Help Desk Analyst Jobs in Louisiana
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Strong knowledge of Windows Operating System and Apple. Demonstrated ability to think 'outside-the-box', performs research, and operates independently to devise solutions to difficult problems....
Minimum Qualifications Associate degree in Computer Science, Information Technology or related field and 2 years of experience in help desk support....
databases and reading / writing T-SQL Previous experience with property tax software support and or knowledge of the property tax life cycle Experience with the following: SQL, Excel, Crystal Reports...
All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application...
system and hardware, as well as some network peripherals and network hardware....
Insight Global is searching for an Engineer to support one of our large clients. The Gateway Systems Technical Support Engineer will be responsible for the following: -Offer technical support and...
Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Air and Marine Operations, Human Capital Division, Frontline...
Audubon is currently seeking a IT Service Desk Analyst II to join our team in our Metairie, LA Office. The IT Service Desk Analyst II provides advanced-level technical support as part of the IT...
?? Entry-Level IT Support Shreveport, LA Are you looking to launch your career in IT and grow with a company that values learning and development? Were hiring an Entry-Level IT Support Technician...
At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is...
IT Support Engineer II, Ops Tech Solutions (OTS)
- Shreveport, LA
- 4 days ago
- Shreveport, LA
- 4 days ago
You are actively expanding your scope of knowledge by learning about software design patterns, data structures, AWS technologies and distributed systems concepts. What Do We Offer?...
desk support, Mobile device Top Skills Details Desktop, Troubleshooting, Active Directory, Hardware, Technical support, Customer service, Office 365,Windows 10,Printers,O365,Install,Ticketing system...
OR Bachelor's degree and three (3) years experience working with server support environments and supporting lab/public computing facilities to include working with Windows or Macintosh operating systems...
Requisition Number: 101767 Senior IT Support Technician Location: This is an on-site work opportunity in the client's office located in Lafayette, LA Insight at a Glance 14,000+ engaged teammate s...
Retail IT Support Technician Princess Polly - 3.1 West Hollywood, CA Job Details Full-time $75,000 - $85,000 a year 10 hours ago Qualifications Management Field service Mid-level Windows CompTIA...
Demographic Data for Louisiana
Moving to Louisiana? Find some basic demographic data about Louisiana below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Louisiana
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Louisiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Hardware Support
- VPN
- Technical Troubleshooting
- Operating Systems
- DNS
- IT Service Management
- DHCP
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Microsoft Active Directory
- Networking
- Problem Resolution
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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