Help Desk Analyst Jobs in Lowell, MI
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Epic Cupid-Radiant Support Specialist
- Grand Rapids, MI (14 miles from Lowell, MI)
- 2 days ago
- Grand Rapids, MI (14 miles from Lowell, MI)
- 2 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
Volt is immediately hiring for Help Desk Representative in Lowell MI Consumer Technical Support We are seeking a Support Representative to join our team Remotely. The technical support team...
IT Systems Support Specialist III
- Grand Rapids, MI (14 miles from Lowell, MI)
- 8 days ago
- Grand Rapids, MI (14 miles from Lowell, MI)
- 8 days ago
Waséyabek Development Company, LLC (WDC) is a legal entity, created and wholly owned by the Nottawaseppi Huron Band of the Potawatomi (NHBP), a federally recognized Indian Tribe. WDC is committed...
IT Systems Support Specialist II
- Grand Rapids, MI (14 miles from Lowell, MI)
- 8 days ago
- Grand Rapids, MI (14 miles from Lowell, MI)
- 8 days ago
Waséyabek Development Company, LLC (WDC) is a legal entity, created and wholly owned by the Nottawaseppi Huron Band of the Potawatomi (NHBP), a federally recognized Indian Tribe. WDC is committed...
Volt is immediately hiring for Help Desk Representative in Lowell MI Consumer Technical Support We are seeking a Support Representative to join our team Remotely. The technical support team...
- Grand Rapids, MI (14 miles from Lowell, MI)
- 16 days ago
- Grand Rapids, MI (14 miles from Lowell, MI)
- 16 days ago
["_blank" rel="noopener"}**I.T. Help Desk Technician** This position is responsible for providing superior customer support by resolving customer related technical software and hardware problems....
IT Helpdesk Support Technician
- Grand Rapids, MI (14 miles from Lowell, MI)
- 16 days ago
- Grand Rapids, MI (14 miles from Lowell, MI)
- 16 days ago
Develops support documentation and user references (i.e. faxing, operating system, and Microsoft Office applications), as necessary, for client computing Maintains an up-to-date technical and practical...
Technical Support Specialist - Apple Support
- Grand Rapids, MI (14 miles from Lowell, MI)
- 16 days ago
- Grand Rapids, MI (14 miles from Lowell, MI)
- 16 days ago
Knowledge and experience of Microsoft operating systems, driven to develop troubleshooting capabilities. Good knowledge and experience of personal hardware configuration and fault finding....
- Grand Rapids, MI (14 miles from Lowell, MI)
- 18 days ago
- Grand Rapids, MI (14 miles from Lowell, MI)
- 18 days ago
Experience with Microsoft Windows Operating Systems (Windows XP, Windows 7, Windows 10, Windows 11)....
Part-Time Technology Support Specialist
- Belding, MI (9 miles from Lowell, MI)
- 26 days ago
- Belding, MI (9 miles from Lowell, MI)
- 26 days ago
Position Type: General Applications/ Non-certified position Date Posted: 5/20/2025 Location: Lakewood High School Date Available: 06/16/2025 Closing Date: 06/06/2025 District: Lakewood...
- Kentwood, MI (14 miles from Lowell, MI)
- 27 days ago
- Kentwood, MI (14 miles from Lowell, MI)
- 27 days ago
Provide support for Microsoft Windows Server and Desktop operating systems. 6. Assist on network implementation projects such as domain migrations and firewall installs. 7....
(Student) Student IT Support Tech
- Grand Rapids, MI (14 miles from Lowell, MI)
- 45+ days ago
- Grand Rapids, MI (14 miles from Lowell, MI)
- 45+ days ago
Student) Student IT Support Tech Davenport University in Grand Rapids, MI Apply Now Type: Full-Time Posted: 04/23/2025 Category: IT Support and Training (Student) Student IT Support Tech ol...
- Grand Rapids, MI (14 miles from Lowell, MI)
- 60+ days ago
- Grand Rapids, MI (14 miles from Lowell, MI)
- 60+ days ago
The DevOps Support Engineer is primarily responsible for overseeing the smooth release of software updates from various development teams and ensuring standard processes are followed. This...
Demographic Data for Lowell, MI
Moving to Lowell, MI? Find some basic demographic data about Lowell, MI below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Lowell, MI
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Lowell, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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