Help Desk Analyst Jobs in Kennebunk, ME
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Business Unit Application Support Analyst III (US)
- South Portland, ME (20 miles from Kennebunk, ME)
- 18 hours ago
- South Portland, ME (20 miles from Kennebunk, ME)
- 18 hours ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
Apple Genius - IT Support Technician
- South Portland, ME (20 miles from Kennebunk, ME)
- 3 days ago
- South Portland, ME (20 miles from Kennebunk, ME)
- 3 days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...
desk support and Level 1 technical troubleshooting Proficiency in Microsoft Office and Microsoft 365 applications Strong problem-solving skills and ability to communicate technical concepts clearly...
desk support, Microsoft office, Microsoft 365, level 1 tech support Top Skills Details Help desk, Help desk support, Microsoft office, Microsoft 365 Additional Skills & Qualifications Ability to come...
- Waterboro, ME (14 miles from Kennebunk, ME)
- 19 days ago
- Waterboro, ME (14 miles from Kennebunk, ME)
- 19 days ago
Experience with infrastructure environments (e.g. operating system, hardware, data center, security, network, voice, end user, and server web-related applications)....
Technical Support Engineer- Clean Energy
- South Portland, ME (20 miles from Kennebunk, ME)
- 26 days ago
- South Portland, ME (20 miles from Kennebunk, ME)
- 26 days ago
We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the...
- Wells, ME (5 miles from Kennebunk, ME)
- 30+ days ago
- Wells, ME (5 miles from Kennebunk, ME)
- 30+ days ago
at Maine Community College System in Wells, Maine, United States Job Description Help Desk Analyst The Maine Community College System (MCCS) is looking for a full-time Help Desk Analyst....
- South Portland, ME (20 miles from Kennebunk, ME)
- 60+ days ago
- South Portland, ME (20 miles from Kennebunk, ME)
- 60+ days ago
HYRBID SCHEDULE - WILL GO IN TO OFFICE 3x PER WEEK SHIFT - MONDAY TO FRIDAY 8 AM to 5 PM EST! About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid...
Computer User Support Specialist - Mid
- Kittery, ME (21 miles from Kennebunk, ME)
- 90+ days ago
- Kittery, ME (21 miles from Kennebunk, ME)
- 90+ days ago
PC skills with emphasis on Windows operating systems and Microsoft Office software, including PC troubleshooting skills (both hardware and software)....
Demographic Data for Kennebunk, ME
Moving to Kennebunk, ME? Find some basic demographic data about Kennebunk, ME below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Kennebunk, ME
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Kennebunk, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Written Communication
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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