Help Desk Analyst Jobs in Idaho
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
IT Service Desk Analyst Applications are now being accepted for the position of IT Service Desk Analyst in the IT Department. This is a non-exempt position with a starting wage of: $22.80 - $26.30...
systems; Knowledge of PC hardware....
at Kootenai County in Coeur d Alene, Idaho, United States Job Description Your next IT Opportunity! Were hiring a Help Desk Coordinator for Kootenai County Are you a tech-savvy problem solver with...
Intern Technology Assistant Kuna Joint School District 3 TECHNOLOGY DEPARTMENT - Kuna, Idaho This job is also posted in Kuna Joint School District 3 Job Details Job ID:5350823 Application...
at Oracle in Boise, Idaho, United States Job Description Job Description Global SaaS & Apps UL Delivery organization is a global, innovative, open-minded, and diverse team of highly skilled techno...
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
['Manpower', '4.1', 'Provider Network Support Specialist', 'Sign in to apply', 'Meridian, ID', '', '$37.50', '\xa0', 'Per Hour', '\xa0', '(Employer provided)'][]
at GovCIO in Boise, Idaho, United States Job Description Overview GovCIO is currently hiring for a Help Desk Analyst to support the Department of Veteran Affairs (VA)....
Remote WorkTier 1 Help Desk Specialist (Top Secret Clearance
- Pocatello, ID
- 11 days ago
- Pocatello, ID
- 11 days ago
Desk Support Specialist to work in Pocatello, ID to support our country's premiere law enforcement agency....
at Ada County in Meridian, Idaho, United States Job Description Field Support Technician I Salary $27.15 Hourly Location Meridian, ID Job Type Full-Time with Benefits Job Number 02679 Department...
Technical Support Representative - Remote (Bilingual: Spanish/English)
- Boise, ID
- 12 days ago
- Boise, ID
- 12 days ago
at Concentrix in Boise, Idaho, United States Job Description Job Title: Technical Support Representative Remote (Bilingual: Spanish/English) Job Description JOB DESCRIPTION The Technical Support...
Remote WorkProficient in performing break/fix, installations, patching, and upgrades; Working knowledge of PC desktop operating systems and applications; Working knowledge of Internet related equipment; Strong...
At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity....
We are seeking a detail-oriented and customer-focused Technical Support Technician to join our team. This role serves as the primary point of contact for technical assistance, troubleshooting, and...
Assist with troubleshooting operating systems and application-level issues. Training & Mentorship: Provide training and guidance to clients on system usage and best practices....
Demographic Data for Idaho
Moving to Idaho? Find some basic demographic data about Idaho below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Idaho
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Idaho offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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