Help Desk Analyst Jobs in Pearl City, HI
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- ALTRES Technical
- Honolulu, HI (8 miles from Pearl City, HI)
- 2 days ago
- Honolulu, HI (8 miles from Pearl City, HI)
- 2 days ago
Knowledge of Windows desktop operating systems, applications, networking, computer desktop hardware, and local/network printing. Strong communication (verbal, written, interpersonal) skills....
In PersonIT Support & Operations Consultant V, Network/Telephony
- Kaiser Permanente
- Honolulu, HI (8 miles from Pearl City, HI)
- 4 days ago
- Honolulu, HI (8 miles from Pearl City, HI)
- 4 days ago
Job Summary: This role is responsible for supporting, maintaining, and optimizing data, reporting, and analytics capabilities across enterprise contact center platforms, including NICE CXone and...
In PersonDeployed Support Specialist Mid
- TEKsystems
- Honolulu, HI (8 miles from Pearl City, HI)
- 5 days ago
- Honolulu, HI (8 miles from Pearl City, HI)
- 5 days ago
TEKsystems currently has an opening for a Communications Network Engineer, Mid level position. Use your extensive knowledge of network communications, architecture, security controls and...
In Person ContractEnterprise Service Desk Specialist
- SOSi
- Camp Smith, HI (2 miles from Pearl City, HI)
- 6 days ago
- Camp Smith, HI (2 miles from Pearl City, HI)
- 6 days ago
systems (e.g., Windows, Linux) and applications (e.g., Exchange, SQL Server, TEAMS, WSUS).Relevant IT Certification (e.g., Cisco, Citrix, Dell, HP, ITIL, Microsoft, Nutanix, Palo Alto, VMware).Additional...
In Person2005 PC Support/Help Desk SKILLBRIDGE INTERNSHIP OPPORTUNITY
- ClearanceJobs.com | All Points Logistics LLC
- Hickam AFB, HI (5 miles from Pearl City, HI)
- 12 days ago
- Hickam AFB, HI (5 miles from Pearl City, HI)
- 12 days ago
2005 PC Support/Help Desk *SKILLBRIDGE INTERNSHIP OPPORTUNITY* *THIS OPPORTUNITY IS FOR TRANSITIONING ACTIVE-DUTY SERVICE MEMBERS ONLY* *US CITIZENSHIP REQUIRED* *ACTIVE DoD SECRET CLEARANCE...
Remote InternshipDesktop Support Technician - Kauai
- TEKsystems
- Honolulu, HI (8 miles from Pearl City, HI)
- 13 days ago
- Honolulu, HI (8 miles from Pearl City, HI)
- 13 days ago
TEKsystems is seeking a Desktop Support Technician to support a large healthcare client in Lihue, Kauai. This role will be focused on a PC Lifecycle Replacement project, assisting with the...
In Person ContractIT Help Desk Support Technician (Temporary)
- Remedy Staffing
- Honolulu, HI (8 miles from Pearl City, HI)
- 13 days ago
- Honolulu, HI (8 miles from Pearl City, HI)
- 13 days ago
IT Help Desk Support Technician (Temporary) Location: Honolulu (In-state candidates only) Schedule: Mon-Fri, 7:45 am - 4:30 pm Pay: $26-32 per hour, depending on experience Benefits: Weekly pay Medical...
In Person Temporary2008 PC Support/Help Desk SKILLBRIDGE INTERNSHIP OPPORTUNITY
- All Points Logistics LLC
- Hickam AFB, HI (5 miles from Pearl City, HI)
- 14 days ago
- Hickam AFB, HI (5 miles from Pearl City, HI)
- 14 days ago
Job Requirements McConnell AFB, KS Secret Polygraph Unspecified Career Level not specified Salary not specified Join Premium to unlock estimated salaries Job Description *THIS OPPORTUNITY IS FOR...
Remote Internship- Booz Allen Hamilton
- Pearl Harbor, HI (4 miles from Pearl City, HI)
- 17 days ago
- Pearl Harbor, HI (4 miles from Pearl City, HI)
- 17 days ago
Job Requirements ford island, HI Secret Polygraph Unspecified Career Level not specified $55,200 - $126,000 Job Description Job Number: R0240150 Virtual Desktop Engineer The Opportunity :...
In Person Part Time- Booz Allen Hamilton
- Pearl Harbor, HI (4 miles from Pearl City, HI)
- 17 days ago
- Pearl Harbor, HI (4 miles from Pearl City, HI)
- 17 days ago
Job Requirements ford island, HI Secret Polygraph Unspecified Career Level not specified $77,600 - $176,000 Job Description Job Number: R0240151 Helpdesk Engineer, Senior The Opportunity: As a...
In Person Part Time- 631 Booz Allen Hamilton_United States
- Honolulu, HI (8 miles from Pearl City, HI)
- 18 days ago
- Honolulu, HI (8 miles from Pearl City, HI)
- 18 days ago
Virtual Desktop Engineer The Opportunity: Architect, deploy, and operate complex delivery environments across various DoW clients in the Indo-Pacific. Create and employ new VDI architectures to...
In Person Part Time- 631 Booz Allen Hamilton_United States
- Honolulu, HI (8 miles from Pearl City, HI)
- 18 days ago
- Honolulu, HI (8 miles from Pearl City, HI)
- 18 days ago
Helpdesk Engineer The Opportunity: As an ITSM delivery administrator on our team, you'll be integral to architecting, deploying, and operating complex delivery environments across various DoW...
In Person Part Time- 631 Booz Allen Hamilton_United States
- Honolulu, HI (8 miles from Pearl City, HI)
- 18 days ago
- Honolulu, HI (8 miles from Pearl City, HI)
- 18 days ago
Helpdesk Engineer, Senior The Opportunity: As a senior ITSM delivery lead and help desk administrator on our team, you'll be integral to architecting, deploying, and operating complex delivery...
In Person Part Time- Booz Allen Hamilton
- Honolulu, HI (4 miles from Pearl City, HI)
- 19 days ago
- Honolulu, HI (4 miles from Pearl City, HI)
- 19 days ago
Job Number: R0240151 Helpdesk Engineer, Senior The Opportunity: As a senior ITSM delivery lead and help desk administrator on our team, you'll be integral to a rchitect ing, deploy ing, and...
In Person Part Time- Booz Allen Hamilton
- Honolulu, HI (4 miles from Pearl City, HI)
- 20 days ago
- Honolulu, HI (4 miles from Pearl City, HI)
- 20 days ago
Job Number: R0240153 Helpdesk Engineer The Opportunity: As a n ITSM delivery administrator on our team, you'll be integral to a rchitect ing, deploy ing, and operating complex delivery...
In Person Part TimeDemographic Data for Pearl City, HI
Moving to Pearl City, HI? Find some basic demographic data about Pearl City, HI below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Pearl City, HI
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Pearl City, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- Citrix
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Analyst Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »