing/Appliances division. This person will be part of a Tier 1 Helpdesk team...

Desktop Support Specialist

  • Minneapolis, MN (21 miles from Chaska, MN)
  • 5 days ago
  • Minneapolis, MN (21 miles from Chaska, MN)
  • 5 days ago

Apply working technical knowledge of current systems software, operating systems, and PC protocols and standards Hands-on device support such as Lenovo workstations, Laptops, docking stations and peripheral...

Technical Support Engineer

  • Minneapolis, MN (21 miles from Chaska, MN)
  • 7 days ago
  • Minneapolis, MN (21 miles from Chaska, MN)
  • 7 days ago

Technical Support Engineer Minneapolis, MN / Remote, USAOperations - Technical Support /Full-Time /Remote Perforce is a community of collaborative experts, problem solvers, and possibility seekers...

Legacy ERP Systems Support Engineer

  • Minneapolis, MN (21 miles from Chaska, MN)
  • 8 days ago
  • Minneapolis, MN (21 miles from Chaska, MN)
  • 8 days ago

Defining the Role: The role is related to supporting our customers legacy ERP system, specifically the "Lynx" system, which manages their Multi - billion dollar agriculture and trading business....

Legacy ERP Systems Support Engineer - SMALLTALK

  • Minneapolis, MN (21 miles from Chaska, MN)
  • 8 days ago
  • Minneapolis, MN (21 miles from Chaska, MN)
  • 8 days ago

The role is related to supporting the company's legacy ERP system which manages their Multi - billion dollar agriculture and trading business. The role requires expertise in technologies such as...

Support Engineer I

  • Minneapolis, MN (21 miles from Chaska, MN)
  • 8 days ago
  • Minneapolis, MN (21 miles from Chaska, MN)
  • 8 days ago

Position Title: Support Engineer I Position Location: Onsite, Minneapolis/St. Paul, Minnesota Reports to: Lead or Manager Job Summary: This position provides high quality solutions to customers to...

IT Help Desk Technician

  • Minneapolis, MN (21 miles from Chaska, MN)
  • 8 days ago
  • Minneapolis, MN (21 miles from Chaska, MN)
  • 8 days ago

Avionte Software is the leading provider of technology and service solutions to the staffing industry. Avionte products and services help over 550 staffing agencies manage operations across their...

Computer Tech

  • Plymouth, MN (16 miles from Chaska, MN)
  • 9 days ago
  • Plymouth, MN (16 miles from Chaska, MN)
  • 9 days ago

Knowledge of Microsoft desktop operating systems, as well as proficiency in the Microsoft Office suite....

Technical Support Analyst III

  • Plymouth, MN (16 miles from Chaska, MN)
  • 10 days ago
  • Plymouth, MN (16 miles from Chaska, MN)
  • 10 days ago

Make your mark at the world's largest HVAC company Daikin Applied is seeking a Technical Support Analyst III who will provide prompt, accurate, expert technical advice to sales representatives,...

Senior Applications Support Analyst

  • Minneapolis, MN (21 miles from Chaska, MN)
  • 12 days ago
  • Minneapolis, MN (21 miles from Chaska, MN)
  • 12 days ago

Job Summary Job Description WHAT IS THE OPPORTUNITY? Coordinates application support objectives in partnership with production support team, development team and business representatives. Provide...

Desktop Support Representative

  • Minneapolis, MN (21 miles from Chaska, MN)
  • 12 days ago
  • Minneapolis, MN (21 miles from Chaska, MN)
  • 12 days ago

Desktop Support Representative Location : 901 3rd Avenue South. Minneapolis, MN 55402 Duration : 12+ months Contract (with possible extension) Job Description: Experience with desktop support...

Help Desk Representative

  • Bloomington, MN (17 miles from Chaska, MN)
  • 13 days ago
  • Bloomington, MN (17 miles from Chaska, MN)
  • 13 days ago

Technical Environment Virtualization: VMware Operating Systems: Windows Server & Workstation, macOS Technologies: Microsoft 365, SharePoint Hardware: Lenovo ThinkPad, Dell PCs, Zebra printers Software...

Desktop Technician III

  • Bloomington, MN (17 miles from Chaska, MN)
  • 14 days ago
  • Bloomington, MN (17 miles from Chaska, MN)
  • 14 days ago

Ability to support Microsoft operating systems. Working knowledge of general office software such as Microsoft Office and the Microsoft 365 suites....

Demographic Data for Chaska, MN

Moving to Chaska, MN? Find some basic demographic data about Chaska, MN below.


Local
National
29,729
666
Medium

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

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Salary for Help Desk Analyst Jobs in Chaska, MN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Chaska, MN offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Chaska, MN
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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