Help Desk Analyst Jobs in Idaho

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 41 Jobs

Advanced Technical Support Engineer INTL India ce58656d

  • Garden City, ID
  • 14 hours ago
  • Garden City, ID
  • 14 hours ago

at Insight Global, LLC in Garden City, Idaho, United States Job Description Job Description We are looking for a cloud network administrator/advanced technical support engineer to support a client...

Information Technology Support Specialist

  • Coeur d Alene, ID
  • 2 days ago
  • Coeur d Alene, ID
  • 2 days ago

Scion Technology has been engaged to lead an IT Support Specialist search on behalf of our client, a successful and established company in the technology sector. Our client is located in Coeur...

Field IT Support Technician

  • Meridian, ID
  • 2 days ago
  • Meridian, ID
  • 2 days ago

Proficiency with operating systems including Microsoft Windows, iOS, Chrome OS; knowledge of Unix/Linux and MacOS is advantageous....

Technical Support

  • Boise, ID
  • 3 days ago
  • Boise, ID
  • 3 days ago

Duration: 6-12+ Months Contract with possible extension Job Description: Summary: Roles in this Job Family design, solution, deploy, migrate, manage, and change infrastructure services, End User...

Help Desk Analyst - Tier 1.5

  • Boise, ID
  • 5 days ago
  • Boise, ID
  • 5 days ago

at ASM Research, An Accenture Federal Services Compan in Boise, Idaho, United States Job Description As a Help Desk Analyst within the Defense Army Accounts ITSM team, you will be at the forefront of...

Help Desk Analyst - Tier 1 (Night)

  • Boise, ID
  • 5 days ago
  • Boise, ID
  • 5 days ago

at ASM Research, An Accenture Federal Services Compan in Boise, Idaho, United States Job Description As a Help Desk Analyst within the Defense Army Accounts ITSM team, you will be at the forefront of...

Help Desk Analyst - Tier 1 (Day)

  • Boise, ID
  • 8 days ago
  • Boise, ID
  • 8 days ago

at ASM Research, An Accenture Federal Services Compan in Boise, Idaho, United States Job Description As a Help Desk Analyst within the Defense Army Accounts ITSM team, you will be at the forefront of...

Support Engineer I

  • Boise, ID
  • 9 days ago
  • Boise, ID
  • 9 days ago

+ General Operating System Knowledge?? + General Networking knowledge?? + General Software Knowledge (Installation, Configuration, Migration, Removal)??...

Senior Endpoint and Virtual Desktop Engineer

  • Boise, ID
  • 9 days ago
  • Boise, ID
  • 9 days ago

at CompuCom in Boise, Idaho, United States Job Description The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of...

Support Specialist I- TPA

  • Meridian, ID
  • 10 days ago
  • Meridian, ID
  • 10 days ago

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the...

Advanced Technical Support Specialist

  • Boise, ID
  • 10 days ago
  • Boise, ID
  • 10 days ago

at Cornerstone onDemand in Boise, Idaho, United States Job Description The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise...

National Support Engineer

  • Boise, ID
  • 11 days ago
  • Boise, ID
  • 11 days ago

Diagnostica Stago, Inc., (DSI) is an industry leader in the science of hemostasis and thrombosis. Stago provides the total commitment of global resources and responsiveness, coupled with cutting...

Desktop Support Technician

  • Boise, ID
  • 12 days ago
  • Boise, ID
  • 12 days ago

Kforce is immediately adding a full-time Desktop Support Engineer in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Boise, ID. Responsibilities: Replace...

National Support Engineer

  • ID
  • 13 days ago
  • ID
  • 13 days ago

Ideal candidates for this position will be located in the Mountain or West time zones. The National Support Engineer (NSE) serves as a Subject Matter Expert (SME) for Stago North America’s...

National Support Engineer - NATIO003011-00001

  • Boise, ID
  • 13 days ago
  • Boise, ID
  • 13 days ago

at Diagnostica Stago, Inc. in Boise, Idaho, United States Job Description Ideal candidates for this position will be located in the Mountain or West time zones. The National Support Engineer (NSE)...

Demographic Data for Idaho

Moving to Idaho? Find some basic demographic data about Idaho below.


Local
National
1,838,341
54,363

Help Desk Analyst Online Courses and Training Opportunities

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Homework Help - just when you need it We understand that high school and college students live a fast-paced lifestyle. They often need help on their homework assignments but may not have time for...
Cybersecurity Analytics Bootcamp
Fullstack Academy is one of the longest-running and most reputable bootcamp providers in the nation. Its graduates are equipped to succeed in the field through Fullstack Academy’s immersive active...
Apple Business Essentials Training
This course covers everything that an IT professional would need to know about Apple Business Essentials, including device management, 24/7 support, and cloud storage, so you can easily manage...

Title Synonyms

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Salary for Help Desk Analyst Jobs in Idaho

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Idaho offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Idaho
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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