Help Desk Analyst Jobs in Social Circle, GA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Conyers, GA (18 miles from Social Circle, GA)
- 13 hours ago
- Conyers, GA (18 miles from Social Circle, GA)
- 13 hours ago
Need a Helpdesk consultant with Bilingual (Spanish and English) Bilingual - Spanish/English Role : Helpdesk location : Conyers, GA 30013 (Hybrid role) Duration : 12+ Months MUST be Bilingual,...
systems....
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Customer Svc Rep 2 - Help Desk
- Conyers, GA (18 miles from Social Circle, GA)
- 6 days ago
- Conyers, GA (18 miles from Social Circle, GA)
- 6 days ago
Customer Service Rep 2 Duties and Responsibilities: Responsibilities under general supervision, the Customer Service Rep II receives inquiries, primarily by phone, to resolve complicated issues...
IT Infrastructure & Support Specialist- Covington, GA
- Covington, GA (10 miles from Social Circle, GA)
- 15 days ago
- Covington, GA (10 miles from Social Circle, GA)
- 15 days ago
Why General Mills? Imagine a career where your technical expertise directly impacts the smooth operation of a leading global food company. At General Mills in Covington, GA, you'll be more than...
- Bogart, GA (20 miles from Social Circle, GA)
- 19 days ago
- Bogart, GA (20 miles from Social Circle, GA)
- 19 days ago
| burton+BURTON | Technical Support Specialist | Full-Time | On-Site | Department: Information Services | Location: near Athens, GA Join the Team at burton+BURTON We are the world's largest...
Desktop Support Technician, Operations Services/Information Services
- McDonough, GA (23 miles from Social Circle, GA)
- 22 days ago
- McDonough, GA (23 miles from Social Circle, GA)
- 22 days ago
Ability to install, configure, maintain, and troubleshoot Windows, Chrome, and IOS operating systems. Ability to install and troubleshoot administrative and instructional software is preferred....
Senior Field Support Specialist
- Conyers, GA (18 miles from Social Circle, GA)
- 26 days ago
- Conyers, GA (18 miles from Social Circle, GA)
- 26 days ago
Our Story : Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and l eading our industry by...
Senior Desktop Support Technician - OT & Cybersecurity Seeking a skilled desktop support professional with strong experience in shopfloor IT/OT environments and cybersecurity. This role supports...
Senior Field Support Specialist
- Conyers, GA (15 miles from Social Circle, GA)
- 90+ days ago
- Conyers, GA (15 miles from Social Circle, GA)
- 90+ days ago
Our Story : Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and l eading our industry by...
Demographic Data for Social Circle, GA
Moving to Social Circle, GA? Find some basic demographic data about Social Circle, GA below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Social Circle, GA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Social Circle, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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