Help Desk Analyst Jobs in Louisiana
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
NESD Help Desk Agent II - $24/hr - Bossier City
- Bossier City, LA
- 17 days ago
- Bossier City, LA
- 17 days ago
Desk Support, IT Service Desk, Troubleshooting Certifications: None Experience: 2 + years of related experience US Citizenship Required: Yes Job Description: We are GDIT....
systems....
Ecovyst is a materials science, catalyst, and services company dedicated to creating innovative technologies that play a critical role in supporting ecological health and help our customers solve...
IT Field Services Technician/Desktop Support Specialist
- Baton Rouge, LA
- 1 day ago
- Baton Rouge, LA
- 1 day ago
systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved....
Fujifilm Sr Tech Support Engineer MI -1 in Baton Rouge , Louisiana Position Overview The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technicalsupport across...
We are looking for motivated PC Technicians on an 8 week contract (to start) to help support various projects in New Orleans, LA. This team is responsible for project based work such as hardware...
IT Statewide Technical Support Analyst 1-3 (AD/SH)
- Baton Rouge, LA
- 6 days ago
- Baton Rouge, LA
- 6 days ago
The Division of Administration/Office of Technology Services has a vacancy. This position is located in the End User Computing Section. Req. 206787 This vacancy will be filled by new hire or by...
The scope of the proposed services will include the following: Responsible for basic field support including desktop reimaging and deployment of new end user devices with Windows 10 operating systems...
systems....
End User Technical Support Analyst - EUTSA 25-20950
- Baton Rouge, LA
- 8 days ago
- Baton Rouge, LA
- 8 days ago
Title: End User Technical Support Analyst Location: Multiple On-Site Facilities within a region, subject to change, LA Duration: 4 Years Job Description: We are seeking an End User Technical...
Sr. End User Technical Support Analyst - EUTSA 25-20949
- Baton Rouge, LA
- 8 days ago
- Baton Rouge, LA
- 8 days ago
Title: Senior End User Technical Support Analyst Location: Multiple On-Site Facilities within a Region, Subject to Change, LA Duration: 4 Years Job Description: We are seeking a Senior End User...
About Operations Technology Solutions (OTS) Operations is at the heart of Amazons business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands...
systems....
systems....
Epic Certified Willow Inpatient Support Specialist
- New Orleans, LA
- 11 days ago
- New Orleans, LA
- 11 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
Demographic Data for Louisiana
Moving to Louisiana? Find some basic demographic data about Louisiana below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Louisiana
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Louisiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- BMC Remedy
- IT Service Management
- Remote Support
- Application Support
- Windows 10
- DNS
- TCP/IP
- Windows OS
- Windows 7
- MacOS
- Mobile Device Management
- Incident Management
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Linux
- Mac Skills
- Customer Support
- Microsoft Active Directory
- Resolution
- Information Technology
- Installation
- Problem Resolution
- General Repair
- Engineering
- Microsoft Office 365
- Technical Support
- Networking
- Affirmative Action
- Microsoft Windows
- Troubleshooting
- Implementation
- Military Background
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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