Help Desk Analyst Jobs in Versailles, KY
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
IS Technical Support Specialist IV
- Lexington, KY (12 miles from Versailles, KY)
- 1 day ago
- Lexington, KY (12 miles from Versailles, KY)
- 1 day ago
Job Summary Join us in UK Online! The UKO Digital Design Specialist will design engaging web pages and graphical assets for outreach to prospective online students, supported faculty, and other...
Medical Laboratory Scientist - Technical Support Specialist
- Lexington, KY (12 miles from Versailles, KY)
- 3 days ago
- Lexington, KY (12 miles from Versailles, KY)
- 3 days ago
Diagnostica Stago, Inc., (DSI) is an industry leader in the science of hemostasis and thrombosis. Stago provides the total commitment of global resources and responsiveness, coupled with cutting...
- Frankfort, KY (18 miles from Versailles, KY)
- 4 days ago
- Frankfort, KY (18 miles from Versailles, KY)
- 4 days ago
Help Desk Technician Ongoing Contract Frankfort, KY We are hiring entry-level IT support technicians to support our government client. This individual will be responsible for fielding calls...
- Frankfort, KY (18 miles from Versailles, KY)
- 4 days ago
- Frankfort, KY (18 miles from Versailles, KY)
- 4 days ago
systems Working knowledge of Microsoft Office applications Ability to receive training and retain new knowledge Ability to be professional and courteous...
- Frankfort, KY (18 miles from Versailles, KY)
- 4 days ago
- Frankfort, KY (18 miles from Versailles, KY)
- 4 days ago
Tier I Help Desk Location: Frankfort, KY Pay: $20/hr Job Description: We are seeking a passionate IT Support Technician to join our team in Frankfort, KY. The ideal candidate will have strong...
- Frankfort, KY (18 miles from Versailles, KY)
- 6 days ago
- Frankfort, KY (18 miles from Versailles, KY)
- 6 days ago
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
Help Desk Analyst - Tier 1 (Day)
- Frankfort, KY (18 miles from Versailles, KY)
- 6 days ago
- Frankfort, KY (18 miles from Versailles, KY)
- 6 days ago
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
- Frankfort, KY (18 miles from Versailles, KY)
- 6 days ago
- Frankfort, KY (18 miles from Versailles, KY)
- 6 days ago
systems, networks, databases and network security concepts and tools is required Experience with multi-platform Windows O/S required Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...
- Lexington, KY (12 miles from Versailles, KY)
- 7 days ago
- Lexington, KY (12 miles from Versailles, KY)
- 7 days ago
system, Office applications, Outlook, and SharePoint Demonstrated a desire for self-directed education regarding IP, Networking and VOIP technologies Ability to help others while meeting individual...
Senior Endpoint and Virtual Desktop Engineer
- Frankfort, KY (18 miles from Versailles, KY)
- 10 days ago
- Frankfort, KY (18 miles from Versailles, KY)
- 10 days ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
- Frankfort, KY (18 miles from Versailles, KY)
- 15 days ago
- Frankfort, KY (18 miles from Versailles, KY)
- 15 days ago
desk support, Packaging, Application packaging Additional Skills & Qualifications There is growth opportunity to help with other parts of the team if the candidate has applicable skills....
- Lexington, KY (12 miles from Versailles, KY)
- 21 days ago
- Lexington, KY (12 miles from Versailles, KY)
- 21 days ago
OPENTEXT - THE INFORMATION COMPANY As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a...
- Frankfort, KY (18 miles from Versailles, KY)
- 30+ days ago
- Frankfort, KY (18 miles from Versailles, KY)
- 30+ days ago
EDB Senior Support Engineer II in Frankfort , Kentucky A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional,...
Remote WorkService Desk Technician - Bilingual Spanish/English (TIER 1)
- Lexington, KY (12 miles from Versailles, KY)
- 30+ days ago
- Lexington, KY (12 miles from Versailles, KY)
- 30+ days ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
Senior Technical Support Engineer
- Frankfort, KY (18 miles from Versailles, KY)
- 30+ days ago
- Frankfort, KY (18 miles from Versailles, KY)
- 30+ days ago
Cribl, Inc Senior Technical Support Engineer in Frankfort , Kentucky Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and...
Demographic Data for Versailles, KY
Moving to Versailles, KY? Find some basic demographic data about Versailles, KY below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Versailles, KY
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Versailles, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- Application Support
- BMC Remedy
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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