Help Desk Analyst Jobs in Lisle, IL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Senior Support Engineer - Mainframe
- Warrenville, IL (6 miles from Lisle, IL)
- moments ago
- Warrenville, IL (6 miles from Lisle, IL)
- moments ago
Job Description: This position is responsible for providing mainframe technical support for the Endevor product....
- Warrenville, IL (6 miles from Lisle, IL)
- moments ago
- Warrenville, IL (6 miles from Lisle, IL)
- moments ago
Knowledge of JCL, JES2, USS, RACF, XES, HCD, DFSMS, SMP/E, TCP/IP, ISPF, SDSF, WLM, REXX/CLIST z/OS operating system software diagnostic and troubleshooting skills, GTF Traces, IPCS....
- Palatine, IL (22 miles from Lisle, IL)
- 1 hour ago
- Palatine, IL (22 miles from Lisle, IL)
- 1 hour ago
Desk support of equipment, district software, and technology systems for staff, students, and parents Troubleshoot issues associated with the district software applications, including but not limited...
- Aurora, IL (9 miles from Lisle, IL)
- 7 hours ago
- Aurora, IL (9 miles from Lisle, IL)
- 7 hours ago
Ensuring all operating systems are up to date. Providing AV support during team all hand meetings Pay and Benefits The pay range for this position is $25.00 - $34.00/hr....
- Downers Grove, IL (3 miles from Lisle, IL)
- 17 hours ago
- Downers Grove, IL (3 miles from Lisle, IL)
- 17 hours ago
Your technical skills can help save lives! LaSalle Network is hiring a Help Desk Technician to support hospitals, clinics, and medical offices by ensuring their technology runs smoothly. This is a...
- Chicago, IL (23 miles from Lisle, IL)
- 2 days ago
- Chicago, IL (23 miles from Lisle, IL)
- 2 days ago
Technical Support Engineer Location: Chicago 60604 Salary: Competitive Who are we? Options is the largest global financial technology company headquartered in Belfast. We are at the forefront of...
Remote - Technology Technical Support Representative
- Oak Brook, IL (8 miles from Lisle, IL)
- 2 days ago
- Oak Brook, IL (8 miles from Lisle, IL)
- 2 days ago
. + Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration. + Demonstrate advanced product knowledge and he ability...
Remote WorkTransmission Support Engineer/Technician
- Forest Park, IL (14 miles from Lisle, IL)
- 2 days ago
- Forest Park, IL (14 miles from Lisle, IL)
- 2 days ago
Transmission Support Engineer/Technician Protection Communications Field Support This posting serves to fill one Engineer/Technician position within the TM&S (Transmission Maintenance and Support)...
Apple Genius - IT Support Technician
- Naperville, IL (2 miles from Lisle, IL)
- 2 days ago
- Naperville, IL (2 miles from Lisle, IL)
- 2 days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared...
- Naperville, IL (2 miles from Lisle, IL)
- 3 days ago
- Naperville, IL (2 miles from Lisle, IL)
- 3 days ago
Description Help Desk Level 1 Overview Blitt & Gaines is a creditor's rights law firm with nine offices, in six states and over 400 employees. We are looking for a Level 1 Help Desk Technician to...
- Schaumburg, IL (16 miles from Lisle, IL)
- 3 days ago
- Schaumburg, IL (16 miles from Lisle, IL)
- 3 days ago
Be detail-oriented Show experience with Windows operating systems, Office 365, and general desktop applications Demonstrate the ability to multi-task Have the ability to lift and/or carry up to 35 lbs...
- Chicago, IL (23 miles from Lisle, IL)
- 3 days ago
- Chicago, IL (23 miles from Lisle, IL)
- 3 days ago
at Northwestern University in Chicago, Illinois, United States Job Description Job Opening Id: 52075 Department: MED-Central IT Salary/Grade: ITS/77 Job Summary: This specific role is within the...
Treasury Management Support Specialist (Hybrid, IL)
- Chicago, IL (23 miles from Lisle, IL)
- 3 days ago
- Chicago, IL (23 miles from Lisle, IL)
- 3 days ago
About Byline Bank:** Headquartered in Chicago, Byline Bank is a full-service commercial bank serving small- and medium-sized businesses, financial sponsors and consumers. Byline Bank has...
Help Desk Specialist INTL Brazil 4a224ef7
- Naperville, IL (2 miles from Lisle, IL)
- 3 days ago
- Naperville, IL (2 miles from Lisle, IL)
- 3 days ago
at Insight Global, LLC in Naperville, Illinois, United States Job Description Job Description Position Overview Ecolab is seeking a highly qualified professional to join our Help Desk EGIC team....
Senior Technical Support Analyst
- Chicago, IL (23 miles from Lisle, IL)
- 4 days ago
- Chicago, IL (23 miles from Lisle, IL)
- 4 days ago
About the American College of Surgeons The American College of Surgeons (ACS) is a professional and educational organization of surgeons that was founded in 1913 to raise the standards of surgical...
Demographic Data for Lisle, IL
Moving to Lisle, IL? Find some basic demographic data about Lisle, IL below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Lisle, IL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Lisle, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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