Help Desk Analyst Jobs in Belleville, MI

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 55 Jobs

Bi-lingual Spanish IT Help Desk - MI LOCALS, ONSITE

  • Detroit, MI (24 miles from Belleville, MI)
  • 7 hours ago
  • Detroit, MI (24 miles from Belleville, MI)
  • 7 hours ago

Windows and macOS operating systems. remote desktop tools, call management and helpdesk software. CompTIA A+, Microsoft Certified: Fundamentals or equivalent certifications preferred....

Help Desk 1/Technical Client Service Specialist

  • Detroit, MI (24 miles from Belleville, MI)
  • 12 hours ago
  • Detroit, MI (24 miles from Belleville, MI)
  • 12 hours ago

As a significant member of the Technology Division's Client Services team, the Technical Client Service Specialist will serve as the first point of contact for technical support requests for...

Business Unit Application Support Analyst III (US)

  • Southfield, MI (24 miles from Belleville, MI)
  • 15 hours ago
  • Southfield, MI (24 miles from Belleville, MI)
  • 15 hours ago

Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...

Mission Support Specialist

  • Detroit, MI (24 miles from Belleville, MI)
  • 1 day ago
  • Detroit, MI (24 miles from Belleville, MI)
  • 1 day ago

Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, located in Detroit, MI. Help...

Help Desk 1 - Client Service Specialist (Onsite)

  • Detroit, MI (24 miles from Belleville, MI)
  • 1 day ago
  • Detroit, MI (24 miles from Belleville, MI)
  • 1 day ago

Technical Skills: Basic understanding of Windows and macOS operating systems. Proficiency with the Microsoft Office Suite....

Client Services - Help Desk 1

  • Detroit, MI (24 miles from Belleville, MI)
  • 2 days ago
  • Detroit, MI (24 miles from Belleville, MI)
  • 2 days ago

Technical Skills: Basic knowledge of Windows and macOS operating systems, Familiarity with common software applications, preferably all aspects of the Microsoft Office Suite, Understanding of network...

Field Service Technical Support

  • Detroit, MI (24 miles from Belleville, MI)
  • 2 days ago
  • Detroit, MI (24 miles from Belleville, MI)
  • 2 days ago

system installation....

Help Desk

  • Detroit, MI (24 miles from Belleville, MI)
  • 2 days ago
  • Detroit, MI (24 miles from Belleville, MI)
  • 2 days ago

systems Experience with remote desktop tools call management and helpdesk software Familiarity with common software applications preferably all aspects of the Microsoft Office Suite Understanding of...

IT Service Desk Technician

  • Detroit, MI (24 miles from Belleville, MI)
  • 4 days ago
  • Detroit, MI (24 miles from Belleville, MI)
  • 4 days ago

Basic scripting skills a plus (Especially PowerShell, bash/zsh, or Python) **Must have MacOS experience** Skills: Help desk, Support, Service desk, Servicenow, Windows 10, Windows, MacOS...

Detroit Public Schools Help Desk 1-2016533

  • Detroit, MI (24 miles from Belleville, MI)
  • 4 days ago
  • Detroit, MI (24 miles from Belleville, MI)
  • 4 days ago

**Technical Skills:**- Basic knowledge of Windows and macOS operating systems,- Familiarity with common software applications, preferably all aspects of the Microsoft Office Suite,- Understanding of...

Learning Management Systems Help Support Specialist

  • Livonia, MI (14 miles from Belleville, MI)
  • 4 days ago
  • Livonia, MI (14 miles from Belleville, MI)
  • 4 days ago

Posting Details Posting Detail Information Posting Number SFA615P Open Date 04/24/2025 Close Date 05/08/2025 Open Until Filled No Special Instructions to Applicants Position Information Job Title...

Technical Support Engineer I

  • Detroit, MI (24 miles from Belleville, MI)
  • 4 days ago
  • Detroit, MI (24 miles from Belleville, MI)
  • 4 days ago

The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being...

Medical Laboratory Scientist - Technical Support Specialist

  • Detroit, MI (24 miles from Belleville, MI)
  • 5 days ago
  • Detroit, MI (24 miles from Belleville, MI)
  • 5 days ago

Ideal candidates will be located within the area of Detroit, Michigan. Summary: The Technical Support specialist is responsible for providing the highest level of support and service to our...

Desktop Analyst 2

  • Detroit, MI (24 miles from Belleville, MI)
  • 5 days ago
  • Detroit, MI (24 miles from Belleville, MI)
  • 5 days ago

DESKTOP ANALYST 2 - Detroit, MI Company Name:Wayne County Government Location:Detroit, MI Employment Type:Full Time Pay:$59430 - $76070 per year Wayne County Government Description The Desktop...

IT Help Desk Technician

  • Ann Arbor, MI (20 miles from Belleville, MI)
  • 5 days ago
  • Ann Arbor, MI (20 miles from Belleville, MI)
  • 5 days ago

Previous help desk support experience strongly desired; remote help desk support experience preferred. Strong working knowledge of Windows server and desktop operating systems, as well as Mac OS....

Demographic Data for Belleville, MI

Moving to Belleville, MI? Find some basic demographic data about Belleville, MI below.

Local
National
44,055
659
Medium

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Help Desk Analyst Jobs in Belleville, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in Belleville, MI offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Belleville, MI
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Analyst position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Help Desk Analyst Related Career Advice Articles

group of IT professionals working on a software program
5 IT Jobs to Help You Get Started in the Technology Industry

Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.

Read article »
How to become a software developer
How to Become a Software Developer

Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.

Read article »
employee creating a tech portfolio
How to Create a Tech Portfolio for Your Next Job Interview

Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.

Read article »