Help Desk Analyst Jobs in Louisiana

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 61 Jobs

NESD Help Desk Agent II - $24/hr - Bossier City

  • Bossier City, LA
  • 17 days ago
  • Bossier City, LA
  • 17 days ago

Desk Support, IT Service Desk, Troubleshooting Certifications: None Experience: 2 + years of related experience US Citizenship Required: Yes Job Description: We are GDIT....

End User Technical Support

  • Baton Rouge, LA
  • 1 day ago
  • Baton Rouge, LA
  • 1 day ago

systems....

Technical Support Specialist

  • Baton Rouge, LA
  • 1 day ago
  • Baton Rouge, LA
  • 1 day ago

Ecovyst is a materials science, catalyst, and services company dedicated to creating innovative technologies that play a critical role in supporting ecological health and help our customers solve...

IT Field Services Technician/Desktop Support Specialist

  • Baton Rouge, LA
  • 1 day ago
  • Baton Rouge, LA
  • 1 day ago

systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved....

Sr Tech Support Engineer MI -1

  • Baton Rouge, LA
  • 2 days ago
  • Baton Rouge, LA
  • 2 days ago

Fujifilm Sr Tech Support Engineer MI -1 in Baton Rouge , Louisiana Position Overview The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technicalsupport across...

PC Technician

  • New Orleans, LA
  • 5 days ago
  • New Orleans, LA
  • 5 days ago

We are looking for motivated PC Technicians on an 8 week contract (to start) to help support various projects in New Orleans, LA. This team is responsible for project based work such as hardware...

IT Statewide Technical Support Analyst 1-3 (AD/SH)

  • Baton Rouge, LA
  • 6 days ago
  • Baton Rouge, LA
  • 6 days ago

The Division of Administration/Office of Technology Services has a vacancy. This position is located in the End User Computing Section. Req. 206787 This vacancy will be filled by new hire or by...

End User Technical Support Analyst (Mid)

  • LA
  • 7 days ago
  • LA
  • 7 days ago

The scope of the proposed services will include the following: Responsible for basic field support including desktop reimaging and deployment of new end user devices with Windows 10 operating systems...

End User Technical Support Analyst (Senior)

  • Baton Rouge, LA
  • 8 days ago
  • Baton Rouge, LA
  • 8 days ago

systems....

End User Technical Support Analyst - EUTSA 25-20950

  • Baton Rouge, LA
  • 8 days ago
  • Baton Rouge, LA
  • 8 days ago

Title: End User Technical Support Analyst Location: Multiple On-Site Facilities within a region, subject to change, LA Duration: 4 Years Job Description: We are seeking an End User Technical...

Sr. End User Technical Support Analyst - EUTSA 25-20949

  • Baton Rouge, LA
  • 8 days ago
  • Baton Rouge, LA
  • 8 days ago

Title: Senior End User Technical Support Analyst Location: Multiple On-Site Facilities within a Region, Subject to Change, LA Duration: 4 Years Job Description: We are seeking a Senior End User...

IT Support Engineer II, OTS

  • Shreveport, LA
  • 9 days ago
  • Shreveport, LA
  • 9 days ago

About Operations Technology Solutions (OTS) Operations is at the heart of Amazons business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands...

Technical Support Analyst

  • Baton Rouge, LA
  • 11 days ago
  • Baton Rouge, LA
  • 11 days ago

systems....

Sr End User Technical Support Analyst

  • Baton Rouge, LA
  • 11 days ago
  • Baton Rouge, LA
  • 11 days ago

systems....

Epic Certified Willow Inpatient Support Specialist

  • New Orleans, LA
  • 11 days ago
  • New Orleans, LA
  • 11 days ago

Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...

Demographic Data for Louisiana

Moving to Louisiana? Find some basic demographic data about Louisiana below.


Local
National
4,657,278
106,764

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Analyst Jobs in Louisiana

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Louisiana offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Louisiana
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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