Help Desk Analyst Jobs in Kansas

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 81 Jobs

IT Support Technician University of Kansas

  • Lawrence, KS
  • 2 hours ago
  • Lawrence, KS
  • 2 hours ago

Preferred Qualifications One (1) year of employment experience supporting Windows and /or Macintosh operating systems....

Desktop Support Technician

  • Arkansas City, KS
  • 2 hours ago
  • Arkansas City, KS
  • 2 hours ago

Our client is looking for a Desktop Support Technician for a 3-month contract in Arkansas City, KS 67005. Applicants must be currently authorized to work in the US on a full-time basis now and in...

Technical Support Analyst

  • Dodge City, KS
  • 4 hours ago
  • Dodge City, KS
  • 4 hours ago

Join our team as an Electric Utility Technical Support Analyst and be at the forefront of ensuring uninterrupted power supply to our community. We are seeking a skilled and highly motivated...

IT Support Technician

  • Lawrence, KS
  • 1 day ago
  • Lawrence, KS
  • 1 day ago

Preferred Qualifications One (1) year of employment experience supporting Windows and /or Macintosh operating systems....

Help Desk Analyst

  • Topeka, KS
  • 1 day ago
  • Topeka, KS
  • 1 day ago

Help Desk Analyst Summary This Help Desk Analyst will provide first-level support for computer, application, and system issues....

Job Opportunity for Help Desk Analyst I in Topeka, KS 66612

  • Topeka, KS
  • 1 day ago
  • Topeka, KS
  • 1 day ago

Experience with ServiceNow, Office 365, Citrix, and Mobile Device Operating Systems is preferred....

Help Desk Analyst

  • Topeka, KS
  • 1 day ago
  • Topeka, KS
  • 1 day ago

Object Technology Solutions, Inc (OTSI) has an immediate opening for a Help Desk Analyst Location Topeka, KS Job Description: Under general supervision, act as first contact for any computer, application...

Help Desk Analyst

  • Topeka, KS
  • 1 day ago
  • Topeka, KS
  • 1 day ago

Strategic Staffing Solutions is currently looking for a Help Desk Analyst for a contract opportunity with one of our largest clients located in Topeka, KS!...

Desktop Support Specialist - hwo2JPxQ76Zj-3294

  • McPherson, KS
  • 2 days ago
  • McPherson, KS
  • 2 days ago

.\* Proven experience with endpoint management software platforms,desktop provisioning technologies, and PXE\* Advanced knowledge of Dell computer hardware and Printers\* Proficiency in popular operating...

Network Support Specialist

  • Manhattan, KS
  • 2 days ago
  • Manhattan, KS
  • 2 days ago

About This Role: The Network Administrator will work as part of the network team in the areas of design, modification, maintenance, troubleshooting, and documentation of a large enterprise...

End User Support Analyst II

  • Wichita, KS
  • 2 days ago
  • Wichita, KS
  • 2 days ago

What We Need Corpay is currently looking to hire a End User Support Analyst II. This position will be based out of our office in Wichita, Kansas. This role requires someone who is an advanced...

Level 2 Desktop Support Technician

  • Overland Park, KS
  • 3 days ago
  • Overland Park, KS
  • 3 days ago

Why Open: New Headcount Location: 5 days a week in Overland Park, KS, 1 day bi-weekly in Kansas City, MO Duration: 6 month contract plus extension, possible perm Interview Process: 2 rounds...

IT Support Analyst I - Office of Judicial Administration

  • Topeka, KS
  • 3 days ago
  • Topeka, KS
  • 3 days ago

Demonstrated understanding of computer hardware, software, and operating systems. Proven ability to work both independently and as part of a collaborative team....

Technical Support Specialist

  • Wichita, KS
  • 3 days ago
  • Wichita, KS
  • 3 days ago

Title: On-Site PC Support Technician Type : Contract Duration : 2 years Created : April 7, 2025 Location : Wichita, KS 67210 Pay Rate : $18-$23 per hour Job Description One of our largest clients'...

Desktop Support Intern (Summer 2025)

  • Overland Park, KS
  • 3 days ago
  • Overland Park, KS
  • 3 days ago

Troubleshoot and resolve general Windows operating system issues. Build, configure, and test hardware such as computers and servers....

Demographic Data for Kansas

Moving to Kansas? Find some basic demographic data about Kansas below.


Local
National
2,937,772
74,336

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Analyst Jobs in Kansas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Kansas offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Kansas
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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