Help Desk Analyst Jobs in Maine
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
An Amazing Career Opportunity for a Technical Support Engineer!! Location: Stockholm, Sweden Job ID: 40309 As a Technical Support Engineer, you will have the aptitude and drive to not only analyze...
Job Description: ***Crop to Crop resumes are accepted The Maine Community College System (MCCS) is looking for a short-term resource to serve as a Helpdesk Analyst located at Central Maine...
NEEDS TO BE FINGERPRINTED IN PERSON Top 3 Skills: Customer Service Troubleshooting Documentation The State of Maine is looking for 5 Help Desk Analysts to assist with the additional call volume due...
Help Desk Analyst - $34 CTC - ONSITE (Within 3 hours of Augusta, ME)
- Augusta, ME
- 1 day ago
- Augusta, ME
- 1 day ago
The State of Maine is looking for 5 Help Desk Analysts to assist with the additional call volume due to PRISM go live....
We are seeking an enthusiastic IT Support Specialist with 1 3 years of experience to provide hands-on technical assistance to end users across hardware, software, and systems. This role involves...
Overview Knowledge Services is seeking an IT Help Desk Analyst for a 2-month project with the Maine Community College System in Auburn, ME....
Responsibilities IT Helpdesk Analyst Responsibilities: The State of Maine is looking for multiple Help Desk Analysts to assist with the additional call volume due to PRISM go live....
Remote Work1 3 years of IT help desk or technical support experience. Hands-on experience troubleshooting hardware, software, and web-based systems. Familiarity with Active Directory, browser diagnostics,...
Remote WorkOracle Analytics Support Engineer (US citizenship required)
- Augusta, ME
- 1 day ago
- Augusta, ME
- 1 day ago
at Oracle in Augusta, Maine, United States Job Description Job Description Fusion Data Intelligence Content Development aims to enable customers to fully leverage their data by offering top-tier...
About Us: At Peak Technology Consulting, were more than just an MSPwere the IT partner small businesses actually want to call. We deliver real-world tech support, proactive solutions, and no-BS...
HRMS Systems Support Analyst (Workday Focus)- Local to Maine 3hrs Radius
- Augusta, ME
- 3 days ago
- Augusta, ME
- 3 days ago
Qualifications Prior experience as a Business Analyst, Help Desk Analyst, or in a user support role involving enterprise systems. Strong analytical, organizational, and communication skills....
MT. BLUE REGIONAL SCHOOL DISTRICT - RSU 9 227 MAIN STREET, FARMINGTON, ME 04938 Phone ... Fax ... COMMUNITY CULTURE CURRICULUM “Working together to provide high-quality educational opportunities...
Position Overview** The Technical Support Engineer, MI II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed in...
The Role As an Onsite Helpdesk Technician, you will play a pivotal role in ensuring a highly autonomous, proactive, and efficient IT support environment. You will own the IT and AV experience in...
The service desk supports technologies such as (but not limited to) Microsoft operating systems, iOS, VOIP, MS Active Directory, print servers, WSUS, Halo, ITSMS, Google Meet, and Splashtop for remote...
Demographic Data for Maine
Moving to Maine? Find some basic demographic data about Maine below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Maine
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Maine offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- WAN Design / Implementation
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Software Installation
- Technical Troubleshooting
- Operating Systems
- VPN
- IT Service Management
- Windows Server
- Remote Support
- DHCP
- Windows OS
- Windows 7
- Application Support
- DNS
- TCP/IP
- Cisco
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Resolution
- General Repair
- Customer Support
- Information Technology
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Interpersonal Skills
- Inventory Management
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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