Help Desk Analyst Jobs in Bay City, MI
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Hemlock, MI (19 miles from Bay City, MI)
- 2 days ago
- Hemlock, MI (19 miles from Bay City, MI)
- 2 days ago
Job Title: IT Desktop Support/Field Services Support Location: 100% onsite - Hemlock, MI. M-F, 8am - 5pm. Interview Process: One Round Video Panel Interview, Second Round possible if needed Pay...
IT Desktop Support/Field Services Support
- Hemlock, MI (19 miles from Bay City, MI)
- 3 days ago
- Hemlock, MI (19 miles from Bay City, MI)
- 3 days ago
DivIHN (pronounced divine ) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between...
- Hemlock, MI (19 miles from Bay City, MI)
- 7 days ago
- Hemlock, MI (19 miles from Bay City, MI)
- 7 days ago
Nesco Resource, founded in 1956 and headquartered in Mayfield Heights, Ohio, is a nationally-ranked Workforce Solutions Firm. With over 66 years of experience and a physical presence in 90+...
Experience with desktop operating systems including Microsoft, and Mac OS X Extensive application support experience. Working knowledge of a range of diagnostic utilities....
- Hemlock, MI (19 miles from Bay City, MI)
- 30+ days ago
- Hemlock, MI (19 miles from Bay City, MI)
- 30+ days ago
Desktop Support 3.6 3.6 out of 5 stars Hemlock, MI 48626 Our Client, a Business Manufacturing and Supply company, is looking for a Desktop Support professional for their Hemlock, MI location....
- Hemlock, MI (19 miles from Bay City, MI)
- 30+ days ago
- Hemlock, MI (19 miles from Bay City, MI)
- 30+ days ago
IT Operations Analyst#25-71704 $21.85-$23.84 per hour Hemlock, MI All On-site Job Description Our Client, a Business Manufacturing and Supply company, is looking for a IT Operations Analyst for...
- Hemlock, MI (19 miles from Bay City, MI)
- 30+ days ago
- Hemlock, MI (19 miles from Bay City, MI)
- 30+ days ago
Staffing - IT Desktop Support#25-65697 Hemlock, MI All On-site Job Description Job Title: IT Desktop Support/Field Services Support Location: 100% onsite - Hemlock, MI. M-F, 8am - 5pm. No OT...
IT Desktop Support/Field Services Support
- Hemlock, MI (19 miles from Bay City, MI)
- 30+ days ago
- Hemlock, MI (19 miles from Bay City, MI)
- 30+ days ago
CTG's long-standing Fortune 500 client of over 15 years has a W2 contract assignment for an IT Desktop Support/Field Services Support. Type: Contract Job Title: IT Desktop Support / Field Services...
- Hemlock, MI (19 miles from Bay City, MI)
- 30+ days ago
- Hemlock, MI (19 miles from Bay City, MI)
- 30+ days ago
Job Title: IT Desktop Support/Field Services Support Location: 100% onsite - Hemlock, MI Duration: 12+ Months M-F, 8am - 5pm. No OT expected Job Description: Interview Process: One Round...
Demographic Data for Bay City, MI
Moving to Bay City, MI? Find some basic demographic data about Bay City, MI below.
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Salary for Help Desk Analyst Jobs in Bay City, MI
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Bay City, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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