Help Desk Analyst Jobs in Maine
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Oracle Analytics Support Engineer (US citizenship required)
- Augusta, ME
- 6 hours ago
- Augusta, ME
- 6 hours ago
at Oracle in Augusta, Maine, United States Job Description Job Description Fusion Data Intelligence Content Development aims to enable customers to fully leverage their data by offering top-tier...
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Business Unit Application Support Analyst III (US)
- South Portland, ME
- 1 day ago
- South Portland, ME
- 1 day ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
Service Desk Technician - Bilingual Dutch/English - ZF4J1_15-5953
- Augusta, ME
- 2 days ago
- Augusta, ME
- 2 days ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
Help Desk Support Engineer - Onsite Boston MA Area GreenPages United States, Maine, Kittery Jun 06, 2025 Onsite Desktop Support Technician provides support to customer's End Users both in person, over...
Information Systems Support Specialist II - Network Services/Voice Services
- Augusta, ME
- 4 days ago
- Augusta, ME
- 4 days ago
OFFICE OF INFORMATION TECHNOLOGY - MAINE IT NETWORK SERVICES/VOICE SERVICES GROUP Opening Date: June 9, 2025 Closing Date: June 24, 2025 Job Class Code: 0931 Grade: 23 Salary: $56,666.48 -...
Certified Intentional Peer Support Specialist - Brunswick Peer Center
- Brunswick, ME
- 6 days ago
- Brunswick, ME
- 6 days ago
Becoming part of the Sweetser family means you can make a difference in the lives of Maine children, adults, and families every day. As a nationally recognized and accredited leader, we offer...
WERE CHANGING ENTERTAINMENT. COME JOIN US. Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and...
Department of Health and Human Services (DHHS) Management Analyst I Opening Date: June 3, 2025 Closing Date: June 16, 2025 Job Class Code: 0392 Grade: 21 (Pro/Tech) Salary: $45,801.60 - $64,105.60...
Technical Support, Medical Imaging (HL7 and DICOM) at FUJIFILM in Augusta, Maine, United States Job Description Position Overview The Technical Support Engineer, MI - II (Tier II) handles remote...
. + Experience working with web application development teams. + Familiarity with Atlassian tools such as JIRA, Co...
Remote WorkDescription: MSAD 58 is seeking a Technology Support Specialist for our district. This position is available immediately and works full time, year round. General Description This position is...
M.S.A.D. #4 Abbot, Cambridge, Guilford, Parkman, Sangerville, Wellington IMMEDIATE OPENING Technology Support Specialist/Coach SAD #4 is looking for a Technology Support Specialist/Coach to work...
QUALIFICATIONS: 1+ years of supporting Microsoft desktop operating systems and Microsoft Office 1+ years of supporting users/computers in Microsoft Active Directory 1+ year of Service Desk, IT Call...
Software Support Specialist - Data & Insights Solu
- Yarmouth, ME
- 19 days ago
- Yarmouth, ME
- 19 days ago
Software Support Specialist - Data & Insights Solu at Tyler Technologies Inc. in YarmouthYarmouth, Maine, United States Job Description Software Support Specialist - Data & Insights Solutions...
Demographic Data for Maine
Moving to Maine? Find some basic demographic data about Maine below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Maine
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Maine offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- Cisco
- Incident Management
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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