Help Desk Analyst Jobs in Idaho
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
at Savers | Value Village in Meridian, Idaho, United States Job Description Job Title: Service Desk Technician Who we are: As one of the largest for-profit thrift operators in the United States,...
Teton Valley Health is looking for an ITS Help Desk Technician to support staff of the organization. This individual will be a full-time employee and will be responsible for providing preventive...
Developer Support Engineer at Meta in Boise, Idaho, United States Job Description Summary: Meta Reality Labs is seeking a Developer Support Engineer to join the team. You will research, review,...
Savers / Value Village Careers - Service Desk Technician
- Meridian, ID
- 1 day ago
- Meridian, ID
- 1 day ago
Description Job Title: Service Desk Technician Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing,...
at Cribl, Inc in Boise, Idaho, United States Job Description Develop a deep technical understanding of Cribl Stream and our other products. Provide extraordinary technical support to our...
at Bucher & Christian Consulting, Inc. dba BCforward in Boise, Idaho, United States Job Description Roles in this Job Family design, solution, deploy, migrate, manage, and change infrastructure...
Help Desk Technician Technician Boise, ID Technician, Boise, ID HELP DESK TECHNICIAN BCforward Boise, ID (Onsite) Contractor Job Details Help Desk Technician BCforward is currently seeking a...
at Oracle in Boise, Idaho, United States Job Description Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer...
systems....
Technical Support Engineer Description - Workforce Solutions (WS) is a new global business unit that brings together all commercial services teams across HP under one leader with a goal of...
Desktop Support Technician at Bonner County in Sandpoint, Idaho, United States Job Description Job Posting: 2344597 Posted On: Mar 11, 2025 Updated On: Mar 11, 2025
Minimum of 1-2 years experience in IT help desk support or related technical customer service role....
at KLA Corporation in Boise, Idaho, United States Job Description Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every...
at Red River in Boise, Idaho, United States Job Description At Red River Managed Services, we provide a welcoming and positive workplace where everyone feels valued and able to do their best work,...
About this opportunity This role is a hybrid position with the expectation to work onsite three (3) days a week in Boise, Idaho and relocation is not offered for this position Cradlepoint Inc....
Demographic Data for Idaho
Moving to Idaho? Find some basic demographic data about Idaho below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Idaho
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Idaho offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- BMC Remedy
- DHCP
- IT Service Management
- Remote Support
- Application Support
- Windows 10
- DNS
- TCP/IP
- Windows OS
- Windows 7
- MacOS
- Mobile Device Management
- Incident Management
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Microsoft Active Directory
- Customer Support
- Resolution
- Information Technology
- Installation
- Problem Resolution
- Engineering
- Microsoft Office 365
- General Repair
- Technical Support
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »