Help Desk Analyst Jobs in Albertville, MN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Anoka, MN (11 miles from Albertville, MN)
- 2 days ago
- Anoka, MN (11 miles from Albertville, MN)
- 2 days ago
Join an organization that provides inventive electrical solutions! Dahl Consulting is currently partnering with a leader in the electronics industry. We work one-on-one with great candidates to...
- Ramsey, MN (11 miles from Albertville, MN)
- 2 days ago
- Ramsey, MN (11 miles from Albertville, MN)
- 2 days ago
systems (XP, 7, 8, 10, and 11) and Mac OS and cloud-based communication tools (Zoom, Teams) Familiarity with Ethernet-connected surveillance camera systems is a plus Extensive application support experience...
- Hanover, MN (6 miles from Albertville, MN)
- 8 days ago
- Hanover, MN (6 miles from Albertville, MN)
- 8 days ago
Skills Help desk support, migration, intune, Customer service, Troubleshooting, Help desk, Phone support Top Skills Details Help desk support,migration,intune,Customer service,Troubleshooting,Help desk...
Remote Work- Hopkins, MN (23 miles from Albertville, MN)
- 14 days ago
- Hopkins, MN (23 miles from Albertville, MN)
- 14 days ago
We Believe in Better! We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through...
Technology Support Specialist (Start Date TBD)
- Albertville, MN
- 15 days ago
- Albertville, MN
- 15 days ago
Requirements & Qualifications Two year degree in a computer, information technology or related field experience required; appropriate certification preferred; knowledge of modern operating systems;...
Desktop Technical Support Level 1 or 2
- Monticello, MN (7 miles from Albertville, MN)
- 20 days ago
- Monticello, MN (7 miles from Albertville, MN)
- 20 days ago
Position Type: Technology/ Desktop/Mobile Device Support Specialist Date Posted: 4/10/2025 Location: District Wide Date Available: 07/01/2025 Centrally located on Interstate 94 less...
- Plymouth, MN (20 miles from Albertville, MN)
- 45+ days ago
- Plymouth, MN (20 miles from Albertville, MN)
- 45+ days ago
Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including...
Sr. Technical Support Engineer (Utility Focus/Electrical/Sytem Engineers Preferr
- Medina, MN (12 miles from Albertville, MN)
- 45+ days ago
- Medina, MN (12 miles from Albertville, MN)
- 45+ days ago
Open Systems International Inc. Sr. Technical Support Engineer (Utility Focus/Electrical/Sytem Engineers Preferr in Medina , Minnesota The driving force behind our success has always been the...
Building Technology Support Specialist
- Hopkins, MN (23 miles from Albertville, MN)
- 90+ days ago
- Hopkins, MN (23 miles from Albertville, MN)
- 90+ days ago
Software applications and operating systems used at Hopkins, including Microsoft OS and MAC OS. Principles and protocols for the management of electronic information....
Demographic Data for Albertville, MN
Moving to Albertville, MN? Find some basic demographic data about Albertville, MN below.
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Salary for Help Desk Analyst Jobs in Albertville, MN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Albertville, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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