Help Desk Analyst Jobs in Waianae, HI
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Honolulu, HI (21 miles from Waianae, HI)
- 9 days ago
- Honolulu, HI (21 miles from Waianae, HI)
- 9 days ago
At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a...
- Honolulu, HI (21 miles from Waianae, HI)
- 10 days ago
- Honolulu, HI (21 miles from Waianae, HI)
- 10 days ago
Hawai'i Pacific Health is a nonprofit health care system formed in 2001 with the merger of three longtime Hawai'i health systems. It is the state's largest health care provider, committed to...
Help Desk Technician TS/SCI Required
- Honolulu, HI (21 miles from Waianae, HI)
- 19 days ago
- Honolulu, HI (21 miles from Waianae, HI)
- 19 days ago
At least 2 years of experience in service desk or help desk support with basic troubleshooting skills in hardware, software, and network topologies....
Secret Deployed Support Specialist
- Camp H M Smith, HI (16 miles from Waianae, HI)
- 22 days ago
- Camp H M Smith, HI (16 miles from Waianae, HI)
- 22 days ago
Must possess an Original Equipment Manufacturer (OEM) network support certification and an Operating System (OS)/Application Certification (i. e. Microsoft/Cisco)....
- Honolulu, HI (21 miles from Waianae, HI)
- 23 days ago
- Honolulu, HI (21 miles from Waianae, HI)
- 23 days ago
TEKsystems is seeking for a motivated Jr. Systems Administrator eager to grow with a dynamic and supportive team. Key Skills Needed: Windows Server (monitor and manage) Active Directory & Group...
Cyber Systems Support Specialist
- Wahiawa, HI (8 miles from Waianae, HI)
- 24 days ago
- Wahiawa, HI (8 miles from Waianae, HI)
- 24 days ago
Company Overview By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for...
EMR Application Support Analyst Full Time A Professional Waianae, HI, US 2 days ago Requisition ID: 3356 Salary Range: $65,000.00 To $75,000.00 Annually POSITION SUMMARY: The EMR Application...
- Honolulu, HI (21 miles from Waianae, HI)
- 60+ days ago
- Honolulu, HI (21 miles from Waianae, HI)
- 60+ days ago
IT Customer Support Analyst Individual Contributor Bonus Eligible Honolulu, HI, US 2 days ago Requisition ID: 2930 Salary Range: $21.00 To $36.00 Hourly Primary Purpose of Job Provides technical...
- Honolulu, HI (21 miles from Waianae, HI)
- 90+ days ago
- Honolulu, HI (21 miles from Waianae, HI)
- 90+ days ago
Proficient in setup and user of Microsoft Office and Windows operating system. Must be able to work nights and weekends as needed....
Administrative & Fiscal Support Specialist (0096538)
- Honolulu, HI (21 miles from Waianae, HI)
- 90+ days ago
- Honolulu, HI (21 miles from Waianae, HI)
- 90+ days ago
Title: Administrative & Fiscal Support Specialist Position Number: 0096538 Hiring Unit: College of Social Sciences - Dean's Office Location: Manoa Date Posted: March 19, 2025 Closing Date: April...
Academic Support Specialist (Casual Hire)
- Honolulu, HI (21 miles from Waianae, HI)
- 90+ days ago
- Honolulu, HI (21 miles from Waianae, HI)
- 90+ days ago
University of Hawaii, Kapiolani Community College, Health Sciences is seeking applications for the Academic Support Specialist. Please see the information about the position, the duties and...
Demographic Data for Waianae, HI
Moving to Waianae, HI? Find some basic demographic data about Waianae, HI below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Waianae, HI
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Waianae, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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