Help Desk Analyst Remote & Hybrid Only Jobs in Indiana
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Who we are: We are a leader in fraud prevention and AML compliance. Our platform uses device intelligence, behavior biometrics, machine learning, and AI to stop fraud before it happens. Today,...
RemoteABOUT US: As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning The Other House in Latin) is proud to be home to 90% of the top 30 asset...
HybridCustomer Technical Support Specialist III (Western US)
- STERIS Corporation
- Avilla, IN
- 11 days ago
- Avilla, IN
- 11 days ago
Such work requires expert-level examination and analyzing of application, operating system, and network logs, diagnostics and metrics, as well as reading and analyzing source code and databases to identify...
RemoteSenior Desktop Support Technician
- B&W Operating LLC
- New Albany, IN
- 12 days ago
- New Albany, IN
- 12 days ago
Senior Desktop Support Technician B&W Operating LLC - 2.4 New Albany, IN Job Details Full-time $75,000 - $80,000 a year 13 hours ago Benefits Opportunities for advancement Qualifications Desktop...
HybridThese service requests and issues include but are not limited to supporting PC hardware, operating systems, software, mobile devices, executive support, conference room technology, printers and user...
RemoteLocation: Remote, USA. Candidate must be able to work EST hours. Salary Range: $70,000 - $80,000 Company Overview Performing over 80 million utility locates annually, USIC is the most trusted name...
RemoteAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
HybridTechnical Support Engineer (Service Desk Engineer)
- GadellNet Consulting Services, LLC.
- Indianapolis, IN
- 30+ days ago
- Indianapolis, IN
- 30+ days ago
GadellNet Consulting Services is a rapidly growing IT company based in the Midwest, providing technology solutions to hundreds of businesses across various markets. We are also a family-friendly...
Remote- CO-US DuCharme, McMillen & Associates Inc
- Fort Wayne, IN
- 30+ days ago
- Fort Wayne, IN
- 30+ days ago
As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof: 2025 Great Places to Work Certified Employee stock ownership program eligibility...
Hybrid Internship- Evergreen Alliance Golf Limited LP dba Arcis Golf
- Portage, IN
- 45+ days ago
- Portage, IN
- 45+ days ago
Microsoft Operating System experience is required....
Hybrid- Crossroads YMCA
- Crown Point, IN
- 45+ days ago
- Crown Point, IN
- 45+ days ago
QUALIFICATIONS: High School Diploma or equivalent is required. 1 to 2 years minimum experience in technical support with computer hardware, operating systems, productivity software, Microsoft 356, networking...
RemoteDesktop Support Administrator III
- ABC Fitness Solutions
- Brazil, IN
- 45+ days ago
- Brazil, IN
- 45+ days ago
Junte-se a ABC Fitness e faca parte de uma cultura tao ambiciosa quanto autentica. Vamos transformar o futuro do fitness - juntos! Nossos Valores Best Life Acreditamos que um grande trabalho...
RemoteBasic Qualifications: 3+ years of Desktop Support experience including experience in Windows operating system environment. Preferred Skills: Solid client service skills....
Hybrid- Our Sunday Visitor
- Huntington, IN
- 45+ days ago
- Huntington, IN
- 45+ days ago
The Technical Support Specialist provides front-line technical support for OSVs electronic product offerings. This role is responsible for responding to customer inquiries, diagnosing issues, and...
HybridWhat you will do as the Help Desk Support Analyst: The requirements below are representative of the knowledge, skill, and/or ability required....
HybridDemographic Data for Indiana
Moving to Indiana? Find some basic demographic data about Indiana below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Indiana
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Indiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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