Help Desk Analyst Jobs in Brewer, ME
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems....
Help Desk Analyst - $34 CTC - 100% ONSITE at Bangor, ME
- Bangor, ME (6 miles from Brewer, ME)
- 6 days ago
- Bangor, ME (6 miles from Brewer, ME)
- 6 days ago
Job Description: ***Crop to Crop resumes are accepted Work Location: 100% Onsite - 354 Hogan Road, Bangor, ME 04401 The Maine Community College System (MCCS) is looking for a full-time Helpdesk...
- Bangor, ME (6 miles from Brewer, ME)
- 7 days ago
- Bangor, ME (6 miles from Brewer, ME)
- 7 days ago
Experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems....
- Bangor, ME (6 miles from Brewer, ME)
- 11 days ago
- Bangor, ME (6 miles from Brewer, ME)
- 11 days ago
Desktop Support Technician Apex Systems Today Unspecified Early Career (2+ yrs experience) $40,000 - $50,000 No Traveling IT - Support Bangor, ME (ON-SITE/OFFICE) Apex Systems is looking to hire a...
Helpdesk Customer Service Representative
- Bangor, ME (6 miles from Brewer, ME)
- 13 days ago
- Bangor, ME (6 miles from Brewer, ME)
- 13 days ago
About the IT team: Do you enjoy working on an energetic and innovative team? At Bangor Savings Bank we are hiring an IT Helpdesk customer service representative to join the growing and talented...
- Bangor, ME (6 miles from Brewer, ME)
- 28 days ago
- Bangor, ME (6 miles from Brewer, ME)
- 28 days ago
FUNCTION: Reporting directly to the IT Support Services Manager, the IT Support Technician is responsible for supporting and maintaining all desktops systems, client applications and peripherals...
Desktop Support Technician II US
- Bangor, ME (6 miles from Brewer, ME)
- 30+ days ago
- Bangor, ME (6 miles from Brewer, ME)
- 30+ days ago
Desktop Support Technician II US Job details Posted 27 March 2025 Location Bangor, ME 04401 Job type Permanent Reference 958717 Job description Job Responsibilities: Responsibilities: Images,...
- Bangor, ME (6 miles from Brewer, ME)
- 30+ days ago
- Bangor, ME (6 miles from Brewer, ME)
- 30+ days ago
Desktop Support Technician II Job Description Title: Desktop Support Technician II Location: Bangor, ME, USA, 04401 (Onsite) Duration: 4 months (Contract to Hire) Shift Hours: M-F 8 am-5 PM Notes:...
- Bangor, ME (6 miles from Brewer, ME)
- 30+ days ago
- Bangor, ME (6 miles from Brewer, ME)
- 30+ days ago
Our client is looking for a Desktop Support Technician for a 3-month contract in Bangor, ME 04401. Applicants must be currently authorized to work in the US on a full-time basis now and in the...
Demographic Data for Brewer, ME
Moving to Brewer, ME? Find some basic demographic data about Brewer, ME below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Brewer, ME
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Brewer, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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