Help Desk Analyst Jobs in Fort Shafter, HI
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
JMSC-IP System Support Specialist/WARSIM Tech - SECRET clearance required
- Schofield, HI (16 miles from Fort Shafter, HI)
- 10 hours ago
- Schofield, HI (16 miles from Fort Shafter, HI)
- 10 hours ago
Manages the functionality and efficiency of a group of computers running on one or more operating systems. Maintains the integrity and security of servers and systems....
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 3 days ago
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 3 days ago
Support Microsoft and Apple operating systems for the end users and executives....
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 6 days ago
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 6 days ago
IT Support Technician Job Poster : Jobs Skills:Support | Location: Honolulu, Hawaii, United States Of America Views:8 IT Support Technician with solid experience in Microsoft Windows environments,...
Help Desk Analyst - Tier 1 (Swing)
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 6 days ago
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 6 days ago
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 6 days ago
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 6 days ago
As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the efficiency of multiple SAP ERP systems...
Advanced Technical Support Specialist
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 10 days ago
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 10 days ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Senior Endpoint and Virtual Desktop Engineer
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 10 days ago
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 10 days ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
SITEC - Help Desk Specialist (JNY) Camp H.M. Smith, HI
- Camp H M Smith, HI (3 miles from Fort Shafter, HI)
- 13 days ago
- Camp H M Smith, HI (3 miles from Fort Shafter, HI)
- 13 days ago
Specialized experience includes the management of helpdesks in a multi-user environment, a comprehensive understanding of PC operating systems, an in-depth knowledge of network and electronic mail operations...
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 13 days ago
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 13 days ago
Proficient in setup and user of Microsoft Office and Windows operating system. Must be able to work nights and weekends as needed....
- Kapolei, HI (12 miles from Fort Shafter, HI)
- 13 days ago
- Kapolei, HI (12 miles from Fort Shafter, HI)
- 13 days ago
SMX is seeking a knowledgeable and motivated IT Support Generalist to join our Enterprise IT team onsite at our Kapolei, Hawaii location. This position plays a crucial role in supporting local...
Secret Deployed Support Specialist
- Camp H M Smith, HI (3 miles from Fort Shafter, HI)
- 13 days ago
- Camp H M Smith, HI (3 miles from Fort Shafter, HI)
- 13 days ago
Must possess an Original Equipment Manufacturer (OEM) network support certification and an Operating System (OS)/Application Certification (i. e. Microsoft/Cisco)....
Help Desk Support Specialist/IT Certified Professional (Peal Har NEW
- Pearl Harbor, HI (4 miles from Fort Shafter, HI)
- 17 days ago
- Pearl Harbor, HI (4 miles from Fort Shafter, HI)
- 17 days ago
Handles problem that the first-tier of help desk support is unable to resolve....
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 17 days ago
- Honolulu, HI (2 miles from Fort Shafter, HI)
- 17 days ago
Develops and conducts various training and instruction for system users on operating systems and other applications; assists users in maximizing use of networks and computing systems....
Help Desk Support Service Specialist - Intermediate - TS/SCI req NEW
- Pearl Harbor, HI (4 miles from Fort Shafter, HI)
- 20 days ago
- Pearl Harbor, HI (4 miles from Fort Shafter, HI)
- 20 days ago
Help Desk Support Service Specialist - Intermediate - TS/SCI required Transform technology into opportunity as a Help Desk Support Service Specialist - Intermediate with GDIT....
Description Abacus Solutions Group: We're built on our shared core values! We are difference-makers, passionate about serving, we work hard with integrity and do the right thing. Difference makers...
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Fort Shafter, HI
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Fort Shafter, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Hardware Support
- LAN
- Technical Troubleshooting
- Software Installation
- Operating Systems
- VPN
- DHCP
- Application Support
- IT Service Management
- Remote Support
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Incident Management
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Computer Hardware Repair
- Resolution
- Installation
- Customer Support
- Microsoft Active Directory
- Problem Resolution
- General Repair
- Information Technology
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Inventory Management
- Problem Solving
- Microsoft Office
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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