Help Desk Analyst Jobs in Jeffersonville, IN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Louisville, KY (4 miles from Jeffersonville, IN)
- 17 hours ago
- Louisville, KY (4 miles from Jeffersonville, IN)
- 17 hours ago
TEKsystems is in search of an entry level IT support candidate to join our System Support Specialist team. This role will be responsible for systems monitoring, troubleshooting hardware &...
CS System End User Support Analyst II or Sr.
- Louisville, KY (4 miles from Jeffersonville, IN)
- 23 hours ago
- Louisville, KY (4 miles from Jeffersonville, IN)
- 23 hours ago
Company Summary Statement Louisville Gas and Electric Company and Kentucky Utilities Company, part of the PPL Corporation (NYSE: PPL) family of companies, are regulated utilities that serve more...
Job Title: Help Desk Analyst 2 Company: American Commercial Barge Line Location: ACBL HQ - Jeffersonville, IN Job Type: Full-Time; Salary We are seeking a detail-oriented and customer-focused Help Desk...
Direct Support Specialist - Addictions
- Louisville, KY (4 miles from Jeffersonville, IN)
- 7 days ago
- Louisville, KY (4 miles from Jeffersonville, IN)
- 7 days ago
Job Description: ESSENTIAL JOB FUNCTIONS Teaches, models, and coaches activities of daily living (ADL) (e. g., personal hygiene, housekeeping, meal preparation, money management, educational and...
Responsible for providing technical assistance and support related to information technology systems (hardware and software). Responds to incidents, runs diagnostic programs, isolates problem, and...
- Louisville, KY (4 miles from Jeffersonville, IN)
- 8 days ago
- Louisville, KY (4 miles from Jeffersonville, IN)
- 8 days ago
Volunteers of America National Services is seeking a Technology Support Specialist to join our team! This position will service the PACE locations in Kentucky. Location(s): 960 South 4th Street...
Remote WorkInsight Global is looking for a Help desk representative to work on-site for the Presbyterian Church Foundation in Jeffersonville, Indiana. They will be providing tier 1 and 2 support for all of...
- Louisville, KY (4 miles from Jeffersonville, IN)
- 8 days ago
- Louisville, KY (4 miles from Jeffersonville, IN)
- 8 days ago
Must Have Technical/Functional Skills Exp in Desktop support /End user support Engg. Knowledge of MS Intune and SCCM. Troubleshooting knowledge on Windows and Mac laptops/desktops. Comprehensive...
Virtual Meeting Support Specialist
- Louisville, KY (4 miles from Jeffersonville, IN)
- 9 days ago
- Louisville, KY (4 miles from Jeffersonville, IN)
- 9 days ago
WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevateexperiences,create new value, and enableorganizations to thrive and grow....
Remote WorkPrincipal Electrical Production Support Engineer - Onsite Louisville, KY
- Louisville, KY (4 miles from Jeffersonville, IN)
- 9 days ago
- Louisville, KY (4 miles from Jeffersonville, IN)
- 9 days ago
Date Posted: 2025-08-07 Country: United States of America Location: KY201: RMS Louisville 6201 Strawberry Lane Louisville, KY 40214, Louisville, KY, 40202 USA Position Role Type: Onsite U.S....
Direct Support Specialist, Full time - Addictions
- Louisville, KY (4 miles from Jeffersonville, IN)
- 10 days ago
- Louisville, KY (4 miles from Jeffersonville, IN)
- 10 days ago
Job Description: ESSENTIAL JOB FUNCTIONS Teaches, models, and coaches activities of daily living (ADL) (e. g., personal hygiene, housekeeping, meal preparation, money management, educational and...
Enterprise Support Engineer III
- Louisville, KY (4 miles from Jeffersonville, IN)
- 12 days ago
- Louisville, KY (4 miles from Jeffersonville, IN)
- 12 days ago
You'll be expected to escalate unresolved or critical incidents to Senior Enterprise Support Engineers or application development teams as needed....
- Louisville, KY (4 miles from Jeffersonville, IN)
- 13 days ago
- Louisville, KY (4 miles from Jeffersonville, IN)
- 13 days ago
We're seeking a skilled and service-oriented Technical Support Specialist. This role involves providing hands-on technical support for staff, including hardware and software troubleshooting,...
- Louisville, KY (4 miles from Jeffersonville, IN)
- 13 days ago
- Louisville, KY (4 miles from Jeffersonville, IN)
- 13 days ago
This is a long-term contract for a Helpdesk Analyst onsite in Louisville, KY No Corp to Corp, H1B Visa and No Sponsorship provided- no outside Vendors- do not reach out Must pass background and...
Hybrid IT Field Technician/Help Desk Technician
- Louisville, KY (4 miles from Jeffersonville, IN)
- 14 days ago
- Louisville, KY (4 miles from Jeffersonville, IN)
- 14 days ago
Strong knowledge of desktop operating systems and productivity software. In the fields for practice-level support. Will need to travel when necessary. Troubleshooting and analytical skills....
Demographic Data for Jeffersonville, IN
Moving to Jeffersonville, IN? Find some basic demographic data about Jeffersonville, IN below.
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Salary for Help Desk Analyst Jobs in Jeffersonville, IN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Jeffersonville, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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