Help Desk Analyst Jobs in Garyville, LA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Livingston, LA (20 miles from Garyville, LA)
- 7 days ago
- Livingston, LA (20 miles from Garyville, LA)
- 7 days ago
systems, server install, support, backups and imaging Industry based certification Duties include, but are not limited to, maintaining network servers and systems, maintaining user access and security...
- Thibodaux, LA (23 miles from Garyville, LA)
- 10 days ago
- Thibodaux, LA (23 miles from Garyville, LA)
- 10 days ago
Computer Support Associate/ Infrastructure Analyst Pay rate: $26 per hour Duration: 1 year W2 contract only (No C2C) Location- Thibodaux, LA To provide onsite deskside Tier 2 support to the...
- Thibodaux, LA (23 miles from Garyville, LA)
- 11 days ago
- Thibodaux, LA (23 miles from Garyville, LA)
- 11 days ago
Job Title: Computer Support Associate/ Infrastructure Analyst Pay rate: $26 per hour Duration: 1 year W2 contract only (No C2C) Location- Thibodaux, LA To provide onsite deskside Tier 2 support to...
- Thibodaux, LA (23 miles from Garyville, LA)
- 18 days ago
- Thibodaux, LA (23 miles from Garyville, LA)
- 18 days ago
Seeking a Computer Support Specialist to provide onsite deskside Tier 2 support and manage hardware/software issues ensuring customer satisfaction. Job Requirements: 1 year or more IT technical...
Work scope includes desktop and laptop computer hardware on the Business LAN and for Refinery Product Control Laboratories; Microsoft operating system software and configuration; application software...
Demographic Data for Garyville, LA
Moving to Garyville, LA? Find some basic demographic data about Garyville, LA below.
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Salary for Help Desk Analyst Jobs in Garyville, LA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Garyville, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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