Help Desk Analyst Jobs in Hawaii
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
The Network Support Engineer II position is responsible for ensuring the 24/7 availability of internal HT corporate networks. This position is responsible for design, implementation, and support...
Remote WorkSupport Microsoft and Apple operating systems for the end users and executives....
Help Desk Support Service Specialist - Intermediate - TS/SCI required Clearance Level Top Secret/SCI Category SCA Location Pearl Harbor, Hawaii (Onsite Workplace) Key Skills For Success Help Desk Support...
IT Support Technician Job Poster : Jobs Skills:Support | Location: Honolulu, Hawaii, United States Of America Views:8 IT Support Technician with solid experience in Microsoft Windows environments,...
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
SITEC - Help Desk Specialist (JNY) Camp H.M. Smith, HI
- Camp H M Smith, HI
- 12 days ago
- Camp H M Smith, HI
- 12 days ago
Specialized experience includes the management of helpdesks in a multi-user environment, a comprehensive understanding of PC operating systems, an in-depth knowledge of network and electronic mail operations...
Proficient in setup and user of Microsoft Office and Windows operating system. Must be able to work nights and weekends as needed....
SMX is seeking a knowledgeable and motivated IT Support Generalist to join our Enterprise IT team onsite at our Kapolei, Hawaii location. This position plays a crucial role in supporting local...
Must possess an Original Equipment Manufacturer (OEM) network support certification and an Operating System (OS)/Application Certification (i. e. Microsoft/Cisco)....
Help Desk Support Specialist/IT Certified Professional (Peal Har NEW
- Pearl Harbor, HI
- 16 days ago
- Pearl Harbor, HI
- 16 days ago
Handles problem that the first-tier of help desk support is unable to resolve....
Develops and conducts various training and instruction for system users on operating systems and other applications; assists users in maximizing use of networks and computing systems....
Help Desk Support Service Specialist - Intermediate - TS/SCI req NEW
- Pearl Harbor, HI
- 19 days ago
- Pearl Harbor, HI
- 19 days ago
Help Desk Support Service Specialist - Intermediate - TS/SCI required Transform technology into opportunity as a Help Desk Support Service Specialist - Intermediate with GDIT....
Demographic Data for Hawaii
Moving to Hawaii? Find some basic demographic data about Hawaii below.
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Salary for Help Desk Analyst Jobs in Hawaii
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Hawaii offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- DNS
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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