Help Desk Analyst Jobs in Georgia
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Need a Helpdesk consultant with Bilingual (Spanish and English) Bilingual - Spanish/English Role : Helpdesk location : Conyers, GA 30013 (Hybrid role) Duration : 12+ Months MUST be Bilingual,...
Full/Time Rotating Help Desk Technician (Chattanooga, TN)
- Atlanta, GA
- 9 hours ago
- Atlanta, GA
- 9 hours ago
Tasks Role - 100% onsite in Chattanooga, TN Operative responsibility in incident, problem, and configuration management in support of our client's Production environment. To support the IT...
At Automated Logic (ALC), we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their...
Remote WorkADP is hiring a GlobalView(GV) Technical Support Consultant. In this position you will be responsible for ensuring the Payroll Specialists are applying consistent methodologies and meeting...
Job TitleIT Support & Services Analyst Job DescriptionIn support of Sage's vision, the IT function has moved to a single global operating model. Sage has also moved to a hybrid working model that...
development and/or printer maintenance services to restore service and/or identify and correct core problem Assist in developing and documenting improvements to current processes, creating/updating...
FIS Product Support Specialist II- Accounting Systems
- Atlanta, GA
- 15 hours ago
- Atlanta, GA
- 15 hours ago
Meridian Cooperative is looking for an FIS Product Support Specialist II to join our Accounting Product Support Team. If you're passionate about problem-solving, love supporting customers, and...
systems....
patterns and their application Fluency in developing and understanding sequence diagrams, class models, etc....
systems....
desk support for end users experience 1 year of experience computer systems, internet security, and data privacy experience Proven ability to deliver great customer service experience with strong interpersonal...
For more information on this position, go to the pdf file here descriptions/Technology Support Specialist fy26.docx
Position Title: Technical Support Specialist Location: Peachtree Corners, GA, Harleysville, PA, Elk Grove Village, IL Are you looking for a company that empowers talent? Here at Siemens, we take...
Job Type Full-time Description Soleo Health is seeking a Full time, IT Service Desk Technician to support our core business needs in the Norcross, GA and surrounding area. Join us in Simplifying...
- Atlanta, GA
- 2 days ago
- Atlanta, GA
- 2 days ago
Atlanta, Georgia position opening - we are open to relocating a candidate to this area. Candidates must have investment trading experience. What we are looking for The Post-Production Technical...
Demographic Data for Georgia
Moving to Georgia? Find some basic demographic data about Georgia below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Georgia
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- General Repair
- Information Technology
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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