Help Desk Analyst Jobs in Central, LA

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 30 Jobs

Clinical Application Support Analyst

  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 hour ago
  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 hour ago

. + Experience working with web application development teams. + Familiarity with Atlassian tools such as JIRA, Confluence, Green Hopper, or similar. + Experience with functional regression testing....

Remote Work

Service Desk Tech

  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 hour ago
  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 hour ago

systems, networks, databases and network security concepts and tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...

Technical Support Engineer, MI II (Tier II)

  • Baton Rouge, LA (1 mile from Central, LA)
  • 2 hours ago
  • Baton Rouge, LA (1 mile from Central, LA)
  • 2 hours ago

Position Overview** The Technical Support Engineer, MI II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed in...

Help Desk Analyst - Tier 1 (Swing)

  • Baton Rouge, LA (1 mile from Central, LA)
  • 2 hours ago
  • Baton Rouge, LA (1 mile from Central, LA)
  • 2 hours ago

As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...

Help Desk Analyst - Tier 1.5

  • Baton Rouge, LA (1 mile from Central, LA)
  • 2 hours ago
  • Baton Rouge, LA (1 mile from Central, LA)
  • 2 hours ago

As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...

Senior Endpoint and Virtual Desktop Engineer

  • Baton Rouge, LA (1 mile from Central, LA)
  • 2 hours ago
  • Baton Rouge, LA (1 mile from Central, LA)
  • 2 hours ago

The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...

Sr Technical Support, Medical Imaging (EHR, HL7, DB - SQL or Oracle)

  • Baton Rouge, LA (1 mile from Central, LA)
  • 3 hours ago
  • Baton Rouge, LA (1 mile from Central, LA)
  • 3 hours ago

Position Overview** The Senior Technical Support Engineer, MI I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more...

Help Desk Analyst - Tier 1 (Night)

  • Baton Rouge, LA (1 mile from Central, LA)
  • 4 hours ago
  • Baton Rouge, LA (1 mile from Central, LA)
  • 4 hours ago

As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...

Data Center Technical Support(Microsoft Hyper-V,VMWare,Windows Server OS,Network Design)

  • Baton Rouge, LA (1 mile from Central, LA)
  • 7 hours ago
  • Baton Rouge, LA (1 mile from Central, LA)
  • 7 hours ago

Mandatory Skills: Microsoft Hyper-V, VMWare, and/or Citrix XenCenter Virtual Suites Microsoft Windows Server Operating Systems (to include Domain Services) Desirable Skills: User Profile analysis and...

Senior End User Technical Support Analyst

  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 day ago
  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 day ago

Senior End User Technical Support Analyst The scope of the proposed services will include the following: Microsoft Hyper=V Management Microsoft Windows Server Operating Systems (to include Active Directory...

Senior Data Center Technical Support Analyst

  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 day ago
  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 day ago

Microsoft Windows Server Operating Systems (to include Domain Services) 11. User Profile analysis and migration. Desktop and Mobile Device imaging and user transition....

Client Services Technical Support Analyst

  • Central, LA
  • 1 day ago
  • Central, LA
  • 1 day ago

Client Services Technical Support Analyst A recognized entertainment organization in California is currently seeking a new Client Services Technical Support Analyst to join their team on a...

IT Support Technician

  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 day ago
  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 day ago

systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...

IT Technical Support - Coordinator 1

  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 day ago
  • Baton Rouge, LA (1 mile from Central, LA)
  • 1 day ago

Professional experience with Windows based operating systems including installation, system administration or troubleshooting....

Infrastructure and Desktop Support Consultant

  • Baton Rouge, LA (1 mile from Central, LA)
  • 7 days ago
  • Baton Rouge, LA (1 mile from Central, LA)
  • 7 days ago

Job ID Number** R5512 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Infrastructure and Desktop Support Consultant, you will be responsible for managing and...

Demographic Data for Central, LA

Moving to Central, LA? Find some basic demographic data about Central, LA below.

Local
National
4,657,278
106,764

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Analyst Jobs in Central, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in Central, LA offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Central, LA
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Analyst position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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