Help Desk Analyst Jobs in Idaho
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
IT Customer Support Analyst- Onsite in Boise, Idaho - ITCUS006256
- Boise, ID
- 1 day ago
- Boise, ID
- 1 day ago
at Boise Cascade Company in Boise, Idaho, United States Job Description Many employers offer jobs; at Boise Cascade, we offer career opportunities. We are one of the largest manufacturers of...
Many employers offer jobs; at Boise Cascade, we offer career opportunities. We are one of the largest manufacturers of plywood and engineered wood products in North America and are the only...
**About the role and what youll be doing:** The IT Help Desk Support role is responsible for providing technical assistance and support related to computer systems, hardware, and software....
Remote Worksystems. + Available for rare but occasional after hours or weekend work + This position requires the ability to obtain a US Dept of Treasury Minimum Background Investigation ( MBI ) clearance. + Absolute...
Remote WorkTroubleshoot and resolve basic hardware and software issues, including operating systems, hardware, and peripherals....
Familiarity with Windows operating systems including components such as Active Directory, DNS, DHCP, etc. Networking topologies such as switched Ethernet....
Technical Customer Support Analyst (On-site in Orlando, FL or Columbia, MD)
- Boise, ID
- 5 days ago
- Boise, ID
- 5 days ago
at Oracle in Boise, Idaho, United States Job Description Job Description Technical Customer Support Analyst Location: On-site position based in Orlando, FL or Columbia, MD This is a full-time,...
systems. + Available for rare but occasional after hours or weekend work + This position requires the ability to obtain a US Dept of Treasury Minimum Background Investigation (MBI) clearance. + Absolute...
Remote WorkThe Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
. + May interact with unified communications, software systems engineering, and/or applications development to restore service and/or identify and correct core issues. + Coordinates user issue resolution...
at Burgess & Niple in Meridian, Idaho, United States Job Description Join our passionate team at Burgess & Niple, where civil engineering transcends mere construction to become the vital...
L2 Technical Support Analyst - Food & Beverage/Point of Sale
- Boise, ID
- 7 days ago
- Boise, ID
- 7 days ago
at Oracle in Boise, Idaho, United States Job Description Job Description L2 Technical Support Analyst Food & Beverage / Point of Sale Location: Columbia, MD or Orlando, FL HIGHLY PREFERRED No visa...
Kforce is immediately adding a full-time Field Support Engineer in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Boise, ID. Responsibilities: The Field...
IT Support Technician -Onsite Location: Kuna, ID (onsite) Required Skills: Desktop Support, MAC Support & troubleshooting, Video Conference support Responsibilities: Serve as the first point of...
Service Desk Technician - Bilingual Spanish/English (TIER 1) - BS4HJ_8-5953
- Boise, ID
- 9 days ago
- Boise, ID
- 9 days ago
. - Provides support for Microsoft Operating Systems (Windows7, Windows 10). - Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365). - Provides support for mobile devices...
Demographic Data for Idaho
Moving to Idaho? Find some basic demographic data about Idaho below.
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Salary for Help Desk Analyst Jobs in Idaho
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Idaho offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Virus Removal
- Operating Systems
- VPN
- Technical Troubleshooting
- BMC Remedy
- IT Service Management
- Windows Server
- Remote Support
- DHCP
- Windows OS
- Application Support
- DNS
- TCP/IP
- Windows 7
- Mobile Device Management
- Windows 10
- Incident Management
- MacOS
- VoIP
- Network Administration
- Help Desk Support
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Installation
- Customer Support
- Resolution
- Information Technology
- Microsoft Office 365
- General Repair
- Problem Resolution
- Microsoft Active Directory
- Technical Support
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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