Help Desk Analyst Jobs in Idaho

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 36 Jobs

Service Desk Technician

  • Meridian, ID
  • 9 hours ago
  • Meridian, ID
  • 9 hours ago

at Savers | Value Village in Meridian, Idaho, United States Job Description Job Title: Service Desk Technician Who we are: As one of the largest for-profit thrift operators in the United States,...

IT Help Desk

  • Driggs, ID
  • 17 hours ago
  • Driggs, ID
  • 17 hours ago

Teton Valley Health is looking for an ITS Help Desk Technician to support staff of the organization. This individual will be a full-time employee and will be responsible for providing preventive...

Developer Support Engineer

  • Boise, ID
  • 1 day ago
  • Boise, ID
  • 1 day ago

Developer Support Engineer at Meta in Boise, Idaho, United States Job Description Summary: Meta Reality Labs is seeking a Developer Support Engineer to join the team. You will research, review,...

Savers / Value Village Careers - Service Desk Technician

  • Meridian, ID
  • 1 day ago
  • Meridian, ID
  • 1 day ago

Description Job Title: Service Desk Technician Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing,...

Technical Support Engineer - 5419521004_10-6854

  • Boise, ID
  • 2 days ago
  • Boise, ID
  • 2 days ago

at Cribl, Inc in Boise, Idaho, United States Job Description Develop a deep technical understanding of Cribl Stream and our other products. Provide extraordinary technical support to our...

Help Desk Technician - VeqzCJ9qx4gl-3294

  • Boise, ID
  • 3 days ago
  • Boise, ID
  • 3 days ago

at Bucher & Christian Consulting, Inc. dba BCforward in Boise, Idaho, United States Job Description Roles in this Job Family design, solution, deploy, migrate, manage, and change infrastructure...

Help Desk Technician

  • Boise, ID
  • 5 days ago
  • Boise, ID
  • 5 days ago

Help Desk Technician Technician Boise, ID Technician, Boise, ID HELP DESK TECHNICIAN BCforward Boise, ID (Onsite) Contractor Job Details Help Desk Technician BCforward is currently seeking a...

Fusion SCM Cloud Technical Support - 4

  • Boise, ID
  • 6 days ago
  • Boise, ID
  • 6 days ago

at Oracle in Boise, Idaho, United States Job Description Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer...

Help Desk Technician

  • Idaho Falls, ID
  • 7 days ago
  • Idaho Falls, ID
  • 7 days ago

systems....

Technical Support Engineer

  • Boise, ID
  • 8 days ago
  • Boise, ID
  • 8 days ago

Technical Support Engineer Description - Workforce Solutions (WS) is a new global business unit that brings together all commercial services teams across HP under one leader with a goal of...

Desktop Support Technician

  • Sandpoint, ID
  • 8 days ago
  • Sandpoint, ID
  • 8 days ago

Desktop Support Technician at Bonner County in Sandpoint, Idaho, United States Job Description Job Posting: 2344597 Posted On: Mar 11, 2025 Updated On: Mar 11, 2025

Help Desk Support Specialist

  • Jerome, ID
  • 9 days ago
  • Jerome, ID
  • 9 days ago

Minimum of 1-2 years experience in IT help desk support or related technical customer service role....

Customer Support Engineer - Semiconductor Equipmen

  • Boise, ID
  • 11 days ago
  • Boise, ID
  • 11 days ago

at KLA Corporation in Boise, Idaho, United States Job Description Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every...

Systems Support Engineer II

  • Boise, ID
  • 14 days ago
  • Boise, ID
  • 14 days ago

at Red River in Boise, Idaho, United States Job Description At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels valued and able to do their best work,...

Enterprise Support Engineer

  • Boise, ID
  • 14 days ago
  • Boise, ID
  • 14 days ago

About this opportunity This role is a hybrid position with the expectation to work onsite three (3) days a week in Boise, Idaho and relocation is not offered for this position Cradlepoint Inc....

Demographic Data for Idaho

Moving to Idaho? Find some basic demographic data about Idaho below.


Local
National
1,838,341
54,363

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Help Desk Analyst Jobs in Idaho

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Idaho offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Idaho
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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