Help Desk Analyst Jobs in Georgetown, KY
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Service Desk Technician - Bilingual Dutch/English
- Lexington, KY (15 miles from Georgetown, KY)
- 1 day ago
- Lexington, KY (15 miles from Georgetown, KY)
- 1 day ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
- Frankfort, KY (18 miles from Georgetown, KY)
- 1 day ago
- Frankfort, KY (18 miles from Georgetown, KY)
- 1 day ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
- Lexington, KY (15 miles from Georgetown, KY)
- 3 days ago
- Lexington, KY (15 miles from Georgetown, KY)
- 3 days ago
Provide support for operating systems, applications, and network connectivity. Document issues and resolutions in the ticketing system....
- Lexington, KY (15 miles from Georgetown, KY)
- 5 days ago
- Lexington, KY (15 miles from Georgetown, KY)
- 5 days ago
Systems (Windows 10, Windows 11), MAC OS Office 365, and Microsoft Software (SharePoint, Teams)....
Computer Support Specialist II
- Lexington, KY (15 miles from Georgetown, KY)
- 7 days ago
- Lexington, KY (15 miles from Georgetown, KY)
- 7 days ago
University of Kentucky Equal Employment Opportunity/M/F/disability/protected veteran status. Posting Details Job Title Computer Support Specialist II Requisition Number RE30773 Working Title...
Infrastructure and Desktop Support Consultant
- Frankfort, KY (18 miles from Georgetown, KY)
- 7 days ago
- Frankfort, KY (18 miles from Georgetown, KY)
- 7 days ago
Job ID Number** R5512 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Infrastructure and Desktop Support Consultant, you will be responsible for managing and...
- Frankfort, KY (18 miles from Georgetown, KY)
- 8 days ago
- Frankfort, KY (18 miles from Georgetown, KY)
- 8 days ago
Job ID Number** R5497 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Support Analyst, youi will support and resolve technical issues with Microsoft...
Day to Day: As a Level II IT Support Specialist, you will be responsible for delivering advanced technical support in a remote environment, with occasional travel as required. Your daily tasks...
Technical Support, Medical Imaging (HL7 and DICOM)
- Frankfort, KY (18 miles from Georgetown, KY)
- 16 days ago
- Frankfort, KY (18 miles from Georgetown, KY)
- 16 days ago
Position Overview** The Technical Support Engineer, MI - II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed...
Dean Dorton Careers - IT Support Associate
- Lexington, KY (15 miles from Georgetown, KY)
- 16 days ago
- Lexington, KY (15 miles from Georgetown, KY)
- 16 days ago
IT Support Associate Lexington, KY Dean Dorton, one of Kentucky's largest regional business and technology consulting firms, has an exciting opportunity for an entry level technology professional....
Senior Technical Support Engineer
- Frankfort, KY (18 miles from Georgetown, KY)
- 21 days ago
- Frankfort, KY (18 miles from Georgetown, KY)
- 21 days ago
Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...
Service Desk Technician (Tier 1)
- Lexington, KY (15 miles from Georgetown, KY)
- 21 days ago
- Lexington, KY (15 miles from Georgetown, KY)
- 21 days ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
MES Opcenter/Camstar Technical Support Engineer - Remote
- Frankfort, KY (18 miles from Georgetown, KY)
- 23 days ago
- Frankfort, KY (18 miles from Georgetown, KY)
- 23 days ago
Required Technical Skills** - Camstar/Opcenter, MES, Cloud platform,.NET, Sql/Oracle(Database), ERP & Equipment Integration. OPC, IOT, PLC & SCADA, SQL, PowerBI, SQL Server Reporting Services...
Remote WorkTechnical Support Engineer - Flink (Remote, West)
- Frankfort, KY (18 miles from Georgetown, KY)
- 30+ days ago
- Frankfort, KY (18 miles from Georgetown, KY)
- 30+ days ago
With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day -...
Remote WorkLead Project Team Support Engineer
- Frankfort, KY (18 miles from Georgetown, KY)
- 30+ days ago
- Frankfort, KY (18 miles from Georgetown, KY)
- 30+ days ago
Position Overview** The LEAD PROJECT TEAM SUPPORT ENGINEER-MI provides remote technical, applications and system support for HCUS customers and supported business units. This role primarily...
Demographic Data for Georgetown, KY
Moving to Georgetown, KY? Find some basic demographic data about Georgetown, KY below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Georgetown, KY
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Georgetown, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- VMware
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Policy Development
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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