Help Desk Analyst Jobs in Westfield, IN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Indianapolis, IN (18 miles from Westfield, IN)
- 1 day ago
- Indianapolis, IN (18 miles from Westfield, IN)
- 1 day ago
Tier 2 IT Desktop Support Location: Onsite, Downtown IN Monday-Friday, 8 AM - 5 PM Contract: 6-Month Contract-to-Hire Role Overview: We are seeking a Tier 2 IT Support Technician for our retail...
- Indianapolis, IN (18 miles from Westfield, IN)
- 1 day ago
- Indianapolis, IN (18 miles from Westfield, IN)
- 1 day ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Epic Cupid-Radiant Support Specialist
- Indianapolis, IN (18 miles from Westfield, IN)
- 2 days ago
- Indianapolis, IN (18 miles from Westfield, IN)
- 2 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Indianapolis, IN (18 miles from Westfield, IN)
- 3 days ago
- Indianapolis, IN (18 miles from Westfield, IN)
- 3 days ago
Ability to fix issues and support all flavors of client operating systems including windows and Mac Ability to support iOS and other handheld devices....
Skills Desktop, Windows 10, Support, Troubleshooting, Hardware, Active directory, Customer service, Technical support, Imaging, Windows, Deployment, Help desk support Additional Skills & Qualifications...
Skills Desktop, Windows 10, Support, Troubleshooting, Hardware, Active directory, Customer service, Technical support, Imaging, Windows, Deployment, Help desk support Additional Skills & Qualifications...
Desktop Support Analyst Westfield, IN Technical Windows 10/11 Technical Support Troubleshooting Hardware Software Active Directory Image/Deploy Job Description Our healthcare client is committed...
ASO IDS DevOps/Support Engineer (P3)
- Indianapolis, IN (18 miles from Westfield, IN)
- 3 days ago
- Indianapolis, IN (18 miles from Westfield, IN)
- 3 days ago
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world...
- Indianapolis, IN (18 miles from Westfield, IN)
- 4 days ago
- Indianapolis, IN (18 miles from Westfield, IN)
- 4 days ago
The Role: Are you passionate about solving tech challenges and helping others? Do you thrive in a multi-site environment where no two days are the same? We’re looking for a motivated IT Support...
Lead IT Support Analyst (Onsite)
- Indianapolis, IN (18 miles from Westfield, IN)
- 5 days ago
- Indianapolis, IN (18 miles from Westfield, IN)
- 5 days ago
Windows Operating Systems (Windows 10, Windows 11), MAC OS 2. Office 365, and Microsoft Software (SharePoint, Teams). 3....
Lead IT Support Analyst Onsite
- Indianapolis, IN (18 miles from Westfield, IN)
- 5 days ago
- Indianapolis, IN (18 miles from Westfield, IN)
- 5 days ago
Systems (Windows 10, Windows 11), MAC OS Office 365, and Microsoft Software (SharePoint, Teams)....
- Indianapolis, IN (18 miles from Westfield, IN)
- 6 days ago
- Indianapolis, IN (18 miles from Westfield, IN)
- 6 days ago
operating systems....
Computer Tech - Testing and Disassembly
- Indianapolis, IN (18 miles from Westfield, IN)
- 7 days ago
- Indianapolis, IN (18 miles from Westfield, IN)
- 7 days ago
un Computer Tech - Testing and Disassembly (Washington and Franklin) Technology Recyclers 8401 E Washington St compensation: $15.50 per hour employment type: experience level: no experience...
- Indianapolis, IN (18 miles from Westfield, IN)
- 7 days ago
- Indianapolis, IN (18 miles from Westfield, IN)
- 7 days ago
Volt is immediately hiring for Help Desk Representative in Lowell MI Consumer Technical Support We are seeking a Support Representative to join our team Remotely. The technical support team...
Infrastructure and Desktop Support Consultant
- Indianapolis, IN (18 miles from Westfield, IN)
- 7 days ago
- Indianapolis, IN (18 miles from Westfield, IN)
- 7 days ago
Job ID Number** R5512 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Infrastructure and Desktop Support Consultant, you will be responsible for managing and...
Demographic Data for Westfield, IN
Moving to Westfield, IN? Find some basic demographic data about Westfield, IN below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Westfield, IN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Westfield, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »