Help Desk Analyst Jobs in Granger, IN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- New Carlisle, IN (18 miles from Granger, IN)
- 2 days ago
- New Carlisle, IN (18 miles from Granger, IN)
- 2 days ago
As a Desktop Support Analyst at Cleveland-Cliffs New Carlisle, you will be an integral part of the autonomous work teams that make up the New Carlisle quality, production, and maintenance...
- Berrien Springs, MI (19 miles from Granger, IN)
- 6 days ago
- Berrien Springs, MI (19 miles from Granger, IN)
- 6 days ago
Technical competencies N/A Interpersonal interactions Excellent people skills, with a passion for customer service Ability to work in a collaborative team Values diversity of thought, backgrounds, and...
- South Bend, IN (7 miles from Granger, IN)
- 7 days ago
- South Bend, IN (7 miles from Granger, IN)
- 7 days ago
PC Technician - Part Time AM General LLC - 3.8 South Bend, IN Job Details Full-time Estimated: $37.8K - $45.1K a year 1 day ago Qualifications Microsoft PowerPoint Microsoft Excel Customer service...
- Mishawaka, IN (7 miles from Granger, IN)
- 9 days ago
- Mishawaka, IN (7 miles from Granger, IN)
- 9 days ago
Microsoft desktop operating system / applications installation and support (Microsoft Office and Outlook) experience....
Computer Help Desk Student Technician (Fall 2025)
- Dowagiac, MI (17 miles from Granger, IN)
- 10 days ago
- Dowagiac, MI (17 miles from Granger, IN)
- 10 days ago
Posting Details Position Information Posting Number2020261-3 Job TitleComputer Help Desk Student Technician (Fall 2025) Pay Rate$12.48 per hour Job CategoryStudent DepartmentINFORMATION TECHNOLOGY...
BANK Deposit Application Support Analyst I
- Middlebury, IN (21 miles from Granger, IN)
- 12 days ago
- Middlebury, IN (21 miles from Granger, IN)
- 12 days ago
Are you a banker who can "talk tech"? Meaning are you someone who has worked or is working in the financial services industry who understands delivering exceptional customer service and is...
Helps to improve Help Desk operations by: Improving the information included in the 'scripts' used by the Help Desk Analysts. Also, reviewing and editing the problem resolution text....
- Goshen, IN (18 miles from Granger, IN)
- 26 days ago
- Goshen, IN (18 miles from Granger, IN)
- 26 days ago
Familiarity with Windows operating systems, Microsoft Office 365, and iOS devices. Relevant certifications such as CompTIA A+ and Network+ are a plus....
IT Support Associate II, Ops Tech Solutions (OTS)
- Bristol, IN (15 miles from Granger, IN)
- 30+ days ago
- Bristol, IN (15 miles from Granger, IN)
- 30+ days ago
BASIC QUALIFICATIONS - 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience...
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: Leverage innovation everywhere. Cultivate human talent. Embrace performance improvement....
Demographic Data for Granger, IN
Moving to Granger, IN? Find some basic demographic data about Granger, IN below.
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Salary for Help Desk Analyst Jobs in Granger, IN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Granger, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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