Help Desk Analyst Remote & Hybrid Only Jobs in Michigan
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Role: Production Support Engineer Location: Candidates will need to be based in US and can work remotely from any part of US. ** Please note this role is not able to offer visa transfer or...
RemoteSr. IT Support Engineer CAD Systems
- KLATencor Corporation
- Ann Arbor, MI
- 2 days ago
- Ann Arbor, MI
- 2 days ago
Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies....
HybridStudent Employee - PC Technician
- Lansing Community College
- Lansing, MI
- 2 days ago
- Lansing, MI
- 2 days ago
Title: Student Employee - PC Technician Posting Closes at 11:55 PM on: June 30, 2026 Hours Per Week: Up to 25 Hours Compensation Type: Hourly Salary New Hire Starting Pay: $15.15 Employee...
HybridThe IT Support Analyst is an on-site position that provides ongoing user support for all IT related subjects for our Automotive plant in Van Buren, MI to ensure application support for...
RemoteDesktop Support Technician Cayman Chemical - 3.1 Ann Arbor, MI Job Details 22 hours ago Benefits Paid holidays Disability insurance Health insurance On-site gym Dental insurance 401(k) Flexible...
HybridCome grow with us. Yeo & Yeo Technology is a premier IT solutions provider in Michigan, delivering managed IT and cybersecurity services, knowledge-based technology solutions and full-service...
HybridProfessional Technical Support Engineer
- Dematic Corp
- Grand Rapids, MI
- 8 days ago
- Grand Rapids, MI
- 8 days ago
Engineer, Software Engineer, Systems Engineer or closely related occupation in the material handling industry.Also requires 2 years of experience with Oracle and MS SQL databases; Windows and Linux operating...
RemoteData Systems Support Specialist-Special Ed
- Saginaw ISD
- Saginaw, MI
- 12 days ago
- Saginaw, MI
- 12 days ago
Data Systems Support Specialist - Special Ed & Early On SPECIAL EDUCATION - Saginaw, Michigan (Hybrid) RESPONSIBLE TO: Executive Director of Special Education and Director of Special Education....
HybridSenior Specialist, Help Desk Support
- Raymond James
- Southfield, MI
- 14 days ago
- Southfield, MI
- 14 days ago
Skills: Basic technical knowledge of the following preferred: Operating systems (OS), mobile devices, networking, business applications, security products, financial services applications Uses clear...
HybridOne of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. These roles are high paced and our client is looking for candidates that can...
HybridAs a Salesforce Production Support Engineer, you will make an impact by providing hands-on L2 and L3 production support and contributing to Salesforce development across Sales Cloud, Service...
RemoteIT Help Desk Technician - Remote
- TechFinitive LLC
- Plainwell, MI
- 16 days ago
- Plainwell, MI
- 16 days ago
systems Assist with user account setup and administration (e.g., Microsoft 365, Google Workspace) Manage identity and access controls (e.g., Active Directory) Support endpoint management tools and...
RemotePart-Time School Technology Support Specialist
- Immaculate Heart of Mary School
- Grand Rapids, MI
- 19 days ago
- Grand Rapids, MI
- 19 days ago
Part-Time School Technology Support Specialist Catholic Diocese of Grand Rapids Schools Immaculate Heart of Mary School - Grand Rapids, Michigan This job is also posted in Diocese of Grand Rapids...
Hybrid Part Timesystems. 3+ years high level technical experience in troubleshooting, repairing, building, installing computers, iOS devices, or networking infrastructure....
HybridCome grow with us. Yeo & Yeo Technology is a premier IT solutions provider in Michigan, delivering managed IT and cybersecurity services, knowledge-based technology solutions and full-service...
HybridDemographic Data for Michigan
Moving to Michigan? Find some basic demographic data about Michigan below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Michigan
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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