Help Desk Analyst Jobs in Brooklyn Park, MN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
DESKTOP SUPPORT TECHNICIAN I (Part Time, Seasonal) - DESKT001305
- Maple Grove, MN (7 miles from Brooklyn Park, MN)
- 8 hours ago
- Maple Grove, MN (7 miles from Brooklyn Park, MN)
- 8 hours ago
Job Overview: to assist with Microsoft Power Automate workflows, contribute to cybersecurity overview documentation, and support other projects as needed. This role provides hands-on experience...
Service Desk Technician - Bilingual Dutch/English
- Saint Paul, MN (16 miles from Brooklyn Park, MN)
- 1 day ago
- Saint Paul, MN (16 miles from Brooklyn Park, MN)
- 1 day ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
- Saint Paul, MN (16 miles from Brooklyn Park, MN)
- 1 day ago
- Saint Paul, MN (16 miles from Brooklyn Park, MN)
- 1 day ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
- Maplewood, MN (17 miles from Brooklyn Park, MN)
- 1 day ago
- Maplewood, MN (17 miles from Brooklyn Park, MN)
- 1 day ago
Systems (10 and 11) and System BIOS Working knowledge of macOS and Mac hardware Excellent communication skills with diverse on-shore and off-shore resources oAbility to interact with internal and external...
- Mendota Heights, MN (17 miles from Brooklyn Park, MN)
- 2 days ago
- Mendota Heights, MN (17 miles from Brooklyn Park, MN)
- 2 days ago
Management Level G EQ is a leading international provider of shareholder, pension, remediation and credit technology. With over 5,000 employees, it supports 37 million people in 120 countries. EQs...
- Edina, MN (10 miles from Brooklyn Park, MN)
- 3 days ago
- Edina, MN (10 miles from Brooklyn Park, MN)
- 3 days ago
Who We Are & Why You Will LOVE Us! You are more than just a number; we are more than just a bank. At Tradition Capital Bank, we are partners in business and in life; building dreams and futures on...
- Saint Paul, MN (16 miles from Brooklyn Park, MN)
- 3 days ago
- Saint Paul, MN (16 miles from Brooklyn Park, MN)
- 3 days ago
Introduction The role involves supporting the Salucro Payment Platform by working within a team to implement and troubleshoot customer issues, while identifying and implementing automation gains...
Associate Technical Support Specialist
- Shoreview, MN (11 miles from Brooklyn Park, MN)
- 4 days ago
- Shoreview, MN (11 miles from Brooklyn Park, MN)
- 4 days ago
Exposure to installing, configuring and administering Web-based applications, Relational Databases, Open-Source Projects (such as Apache Web-Server, Apache Tomcat, OpenDS)....
- Eagan, MN (17 miles from Brooklyn Park, MN)
- 5 days ago
- Eagan, MN (17 miles from Brooklyn Park, MN)
- 5 days ago
One of Insight Globals largest Chemical Manufacturers is seeking to hire a Technical Support Associate for their Dishwashing/Appliances division. This person will be part of a Tier 1 Helpdesk team...
- Saint Paul, MN (16 miles from Brooklyn Park, MN)
- 5 days ago
- Saint Paul, MN (16 miles from Brooklyn Park, MN)
- 5 days ago
IT Support Analyst Vadnais Heights, MN What is IP Corporation: At IP Corporation, we empower you to make a difference, learn new skills, and achieve your goals. We're committed to providing...
- Minneapolis, MN (7 miles from Brooklyn Park, MN)
- 5 days ago
- Minneapolis, MN (7 miles from Brooklyn Park, MN)
- 5 days ago
Apply working technical knowledge of current systems software, operating systems, and PC protocols and standards Hands-on device support such as Lenovo workstations, Laptops, docking stations and peripheral...
- Minneapolis, MN (7 miles from Brooklyn Park, MN)
- 7 days ago
- Minneapolis, MN (7 miles from Brooklyn Park, MN)
- 7 days ago
Technical Support Engineer Minneapolis, MN / Remote, USAOperations - Technical Support /Full-Time /Remote Perforce is a community of collaborative experts, problem solvers, and possibility seekers...
Infrastructure and Desktop Support Consultant
- Saint Paul, MN (16 miles from Brooklyn Park, MN)
- 7 days ago
- Saint Paul, MN (16 miles from Brooklyn Park, MN)
- 7 days ago
Job ID Number** R5512 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Infrastructure and Desktop Support Consultant, you will be responsible for managing and...
Legacy ERP Systems Support Engineer
- Minneapolis, MN (7 miles from Brooklyn Park, MN)
- 8 days ago
- Minneapolis, MN (7 miles from Brooklyn Park, MN)
- 8 days ago
Defining the Role: The role is related to supporting our customers legacy ERP system, specifically the "Lynx" system, which manages their Multi - billion dollar agriculture and trading business....
Legacy ERP Systems Support Engineer - SMALLTALK
- Minneapolis, MN (7 miles from Brooklyn Park, MN)
- 8 days ago
- Minneapolis, MN (7 miles from Brooklyn Park, MN)
- 8 days ago
The role is related to supporting the company's legacy ERP system which manages their Multi - billion dollar agriculture and trading business. The role requires expertise in technologies such as...
Demographic Data for Brooklyn Park, MN
Moving to Brooklyn Park, MN? Find some basic demographic data about Brooklyn Park, MN below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Brooklyn Park, MN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Brooklyn Park, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »