Help Desk Analyst Jobs in Brownsburg, IN
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 18 hours ago
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 18 hours ago
Hardware Technician IV BC forward is currently seeking Hardware Technician IV as a Remote opportunity!! Position Title: Hardware Technician IV Location: Remote with 90% Travell Anticipated Start...
Remote Work- Greenwood, IN (20 miles from Brownsburg, IN)
- 1 day ago
- Greenwood, IN (20 miles from Brownsburg, IN)
- 1 day ago
About Us At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3 rd party logistics )...
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 4 days ago
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 4 days ago
This is a part-time, temporary position filled each semester on an as-needed basis. Responsibilities include: basic troubleshooting for computers and printers (hardware and software); assisting...
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 4 days ago
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 4 days ago
About Us: Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By...
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 4 days ago
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 4 days ago
Desk support environment....
Information Technology Desktop Support
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 5 days ago
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 5 days ago
Maintain familiarity with PC hardware, operating systems, and basic networking concepts. Qualifications:...
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 5 days ago
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 5 days ago
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
Help Desk Analyst - Tier 1 (Night)
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 5 days ago
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 5 days ago
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 6 days ago
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 6 days ago
We are looking for a proactive and experienced IT Customer Success Lead to enhance and streamline the ticket management process while delivering an outstanding customer support experience. This...
IT Support Technician (Tier 2)
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 8 days ago
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 8 days ago
systems Solid experience with Microsoft Office 365 administration and support Working knowledge of Active Directory (e.g., managing user accounts, moving computers into OUs, password resets) Strong...
Senior Service Desk Technician
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 8 days ago
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 8 days ago
IT support specialists leverage their expertise with the Windows operating system to develop and deploy PCs, support day-to-day system performance, and prevent data loss and unauthorized access....
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 8 days ago
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 8 days ago
. * Proven experience with endpoint management software platforms, desktop provisioning technologies, and PXE * Advanced knowledge of Dell computer hardware and Printers * Proficiency in popular operating...
Remote WorkSenior Endpoint and Virtual Desktop Engineer
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 9 days ago
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 9 days ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
Advanced Technical Support Specialist
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 9 days ago
- Indianapolis, IN (15 miles from Brownsburg, IN)
- 9 days ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
IT Service Desk Associate (Help Desk)
- Carmel, IN (13 miles from Brownsburg, IN)
- 11 days ago
- Carmel, IN (13 miles from Brownsburg, IN)
- 11 days ago
Desk Support, Software Support...
Demographic Data for Brownsburg, IN
Moving to Brownsburg, IN? Find some basic demographic data about Brownsburg, IN below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Brownsburg, IN
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Brownsburg, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »