Help Desk Analyst Jobs in Anoka, MN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Minneapolis, MN (21 miles from Anoka, MN)
- 8 hours ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 8 hours ago
Role: Desktop support Duration: 6+ months Location: Minneapolis MN Seeking a skilled Support technician with expertise in both field and depot repair services. This role also encompasses providing...
- Minneapolis, MN (21 miles from Anoka, MN)
- 15 hours ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 15 hours ago
Insight Global is seeking a Desktop Support Analyst for one of our financial clients in the Minneapolis/St Paul area. As a Desktop Support Analyst, you will be responsible for providing excellent...
Remote Client Support Specialist
- Minneapolis, MN (21 miles from Anoka, MN)
- 1 day ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 1 day ago
An employer is looking for a highly skilled remote Client Support Specialist to support both a customer success team and a partner success team within a growing national healthcare start up. In...
Remote WorkJoin an organization that provides inventive electrical solutions! Dahl Consulting is currently partnering with a leader in the electronics industry. We work one-on-one with great candidates to...
systems (XP, 7, 8, 10, and 11) and Mac OS and cloud-based communication tools (Zoom, Teams) Familiarity with Ethernet-connected surveillance camera systems is a plus Extensive application support experience...
- Minneapolis, MN (21 miles from Anoka, MN)
- 3 days ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 3 days ago
Surescripts serves the nation through simpler, trusted health intelligence sharing, in order to increase patient safety, lower costs and ensure quality care. We deliver insights at critical points...
- Minneapolis, MN (21 miles from Anoka, MN)
- 4 days ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 4 days ago
Hiring - Desktop Support Analyst Plymouth, MN - ONSITE Compensation: $21-23/hr Required Skills & Experience -Two-year technical computer degree or certificate -1 - 2 years of experience in a Call...
- Minneapolis, MN (21 miles from Anoka, MN)
- 6 days ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 6 days ago
Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical...
Sr. Information Systems Support Specialist
- Shoreview, MN (19 miles from Anoka, MN)
- 6 days ago
- Shoreview, MN (19 miles from Anoka, MN)
- 6 days ago
systems, SolarWinds Help Desk or equivalent system). 2+ years mentoring other tier 1 technicians and guiding local onsite support Ability to build relationship with all levels of employees including...
- Minneapolis, MN (21 miles from Anoka, MN)
- 7 days ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 7 days ago
Desktop Support Location: Aberdeen SD (Onsite) The analyst is responsible for the IT infrastructure at the site, and may be involved in workstation support, telecom, VOIP support, printers, server...
- Hanover, MN (14 miles from Anoka, MN)
- 8 days ago
- Hanover, MN (14 miles from Anoka, MN)
- 8 days ago
Skills Help desk support, migration, intune, Customer service, Troubleshooting, Help desk, Phone support Top Skills Details Help desk support,migration,intune,Customer service,Troubleshooting,Help desk...
Remote WorkAdvanced Technical Support Specialist
- Minneapolis, MN (21 miles from Anoka, MN)
- 10 days ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 10 days ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
- Minneapolis, MN (21 miles from Anoka, MN)
- 12 days ago
- Minneapolis, MN (21 miles from Anoka, MN)
- 12 days ago
systems and provides guidance and strategic direction Provides detailed technical design documentation and solution specifications that are delivered to the engineering build team for implementation...
- Hopkins, MN (22 miles from Anoka, MN)
- 14 days ago
- Hopkins, MN (22 miles from Anoka, MN)
- 14 days ago
We Believe in Better! We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through...
Technology Support Specialist (Start Date TBD)
- Albertville, MN (11 miles from Anoka, MN)
- 15 days ago
- Albertville, MN (11 miles from Anoka, MN)
- 15 days ago
Requirements & Qualifications Two year degree in a computer, information technology or related field experience required; appropriate certification preferred; knowledge of modern operating systems;...
Demographic Data for Anoka, MN
Moving to Anoka, MN? Find some basic demographic data about Anoka, MN below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Anoka, MN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Anoka, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »