Help Desk Analyst Jobs in Kentucky
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
IT Field Support Technician Prestonsburg, KY Annual Compensation: $60,000 - $65,000 DOE Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering...
TEKsystems is in search of an entry level IT support candidate to join our System Support Specialist team. This role will be responsible for systems monitoring, troubleshooting hardware &...
Job#: 2086677 Job Description: 100% On-site Long term contract Desktop Support technician with a high aptitude for customer service in the Fort Mitchell area. Our technician's interface with the...
Job#: 2084366 Job Description: This technician will be located at 275 East Main Street, Frankfort KY 40601 and will provide support for multiple agencies in downtown Frankfort. The preferred...
CS System End User Support Analyst II or Sr.
- Louisville, KY
- 16 hours ago
- Louisville, KY
- 16 hours ago
Company Summary Statement Louisville Gas and Electric Company and Kentucky Utilities Company, part of the PPL Corporation (NYSE: PPL) family of companies, are regulated utilities that serve more...
IT Senior Support Specialist - Manufacturing Operations
- Richmond, KY
- 2 days ago
- Richmond, KY
- 2 days ago
Job Title IT Senior Support Specialist - Manufacturing Operations Job Description About the Role We are looking for a proactive and technically adept IT Senior Support Specialist - Manufacturing...
Job Title Contracted IT Senior Support Specialist Job Description About the Role We are looking for a proactive and technically adept IT Senior Support Specialist - Manufacturing Operations to...
At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply...
Experience in troubleshooting laptop, desktop, and printer hardware issues. 7 years of experience in operating systems....
Job Description: ESSENTIAL JOB FUNCTIONS Teaches, models, and coaches activities of daily living (ADL) (e. g., personal hygiene, housekeeping, meal preparation, money management, educational and...
CBTS is looking to staff a project supporting our customer in Cumberland. This will be a one day overnight project. The work will be conducted September 3rd. We will guarantee 17 hours for the...
Volunteers of America National Services is seeking a Technology Support Specialist to join our team! This position will service the PACE locations in Kentucky. Location(s): 960 South 4th Street...
Remote WorkMust Have Technical/Functional Skills Exp in Desktop support /End user support Engg. Knowledge of MS Intune and SCCM. Troubleshooting knowledge on Windows and Mac laptops/desktops. Comprehensive...
Must Have Technical/Functional Skills Exp in Desktop support /End user support Engg. Comprehensive knowledge of Microsoft Office applications, including Word, OneNote, Excel, and Visio Experience...
WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevateexperiences,create new value, and enableorganizations to thrive and grow....
Remote WorkDemographic Data for Kentucky
Moving to Kentucky? Find some basic demographic data about Kentucky below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Kentucky
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Kentucky offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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