Help Desk Analyst Jobs in Camp H M Smith, HI

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-11 of 11 Jobs

IT/Tech Support Specialist

Honolulu, HI (6 miles from Camp H M Smith, HI)
9 days ago

Honolulu, HI (6 miles from Camp H M Smith, HI)
9 days ago

At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a...

Service Desk Technician - IT

Honolulu, HI (6 miles from Camp H M Smith, HI)
11 days ago

Honolulu, HI (6 miles from Camp H M Smith, HI)
11 days ago

Hawai'i Pacific Health is a nonprofit health care system formed in 2001 with the merger of three longtime Hawai'i health systems. It is the state's largest health care provider, committed to...

Help Desk Technician TS/SCI Required

Honolulu, HI (6 miles from Camp H M Smith, HI)
19 days ago

Honolulu, HI (6 miles from Camp H M Smith, HI)
19 days ago

At least 2 years of experience in service desk or help desk support with basic troubleshooting skills in hardware, software, and network topologies....

Secret Deployed Support Specialist

Camp H M Smith, HI
22 days ago

Camp H M Smith, HI
22 days ago

Must possess an Original Equipment Manufacturer (OEM) network support certification and an Operating System (OS)/Application Certification (i. e. Microsoft/Cisco)....

IT Operations Analyst

Honolulu, HI (6 miles from Camp H M Smith, HI)
24 days ago

Honolulu, HI (6 miles from Camp H M Smith, HI)
24 days ago

TEKsystems is seeking for a motivated Jr. Systems Administrator eager to grow with a dynamic and supportive team. Key Skills Needed: Windows Server (monitor and manage) Active Directory & Group...

Cyber Systems Support Specialist

Wahiawa, HI (11 miles from Camp H M Smith, HI)
24 days ago

Wahiawa, HI (11 miles from Camp H M Smith, HI)
24 days ago

Company Overview By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for...

EMR Application Support Analyst

Waianae, HI (16 miles from Camp H M Smith, HI)
25 days ago

Waianae, HI (16 miles from Camp H M Smith, HI)
25 days ago

EMR Application Support Analyst Full Time A Professional Waianae, HI, US 2 days ago Requisition ID: 3356 Salary Range: $65,000.00 To $75,000.00 Annually POSITION SUMMARY: The EMR Application...

IT Customer Support Analyst

Honolulu, HI (6 miles from Camp H M Smith, HI)
60+ days ago

Honolulu, HI (6 miles from Camp H M Smith, HI)
60+ days ago

IT Customer Support Analyst Individual Contributor Bonus Eligible Honolulu, HI, US 2 days ago Requisition ID: 2930 Salary Range: $21.00 To $36.00 Hourly Primary Purpose of Job Provides technical...

Help Desk Technician I

Honolulu, HI (6 miles from Camp H M Smith, HI)
90+ days ago

Honolulu, HI (6 miles from Camp H M Smith, HI)
90+ days ago

Proficient in setup and user of Microsoft Office and Windows operating system. Must be able to work nights and weekends as needed....

Administrative & Fiscal Support Specialist (0096538)

Honolulu, HI (6 miles from Camp H M Smith, HI)
90+ days ago

Honolulu, HI (6 miles from Camp H M Smith, HI)
90+ days ago

Title: Administrative & Fiscal Support Specialist Position Number: 0096538 Hiring Unit: College of Social Sciences - Dean's Office Location: Manoa Date Posted: March 19, 2025 Closing Date: April...

Academic Support Specialist (Casual Hire)

Honolulu, HI (6 miles from Camp H M Smith, HI)
90+ days ago

Honolulu, HI (6 miles from Camp H M Smith, HI)
90+ days ago

University of Hawaii, Kapiolani Community College, Health Sciences is seeking applications for the Academic Support Specialist. Please see the information about the position, the duties and...

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Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Help Desk Analyst

A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...

Help Desk Essentials

This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...

Help Desk - Manager

To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

Users interested in this job title also searched for the following job title

Help Desk Technician

Salary for Help Desk Analyst Jobs in Camp H M Smith, HI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in Camp H M Smith, HI offer the following education background

Bachelor's Degree

43.8%

Master's Degree

23.0%

Associate's Degree

14.4%

Vocational Degree or Certification

9.7%

High School or GED

6.3%

Doctorate Degree

1.6%

Some College

0.9%

Some High School

0.3%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Camp H M Smith, HI

2-4 years

36.5%

Less than 1 year

25.1%

1-2 years

23.2%

4-6 years

10.7%

None

3.2%

6-8 years

0.8%

10+ years

0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Analyst position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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