Help Desk Analyst Jobs in Plymouth, MI

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 61 Jobs

Associate Application Support Analyst

  • Southfield, MI (15 miles from Plymouth, MI)
  • 9 hours ago
  • Southfield, MI (15 miles from Plymouth, MI)
  • 9 hours ago

_This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum 50% of the time on a regular cadence (10-12 days a month) with specific time and...

Customer Support Specialist

  • Woodhaven, MI (23 miles from Plymouth, MI)
  • 13 hours ago
  • Woodhaven, MI (23 miles from Plymouth, MI)
  • 13 hours ago

Title: Customer Support Specialist Location: USA/Remote Reports to: VP of Delivery Management/IT FLSA Classification: Non-Exempt Full-Time or Part-Time: Full-Time Salary Range: $22 - $32 Starting...

It Support Technician

  • Ann Arbor, MI (17 miles from Plymouth, MI)
  • 1 day ago
  • Ann Arbor, MI (17 miles from Plymouth, MI)
  • 1 day ago

platforms Support standard and custom images (Windows 10, 11, and VDIs) for all end-user compute standards Troubleshoot hardware/software MDM Position Requirements, 1+ year of the following: Windows Operating...

Field Service Technical Support

  • Detroit, MI (24 miles from Plymouth, MI)
  • 1 day ago
  • Detroit, MI (24 miles from Plymouth, MI)
  • 1 day ago

.- Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation.- Able to proficiently perform data center support tasks...

Desktop Support Technician

  • Ann Arbor, MI (17 miles from Plymouth, MI)
  • 1 day ago
  • Ann Arbor, MI (17 miles from Plymouth, MI)
  • 1 day ago

Seeking a qualified applicant for an End User Computing Specialist to be a member of their Desktop Support team. This position delivers high quality customer service and support. The successful...

(MSP) Mortgage Servicing Platform Support Specialist

  • Pontiac, MI (24 miles from Plymouth, MI)
  • 1 day ago
  • Pontiac, MI (24 miles from Plymouth, MI)
  • 1 day ago

We are seeking a detail-oriented support specialist for ICE MSP (Mortgage Servicing Platform), to join our team. The successful candidate will play a crucial role in supporting servicing with the...

Field Support Technician I

  • Pontiac, MI (24 miles from Plymouth, MI)
  • 2 days ago
  • Pontiac, MI (24 miles from Plymouth, MI)
  • 2 days ago

Our IT infrastructure team is looking to add a motivated Field Support Technician to assist us with our growing operations. In this role you will work in support of all areas of UWM IT operations....

Business Unit Application Support Analyst III (US)

  • Southfield, MI (15 miles from Plymouth, MI)
  • 2 days ago
  • Southfield, MI (15 miles from Plymouth, MI)
  • 2 days ago

Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...

Epic Cupid-Radiant Support Specialist

  • Detroit, MI (24 miles from Plymouth, MI)
  • 2 days ago
  • Detroit, MI (24 miles from Plymouth, MI)
  • 2 days ago

Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...

Local IT Technical Support

  • Canton, MI (3 miles from Plymouth, MI)
  • 3 days ago
  • Canton, MI (3 miles from Plymouth, MI)
  • 3 days ago

Assists Corporate IT with diagnosing and resolving Wide Area Network (WAN) issues. Works with Corporate IT staff to facilitate the design of upgrades to the existing network, hardware, and...

Biomedical Equipment Support Specialist (Information Systems)

  • Detroit, MI (24 miles from Plymouth, MI)
  • 3 days ago
  • Detroit, MI (24 miles from Plymouth, MI)
  • 3 days ago

Facilitates operating system updates, upgrades, and virus protection....

Middle School Academic Success and Computer Tech - Split Position

  • Detroit, MI (24 miles from Plymouth, MI)
  • 4 days ago
  • Detroit, MI (24 miles from Plymouth, MI)
  • 4 days ago

Position Type: Middle School Teaching Date Posted: 6/11/2025 Location: Garden City Middle School Date Available: 08/27/2025 Closing Date: Until Filled District:   Garden City Public Schools...

Database Technician

  • Royal Oak, MI (21 miles from Plymouth, MI)
  • 4 days ago
  • Royal Oak, MI (21 miles from Plymouth, MI)
  • 4 days ago

The mission of Corewell Health is compassionate, extraordinary care every day. This position will serve as a Database Technician. The Corewell Health Database Technician will be focused on...

Desktop Support (10058MI)

  • Detroit, MI (24 miles from Plymouth, MI)
  • 6 days ago
  • Detroit, MI (24 miles from Plymouth, MI)
  • 6 days ago

# Our client is looking for a Desktop Support professional to assist them with current systems and make a significant difference in the lives of public school students, parents, principals,...

Desktop Support (10059MI)

  • Detroit, MI (24 miles from Plymouth, MI)
  • 6 days ago
  • Detroit, MI (24 miles from Plymouth, MI)
  • 6 days ago

Our client is looking for a Desktop Support professional to assist them with current systems and make a significant difference in the lives of public school students, parents, principals,...

Demographic Data for Plymouth, MI

Moving to Plymouth, MI? Find some basic demographic data about Plymouth, MI below.

Local
National
41,069
1,595
Medium

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Analyst Jobs in Plymouth, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in Plymouth, MI offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Plymouth, MI
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Analyst position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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