Help Desk Analyst Jobs in Dearborn, MI
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Associate Application Support Analyst
- Southfield, MI (14 miles from Dearborn, MI)
- 9 hours ago
- Southfield, MI (14 miles from Dearborn, MI)
- 9 hours ago
_This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum 50% of the time on a regular cadence (10-12 days a month) with specific time and...
- Woodhaven, MI (12 miles from Dearborn, MI)
- 13 hours ago
- Woodhaven, MI (12 miles from Dearborn, MI)
- 13 hours ago
Title: Customer Support Specialist Location: USA/Remote Reports to: VP of Delivery Management/IT FLSA Classification: Non-Exempt Full-Time or Part-Time: Full-Time Salary Range: $22 - $32 Starting...
Field Service Technical Support
- Detroit, MI (6 miles from Dearborn, MI)
- 1 day ago
- Detroit, MI (6 miles from Dearborn, MI)
- 1 day ago
.- Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation.- Able to proficiently perform data center support tasks...
Business Unit Application Support Analyst III (US)
- Southfield, MI (14 miles from Dearborn, MI)
- 2 days ago
- Southfield, MI (14 miles from Dearborn, MI)
- 2 days ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
Epic Cupid-Radiant Support Specialist
- Detroit, MI (6 miles from Dearborn, MI)
- 2 days ago
- Detroit, MI (6 miles from Dearborn, MI)
- 2 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Canton, MI (15 miles from Dearborn, MI)
- 3 days ago
- Canton, MI (15 miles from Dearborn, MI)
- 3 days ago
Assists Corporate IT with diagnosing and resolving Wide Area Network (WAN) issues. Works with Corporate IT staff to facilitate the design of upgrades to the existing network, hardware, and...
Biomedical Equipment Support Specialist (Information Systems)
- Detroit, MI (6 miles from Dearborn, MI)
- 3 days ago
- Detroit, MI (6 miles from Dearborn, MI)
- 3 days ago
Facilitates operating system updates, upgrades, and virus protection....
Middle School Academic Success and Computer Tech - Split Position
- Detroit, MI (6 miles from Dearborn, MI)
- 4 days ago
- Detroit, MI (6 miles from Dearborn, MI)
- 4 days ago
Position Type: Middle School Teaching Date Posted: 6/11/2025 Location: Garden City Middle School Date Available: 08/27/2025 Closing Date: Until Filled District: Garden City Public Schools...
- Royal Oak, MI (12 miles from Dearborn, MI)
- 4 days ago
- Royal Oak, MI (12 miles from Dearborn, MI)
- 4 days ago
The mission of Corewell Health is compassionate, extraordinary care every day. This position will serve as a Database Technician. The Corewell Health Database Technician will be focused on...
- Detroit, MI (6 miles from Dearborn, MI)
- 6 days ago
- Detroit, MI (6 miles from Dearborn, MI)
- 6 days ago
# Our client is looking for a Desktop Support professional to assist them with current systems and make a significant difference in the lives of public school students, parents, principals,...
- Detroit, MI (6 miles from Dearborn, MI)
- 6 days ago
- Detroit, MI (6 miles from Dearborn, MI)
- 6 days ago
Our client is looking for a Desktop Support professional to assist them with current systems and make a significant difference in the lives of public school students, parents, principals,...
- Warren, MI (17 miles from Dearborn, MI)
- 7 days ago
- Warren, MI (17 miles from Dearborn, MI)
- 7 days ago
Help Desk Technical Support 2 HII - 3.7 Warren, MI Job Details Full-time $37,035 - $50,000 a year 5 hours ago Benefits Paid holidays Health insurance Dental insurance Tuition reimbursement Paid...
Technical Support Analyst - Detroit, MI
- Detroit, MI (6 miles from Dearborn, MI)
- 7 days ago
- Detroit, MI (6 miles from Dearborn, MI)
- 7 days ago
Technical Support Analyst - Detroit, MI DTS is looking for experienced Technical Support Analyst for a Direct Client position Role description : Top Skills & Years of Experience: Minimum of three...
- Novi, MI (20 miles from Dearborn, MI)
- 7 days ago
- Novi, MI (20 miles from Dearborn, MI)
- 7 days ago
Technical Support Engineer Summary Hexagon's Manufacturing Intelligence division is seeking a Technical Support Engineer for our Novi, MI office. This is a Hybrid position. At Hexagon, we strive...
- Troy, MI (20 miles from Dearborn, MI)
- 7 days ago
- Troy, MI (20 miles from Dearborn, MI)
- 7 days ago
Ensure systems hardware, operating systems, software systems, and related procedures adhere to organizational values and guidelines....
Demographic Data for Dearborn, MI
Moving to Dearborn, MI? Find some basic demographic data about Dearborn, MI below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Dearborn, MI
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Dearborn, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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