Help Desk Analyst Jobs in Derby, KS
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Wichita, KS (4 miles from Derby, KS)
- 3 days ago
- Wichita, KS (4 miles from Derby, KS)
- 3 days ago
What We Need Corpay is currently looking to hire a End User Support Analyst II. This position will be based out of our office in Wichita, Kansas. This role requires someone who is an advanced...
- Wichita, KS (4 miles from Derby, KS)
- 3 days ago
- Wichita, KS (4 miles from Derby, KS)
- 3 days ago
Title: On-Site PC Support Technician Type : Contract Duration : 2 years Created : April 7, 2025 Location : Wichita, KS 67210 Pay Rate : $18-$23 per hour Job Description One of our largest clients'...
IT Support Technician I (Level 1) - Admin Center JobID: 5243 Position Type: Technology/Technology Assistant Date Posted: 4/25/2025 Location: Administrative Center - Technology Additional...
Advanced Technical Support Specialist
- Wichita, KS (4 miles from Derby, KS)
- 10 days ago
- Wichita, KS (4 miles from Derby, KS)
- 10 days ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
- Wichita, KS (4 miles from Derby, KS)
- 20 days ago
- Wichita, KS (4 miles from Derby, KS)
- 20 days ago
Support Technician Duration: 30 month contract + Ext. Onsite Wichita, KS Pay $22-$26 hourly Benefits offered Required Skills and Experience * - Must be local to Wichita, KS - 2-3+ years experience...
- Wichita, KS (4 miles from Derby, KS)
- 29 days ago
- Wichita, KS (4 miles from Derby, KS)
- 29 days ago
Insight Global Desktop Analyst - Wichita in Wichita , Kansas Job Description Insight Global is seeking a Desktop Support Analyst to join our Endpoint Services Team in Wichita, KS. This position...
Engineering/IT Computer Technician
- Wichita, KS (4 miles from Derby, KS)
- 30+ days ago
- Wichita, KS (4 miles from Derby, KS)
- 30+ days ago
KAKE has an immediate opening for an Engineering IT computer technician. This position will be responsible for repair, maintenance and configuration of PC work stations, servers, printers and...
- Wichita, KS (4 miles from Derby, KS)
- 30+ days ago
- Wichita, KS (4 miles from Derby, KS)
- 30+ days ago
. As a Sales Support Specialist, you will be an integral part of our sales operations, assisting with diverse processes and projects. Your role will involve coordinating sales support activities...
Senior Technology Sales Support Specialist, CP & ESG Enablon (USA-Hybrid)
- Wichita, KS (4 miles from Derby, KS)
- 30+ days ago
- Wichita, KS (4 miles from Derby, KS)
- 30+ days ago
NOTE: This is a hybrid role, with the expectation of two-days a week in a Wolters Kluwer office. Basic Function As a Technology Sales Support Specialist, you will join the cloud presales team...
Systems Support Analyst - CIS Support
- Wichita, KS (4 miles from Derby, KS)
- 45+ days ago
- Wichita, KS (4 miles from Derby, KS)
- 45+ days ago
SUMMARY OF JOB RESPONSIBILITIES AND REQUIREMENTS JOB TITLE: Systems Support Analyst - CIS Support REQUISITION: CUS00H1 DEPARTMENT: Customer Ops Support - Wichita Service Center, Topeka General...
Help Desk Specialist - Wichita, KS
- Wichita, KS (4 miles from Derby, KS)
- 60+ days ago
- Wichita, KS (4 miles from Derby, KS)
- 60+ days ago
Description Position Summary We are looking for IT professionals with an entrepreneurial drive to support our clients and contribute to a fast-paced team as the company grows. Our Help Desk...
- Wichita, KS (4 miles from Derby, KS)
- 60+ days ago
- Wichita, KS (4 miles from Derby, KS)
- 60+ days ago
Install and configure new hardware, maintain existing hardware, and track hardware inventory in real-time Operating system and software installation and configuration and maintain an accurate software...
TECHNICAL SUPPORT REPRESENTATIVE (Full-Time & Part-Time)
- Wichita, KS (4 miles from Derby, KS)
- 90+ days ago
- Wichita, KS (4 miles from Derby, KS)
- 90+ days ago
system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem...
Wichita Technical Support Representative (Part-Time)
- Wichita, KS (4 miles from Derby, KS)
- 90+ days ago
- Wichita, KS (4 miles from Derby, KS)
- 90+ days ago
oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating...
Wichita Technical Support Representative (Full-Time)
- Wichita, KS (4 miles from Derby, KS)
- 90+ days ago
- Wichita, KS (4 miles from Derby, KS)
- 90+ days ago
oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating...
Demographic Data for Derby, KS
Moving to Derby, KS? Find some basic demographic data about Derby, KS below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Derby, KS
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Derby, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »