Help Desk Analyst Jobs in Jeffersonvlle, IN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Louisville, KY (4 miles from Jeffersonvlle, IN)
- 1 hour ago
- Louisville, KY (4 miles from Jeffersonvlle, IN)
- 1 hour ago
What We Need Corpay is currently looking to hire an Application Support Analyst within our Stored Value Solutions (SVS) division based in Louisville, Kentucky. In the role, the Application Support...
Help Desk Support-Senior, IS Enterprise Services, Days, Hybrid (KY/IN Residents Only)
- Louisville, KY (4 miles from Jeffersonvlle, IN)
- 1 day ago
- Louisville, KY (4 miles from Jeffersonvlle, IN)
- 1 day ago
Responsibilities The Help Desk Support-Senior role provides support to end-users for PC, server applications, and hardware....
Help Desk Support-Associate, IS Enterprise Services, Days, Hybrid (KY/IN Residents Only)
- Louisville, KY (4 miles from Jeffersonvlle, IN)
- 1 day ago
- Louisville, KY (4 miles from Jeffersonvlle, IN)
- 1 day ago
Responsibilities The Help Desk Support Associate is responsible for providing Tier 1 support to the Norton Healthcare internal customer base....
- La Grange, KY (22 miles from Jeffersonvlle, IN)
- 1 day ago
- La Grange, KY (22 miles from Jeffersonvlle, IN)
- 1 day ago
Desktop Support Technician La Grange, KY JOB DESCRIPTION: We are looking for a knowledgeable, experienced Desktop Support technician with a high aptitude for customer service to work at Kentucky...
- Louisville, KY (4 miles from Jeffersonvlle, IN)
- 3 days ago
- Louisville, KY (4 miles from Jeffersonvlle, IN)
- 3 days ago
systems, networks, databases and network security concepts and tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...
- Louisville, KY (4 miles from Jeffersonvlle, IN)
- 3 days ago
- Louisville, KY (4 miles from Jeffersonvlle, IN)
- 3 days ago
The IT Support Specialist/ Help Desk Support Specialist is responsible for providing technical support across hardware, software, and systems for employees....
- Louisville, KY (4 miles from Jeffersonvlle, IN)
- 3 days ago
- Louisville, KY (4 miles from Jeffersonvlle, IN)
- 3 days ago
Shift: 3PM - 12AM ONE WEEKEND DAY REQUIRED Onsite training then FULLY REMOTE JOB DESCRIPTION An employer is looking for a contract Service Desk Specialist to support their internal employees...
- Louisville, KY (4 miles from Jeffersonvlle, IN)
- 4 days ago
- Louisville, KY (4 miles from Jeffersonvlle, IN)
- 4 days ago
Do you have experience with Driving? Are you looking for competitive pay? Are you looking for a great culture? If so, then Donan has the job for you! Donan is a problem-solving playground where...
Help Desk Specialist - "W-TRS" Louisville, Kentucky
- Louisville, KY (4 miles from Jeffersonvlle, IN)
- 5 days ago
- Louisville, KY (4 miles from Jeffersonvlle, IN)
- 5 days ago
Help Desk Specialist II - "W-TRS " Louisville, Kentucky** Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield....
Desktop Support Technician - Louisville
- Louisville, KY (4 miles from Jeffersonvlle, IN)
- 5 days ago
- Louisville, KY (4 miles from Jeffersonvlle, IN)
- 5 days ago
with ticketing systems and troubleshooting processes Ability to work effectively under pressure Hands-on expertise with hardware and software solutions Skills Key technical skills include: Windows operating...
Network and IT Support Analyst
- Louisville, KY (4 miles from Jeffersonvlle, IN)
- 6 days ago
- Louisville, KY (4 miles from Jeffersonvlle, IN)
- 6 days ago
systems and Microsoft Office suite Understanding of network security principles and implementation Experience with remote desktop support tools and ticketing systems Strong analytical and problem-solving...
- Louisville, KY (4 miles from Jeffersonvlle, IN)
- 9 days ago
- Louisville, KY (4 miles from Jeffersonvlle, IN)
- 9 days ago
system software, hardware and/or networks....
Advanced Technical Support Specialist
- Louisville, KY (4 miles from Jeffersonvlle, IN)
- 9 days ago
- Louisville, KY (4 miles from Jeffersonvlle, IN)
- 9 days ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Technical Support Specialist-LaGrange
- La Grange, KY (22 miles from Jeffersonvlle, IN)
- 10 days ago
- La Grange, KY (22 miles from Jeffersonvlle, IN)
- 10 days ago
Desktop Support Technician TEKsystems is seeking a Desktop Support Technician for one of our clients based out of La Grange, KY. We are seeking a skilled and customer-focused technician to provide...
JROTC Technical Support and Training Specialist
- Louisville, KY (4 miles from Jeffersonvlle, IN)
- 12 days ago
- Louisville, KY (4 miles from Jeffersonvlle, IN)
- 12 days ago
The Help Desk support takes calls and email requests from Instructors to help solve their technical issues with the CMS Software Application....
Demographic Data for Jeffersonvlle, IN
Moving to Jeffersonvlle, IN? Find some basic demographic data about Jeffersonvlle, IN below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Jeffersonvlle, IN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Jeffersonvlle, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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