Help Desk Analyst Jobs in Georgia
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Description NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of...
- Advanced Technology Services
- Augusta, GA
- 14 days ago
- Advanced Technology Services
- Augusta, GA
- 14 days ago
Principal Duties/Responsibilities: Repairs entry-level equipment at component level. Works to improve technical skills through on-the-job technical training, technical projects and assignments....
Post Help Desk Support Specialist - Any Office Location Job Category: Other Requisition Number: HELPD002023 Posting Details Posted: March 19, 2025 Full-Time Remote Locations Showing 1 location Atlanta...
Location: Athens, GA Description: Our client is currently seeking Desktop support The Customer Service Engineer - is an intermediate position that performs tasks related to repairing various...
Pegasystems Principal Technical Support Engineer in Atlanta , Georgia Principal Technical Support Engineer Job Category: Information Technology Location: US - Georgia - Remote | US - Maine -...
You will also maintain user accounts, complete new computer set ups and install/configure/maintain different hardware (PC, tablet, phone, printer, etc) and software/operating systems....
Bilingual Robot Support Specialist, Tier 1 Bilingual Robot Support Specialist, Tier 1 Who is Turf Tank? Turf Tank has revolutionized the line-marking industry with the world's first autonomous...
Robot Support Specialist, Tier 1 Robot Support Specialist, Tier 1 Who is Turf Tank? Turf Tank has revolutionized the line-marking industry with the world's first autonomous line-marking robot for...
Teleradiology Help Desk Representative - Part Time - Hybrid
- Atlanta, GA
- 10 hours ago
- Atlanta, GA
- 10 hours ago
Experity is the leading software and services company for on-demand healthcare in the U.S. We provide software solutions that remove complexities and simplify operations for 5700+ urgent care...
Remote WorkApply Now KMP CORP is looking for a skilled and customer-focused Help Desk Analyst to join our IT support team....
Manage all aspects of Help Desk support services, including but not limited to ensuring the following actions are completed: Fielding incoming help requests from end users via both telephone and e-mail...
Hands-on experience with Windows, macOS, and Linux operating systems. Familiarity with networking concepts (TCP/IP, VPNs, DNS, DHCP) and hardware troubleshooting....
The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the...
We bring you tomorrow's opportunity, today Volt is immediately hiring for a Product Support Specialist in Menomonee Falls, WI?. As a Product Support Specialist you will: Drive positive consumer...
Strong knowledge of computer hardware (PC, Mac, Chromebook), network infrastructure, operating systems, application software, and information security best practices....
Demographic Data for Georgia
Moving to Georgia? Find some basic demographic data about Georgia below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Georgia
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- BMC Remedy
- IT Service Management
- Remote Support
- Application Support
- Windows 10
- DNS
- TCP/IP
- Windows OS
- Windows 7
- MacOS
- Mobile Device Management
- Incident Management
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Linux
- Mac Skills
- Customer Support
- Microsoft Active Directory
- Resolution
- Information Technology
- Installation
- Problem Resolution
- General Repair
- Engineering
- Microsoft Office 365
- Technical Support
- Networking
- Affirmative Action
- Microsoft Windows
- Troubleshooting
- Implementation
- Military Background
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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