Help Desk Analyst Jobs in Meridian, ID
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- MAXIMUS
- Boise, ID (10 miles from Meridian, ID)
- 18 hours ago
- Boise, ID (10 miles from Meridian, ID)
- 18 hours ago
. - Install and support a variety of PC operating systems. - Work within the team framework created by management and with team members on assigned projects to accurately document and resolve tickets...
Remote- Oracle
- Boise, ID (10 miles from Meridian, ID)
- 18 hours ago
- Boise, ID (10 miles from Meridian, ID)
- 18 hours ago
at Oracle in Boise, Idaho, United States Job Description Job Description Responsible for providing the first line of on-site field system support that includes hardware, software, software...
In PersonRemote Support Engineer - XR/VL
- Canon USA & Affiliates
- Boise, ID (10 miles from Meridian, ID)
- 1 day ago
- Boise, ID (10 miles from Meridian, ID)
- 1 day ago
at Canon USA & Affiliates in Boise, Idaho, United States Job Description Remote Support Engineer XR/VL req1698 OVERVIEW The Customer Solutions Center ( CSC ) Remote Support Engineer plays a...
RemoteRemote Support Engineer - CT/MR/VL
- Canon USA & Affiliates
- Boise, ID (10 miles from Meridian, ID)
- 1 day ago
- Boise, ID (10 miles from Meridian, ID)
- 1 day ago
at Canon USA & Affiliates in Boise, Idaho, United States Job Description Remote Support Engineer CT/MR/VL req1693 OVERVIEW The Customer Solutions Center ( CSC ) Remote Support Engineer plays a...
Remote- Kodeva LLC
- Nampa, ID (10 miles from Meridian, ID)
- 5 days ago
- Nampa, ID (10 miles from Meridian, ID)
- 5 days ago
Role: L1 Desktop Support Engineer Duration: 6 + months Locations : Nampa, Idaho, USA Candidate Required Minimum Qualifications and Skills a) Bachelor’s Degree or equivalent in Computer Science or...
In Person- Oracle
- Boise, ID (10 miles from Meridian, ID)
- 5 days ago
- Boise, ID (10 miles from Meridian, ID)
- 5 days ago
at Oracle in Boise, Idaho, United States Job Description Job Description Preferably based in one of the following locations: + Orlando, FL + Kansas City, MO + Nashville, TN Description As a...
Hybrid- Cognizant
- Boise, ID (10 miles from Meridian, ID)
- 5 days ago
- Boise, ID (10 miles from Meridian, ID)
- 5 days ago
at Cognizant in Boise, Idaho, United States Job Description Role: Production Support Engineer Location: Candidates will need to be based in US and can work remotely from any part of US. ** Please...
Remote- CompuCom
- Boise, ID (10 miles from Meridian, ID)
- 7 days ago
- Boise, ID (10 miles from Meridian, ID)
- 7 days ago
systems, networks, databases and network security concepts and tools is required + Experience with multi-platform Windows O/S required + Experience using ITSM Ticketing tools (e.g., Service Now, Remedy...
In Person- WinCo Foods
- Boise, ID (10 miles from Meridian, ID)
- 8 days ago
- Boise, ID (10 miles from Meridian, ID)
- 8 days ago
About Us Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to...
In Person- Kelley Create
- Boise, ID (10 miles from Meridian, ID)
- 11 days ago
- Boise, ID (10 miles from Meridian, ID)
- 11 days ago
Essential functions of the job Provide IT support relating to technical issues involving Microsoft's core business applications and operating systems Support of disaster recovery solutions Provide basic...
In PersonREAL Food re-fined. Helpdesk Technician | Location: Meridian, ID 83642 Compensation: $25+ per hour DOE | Full-Time Schedule: Monday-Friday, 8:30am-5:30pm MDT (occasional extended shifts may be...
In Personand printer management; Data and Operating system theory and design....
In PersonSr. Executive Support Engineer
- Micron
- Boise, ID (10 miles from Meridian, ID)
- 13 days ago
- Boise, ID (10 miles from Meridian, ID)
- 13 days ago
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation...
In Person- Management and Training Corporation
- Nampa, ID (10 miles from Meridian, ID)
- 15 days ago
- Nampa, ID (10 miles from Meridian, ID)
- 15 days ago
Wage - $55,000 annually Schedule - Full Time, 8hr shifts, Monday - Friday Our staff also enjoy these benefits: Health, dental, vision, prescription drug, and life insurance Short & long-term...
In Person Full Time- CSA Associates
- Boise, ID (10 miles from Meridian, ID)
- 18 days ago
- Boise, ID (10 miles from Meridian, ID)
- 18 days ago
Technical Support Team Lead Apply for this job world-globe-glyph Gowen Field, ID / Full-time Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Gowen Field,...
In PersonDemographic Data for Meridian, ID
Moving to Meridian, ID? Find some basic demographic data about Meridian, ID below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Meridian, ID
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Meridian, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »