Help Desk Analyst Jobs in Hawaii
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Knowledge of Windows desktop operating systems, applications, networking, computer desktop hardware, and local/network printing. Strong communication (verbal, written, interpersonal) skills....
In PersonIT Support & Operations Consultant V, Network/Telephony
- Kaiser Permanente
- Honolulu, HI
- 4 days ago
- Honolulu, HI
- 4 days ago
Job Summary: This role is responsible for supporting, maintaining, and optimizing data, reporting, and analytics capabilities across enterprise contact center platforms, including NICE CXone and...
In PersonTEKsystems currently has an opening for a Communications Network Engineer, Mid level position. Use your extensive knowledge of network communications, architecture, security controls and...
In Person ContractPreferred Qualifications Comprehensive knowledge of operating systems (e.g., Windows, Linux) and applications (e.g., Exchange, SQL Server, TEAMS, WSUS)....
In Person2005 PC Support/Help Desk SKILLBRIDGE INTERNSHIP OPPORTUNITY
- ClearanceJobs.com | All Points Logistics LLC
- Hickam AFB, HI
- 12 days ago
- Hickam AFB, HI
- 12 days ago
2005 PC Support/Help Desk *SKILLBRIDGE INTERNSHIP OPPORTUNITY* *THIS OPPORTUNITY IS FOR TRANSITIONING ACTIVE-DUTY SERVICE MEMBERS ONLY* *US CITIZENSHIP REQUIRED* *ACTIVE DoD SECRET CLEARANCE...
Remote InternshipTEKsystems is seeking a Desktop Support Technician to support a large healthcare client in Lihue, Kauai. This role will be focused on a PC Lifecycle Replacement project, assisting with the...
In Person ContractIT Help Desk Support Technician (Temporary)
- Remedy Staffing
- Honolulu, HI
- 13 days ago
- Honolulu, HI
- 13 days ago
IT Help Desk Support Technician (Temporary) Location: Honolulu (In-state candidates only) Schedule: Mon-Fri, 7:45 am - 4:30 pm Pay: $26-32 per hour, depending on experience Benefits: Weekly pay Medical...
In Person Temporary2008 PC Support/Help Desk SKILLBRIDGE INTERNSHIP OPPORTUNITY
- All Points Logistics LLC
- Hickam AFB, HI
- 14 days ago
- Hickam AFB, HI
- 14 days ago
Job Requirements McConnell AFB, KS Secret Polygraph Unspecified Career Level not specified Salary not specified Join Premium to unlock estimated salaries Job Description *THIS OPPORTUNITY IS FOR...
Remote Internship- Booz Allen Hamilton
- Pearl Harbor, HI
- 17 days ago
- Pearl Harbor, HI
- 17 days ago
Job Requirements ford island, HI Secret Polygraph Unspecified Career Level not specified $55,200 - $126,000 Job Description Job Number: R0240150 Virtual Desktop Engineer The Opportunity :...
In Person Part Time- Booz Allen Hamilton
- Pearl Harbor, HI
- 17 days ago
- Pearl Harbor, HI
- 17 days ago
Job Requirements ford island, HI Secret Polygraph Unspecified Career Level not specified $77,600 - $176,000 Job Description Job Number: R0240151 Helpdesk Engineer, Senior The Opportunity: As a...
In Person Part Time- 631 Booz Allen Hamilton_United States
- Honolulu, HI
- 18 days ago
- Honolulu, HI
- 18 days ago
Virtual Desktop Engineer The Opportunity: Architect, deploy, and operate complex delivery environments across various DoW clients in the Indo-Pacific. Create and employ new VDI architectures to...
In Person Part Time- 631 Booz Allen Hamilton_United States
- Honolulu, HI
- 18 days ago
- Honolulu, HI
- 18 days ago
Helpdesk Engineer The Opportunity: As an ITSM delivery administrator on our team, you'll be integral to architecting, deploying, and operating complex delivery environments across various DoW...
In Person Part Time- 631 Booz Allen Hamilton_United States
- Honolulu, HI
- 18 days ago
- Honolulu, HI
- 18 days ago
Helpdesk Engineer, Senior The Opportunity: As a senior ITSM delivery lead and help desk administrator on our team, you'll be integral to architecting, deploying, and operating complex delivery...
In Person Part TimeHelpdesk Engineer The Opportunity: As an ITSM delivery administrator on our team,you'll be integral to architecting, deploying, and operating complex delivery environments across various DoW...
In Person Part TimeJob Number: R0240151 Helpdesk Engineer, Senior The Opportunity: As a senior ITSM delivery lead and help desk administrator on our team, you'll be integral to a rchitect ing, deploy ing, and...
In Person Part TimeDemographic Data for Hawaii
Moving to Hawaii? Find some basic demographic data about Hawaii below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Hawaii
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Hawaii offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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