Help Desk Analyst Jobs in Kansas
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Skills Help desk support, Help desk, Customer service, Service desk, Active directory, Phone support, Servicenow, Troubleshooting, Technical support, Ticketing system Top Skills Details Help desk support...
HybridLocation: Overland Park, Kansas (onsite 5x/week) About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster...
In PersonOverview We are seeking a full-time Helpdesk Analyst 1 at Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for providing first level support to end...
In Person- Father Flanagan's Boys' Home
- Brookville, KS
- 4 days ago
- Brookville, KS
- 4 days ago
KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of hardware, software, operating systems (especially Windows & macOS), and networking concepts....
In PersonTechnical Support Engineer (After Hours)
- Jack Henry & Associates Inc.
- Lenexa, KS
- 4 days ago
- Lenexa, KS
- 4 days ago
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our...
In PersonIT Support Technician - Wichita, Kansas
- MGC02 McCownGordon Construction LLC
- Wichita, KS
- 5 days ago
- Wichita, KS
- 5 days ago
People love to work here, plain and simple. It's easy to love your job when you're surrounded by driven, passionate leaders. We show up every day and give it our all; not because we have to, but...
In PersonTechnical Support Engineer, II
- Jack Henry & Associates Inc.
- Lenexa, KS
- 5 days ago
- Lenexa, KS
- 5 days ago
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our...
In PersonIT Support Associate II, Ops Tech Solutions (OTS)
- Amazon
- Gardner, KS
- 5 days ago
- Gardner, KS
- 5 days ago
systems support experience or equivalent experience Preferred Qualifications - CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant...
In PersonComponent Manufacturing Implementation & Support Specialist - Truss Design
- Simpson Manufacturing Company, Inc.
- Kansas City, KS
- 6 days ago
- Kansas City, KS
- 6 days ago
Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate...
RemoteJob Description Distribution Center Help Desk 9911 Woodend Rd, Edwardsville, KS 66111 MO100 Distribution Center Full-time Shift(s): MON TUE WED THU FRI 9:00am - 5:00pm OVERVIEW: Find your future...
In PersonCOMPUTER TECHNICIAN Full-time Position RESPONSIBILITIES: Allen Community College is seeking a Computer Technician to provide frontline technical support for students, faculty, and staff. This...
In PersonInstall and configure new hardware, maintain existing hardware, and track hardware inventory in real-time Operating system and software installation and configuration and maintain an accurate software...
In PersonContact Center Technical Support Representative
- MCI Careers
- Wichita, KS
- 11 days ago
- Wichita, KS
- 11 days ago
Strong knowledge of operating systems, browsers, and common software. Excellent communication and customer service skills....
In Person- Kansas Education Employment Board
- St John, KS
- 11 days ago
- St John, KS
- 11 days ago
systems and devices Experience with Google Workspace for Education applications Experience using a helpdesk ticketing system Excellent problem-solving and troubleshooting abilities Effective communication...
In PersonJob Alerts Link Apply now IT Support Desk Analyst - Pittsburg, KS Job Location: Pittsburg, KS Office-Pittsburg-66762 Office Location: Onsite Employment Type: Hourly Job Type: Full Time Start a...
In PersonDemographic Data for Kansas
Moving to Kansas? Find some basic demographic data about Kansas below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Kansas
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Kansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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