Help Desk Analyst Jobs in Louisville, KY
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients'...
- Jeffersontown, KY (11 miles from Louisville, KY)
- 1 day ago
- Jeffersontown, KY (11 miles from Louisville, KY)
- 1 day ago
Install, configure, and update hardware, software, and operating systems for optimal performance....
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
Electrical Production Support Engineer II - Onsite Louisville, KY
- Louisville, KY
- 3 days ago
- Louisville, KY
- 3 days ago
Date Posted: 2025-06-02 Country: United States of America Location: KY201: RMS Louisville 6201 Strawberry Lane Louisville, KY 40214, Louisville, KY, 40202 USA Position Role Type: Onsite U.S....
- Watson, IN (6 miles from Louisville, KY)
- 4 days ago
- Watson, IN (6 miles from Louisville, KY)
- 4 days ago
Plug Into a New Career - Computer Repair Technician Wanted in Jeffersonville! Are you the go-to tech expert among your friends? Do you enjoy digging into motherboards and solving computer...
Technology Support Specialist Simmons College of Kentucky - 2.6 Louisville, KY Job Details Full-time $40,000 - $45,000 a year 1 day ago Benefits Health insurance Dental insurance Paid time off...
Direct Support Specialist PRN - Child and Family Division
- Louisville, KY
- 9 days ago
- Louisville, KY
- 9 days ago
Job Description: ESSENTIAL JOB FUNCTIONS 1. Teaches, models, and coaches' activities of daily living (ADL) (e. g., personal hygiene, housekeeping, meal preparation, money management, educational...
IT Plant Support Engineer (W2- Onsite) at LOUISVILLE,KY- FORD Motors
- Louisville, KY
- 10 days ago
- Louisville, KY
- 10 days ago
Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant....
Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant....
- Jeffersonville, IN (4 miles from Louisville, KY)
- 11 days ago
- Jeffersonville, IN (4 miles from Louisville, KY)
- 11 days ago
A client of Insight Global's is looking for a Desktop Support Technician who will provide: - Call Center Support: Provide technical support in a call center setting, assisting users both remotely...
Job Summary The Field Systems (FS) Help Desk Analyst supports users concerning any type of problem, issue, or questions that arise with the office systems hardware, software, or procedures while maintaining...
Technical Support Engineer - Louisville, KY (Onsite)
- Louisville, KY
- 11 days ago
- Louisville, KY
- 11 days ago
Problem-solving tasks may include resolving mechanical/software issues, resolving operating system bugs, and reinstalling software or hardware....
- La Grange, KY (23 miles from Louisville, KY)
- 15 days ago
- La Grange, KY (23 miles from Louisville, KY)
- 15 days ago
Job#: 2076130 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and...
systems & Microsoft SQL Server Ability to write and troubleshoot Transact SQL queries XML, XSLT, EDI experience Your Mission in Motion: Acquire and use knowledge of application logicat both the business...
Must Have Technical/Functional Skills English and Spanish speaking Roles & Responsibilities The Help Desk Support Technician provides support to end users for computer, application, system, device,...
Demographic Data for Louisville, KY
Moving to Louisville, KY? Find some basic demographic data about Louisville, KY below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Louisville, KY
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Louisville, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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