Help Desk Analyst Jobs in Yarmouth, ME
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Business Unit Application Support Analyst III (US)
- South Portland, ME (13 miles from Yarmouth, ME)
- 2 days ago
- South Portland, ME (13 miles from Yarmouth, ME)
- 2 days ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
Certified Intentional Peer Support Specialist - Brunswick Peer Center
- Brunswick, ME (12 miles from Yarmouth, ME)
- 7 days ago
- Brunswick, ME (12 miles from Yarmouth, ME)
- 7 days ago
Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer...
Software Support Specialist - Data & Insights Solu
- Yarmouth, ME
- 21 days ago
- Yarmouth, ME
- 21 days ago
Software Support Specialist - Data & Insights Solu at Tyler Technologies Inc. in YarmouthYarmouth, Maine, United States Job Description Software Support Specialist - Data & Insights Solutions...
Handle problem recognition, research, isolation, resolution and follow-up for routine user problems, referring more complex problems to second Level Help Desk Support....
Help Desk Technician - Level 1
- Brunswick, ME (12 miles from Yarmouth, ME)
- 30+ days ago
- Brunswick, ME (12 miles from Yarmouth, ME)
- 30+ days ago
Help Desk Technician - Level 1 at Data Defined in Brunswick, Maine, United States Job Description Help Desk Technician Our Help Desk Team is seeking a full-time Help Desk Technician to join our...
Remote WorkApplication Support Analyst II
- Lewiston, ME (20 miles from Yarmouth, ME)
- 90+ days ago
- Lewiston, ME (20 miles from Yarmouth, ME)
- 90+ days ago
At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day. Position Summary: This position is...
- Georgetown, ME (21 miles from Yarmouth, ME)
- 90+ days ago
- Georgetown, ME (21 miles from Yarmouth, ME)
- 90+ days ago
Overview Job Description An API Analyst is responsible for fielding and resolving issues related to the company's APIs by using internal systems troubleshooting tools and support processes. This...
Demographic Data for Yarmouth, ME
Moving to Yarmouth, ME? Find some basic demographic data about Yarmouth, ME below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Yarmouth, ME
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Yarmouth, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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