Help Desk Analyst Jobs in Peachtree Corners, GA

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 138 Jobs

Help Desk Analyst 1 with call Center Exp-Hybrid@Conyers, GA

  • Conyers, GA (18 miles from Peachtree Corners, GA)
  • 13 hours ago
  • Conyers, GA (18 miles from Peachtree Corners, GA)
  • 13 hours ago

Help Desk Analyst 1 with call Center Exp-Hybrid@Conyers, GA Role: Help Desk Analyst 1 with call Center EXP Location: 2206 East View Parkway Conyers, GA 30013 Hybrid Long term contract Share the resumes...

Bilingual Helpdesk Support (Spanish)

  • Conyers, GA (18 miles from Peachtree Corners, GA)
  • 13 hours ago
  • Conyers, GA (18 miles from Peachtree Corners, GA)
  • 13 hours ago

Bilingual Helpdesk Support (Spanish) Job Title: Bilingual Help Desk Analyst 1 Location: 2206 East View Parkway, Conyers, GA 30013 LOCAL CANDIDATES *MUST be Bilingual, Spanish* *MUST have Call Center...

Help Desk (Must have Spanish)

  • Atlanta, GA (16 miles from Peachtree Corners, GA)
  • 13 hours ago
  • Atlanta, GA (16 miles from Peachtree Corners, GA)
  • 13 hours ago

Help Desk (Must have Spanish) Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to...

Help Desk Analyst

  • Conyers, GA (18 miles from Peachtree Corners, GA)
  • 13 hours ago
  • Conyers, GA (18 miles from Peachtree Corners, GA)
  • 13 hours ago

Help Desk Analyst Role: Help Desk Analyst 1 Location: 2206 East View Parkway Conyers, GA 30013 Agency Interview Type: Either Web Cam or In Person Duration; Long Term Contract Short Description: Under...

Senior Technical Support Engineer

  • Alpharetta, GA (14 miles from Peachtree Corners, GA)
  • 14 hours ago
  • Alpharetta, GA (14 miles from Peachtree Corners, GA)
  • 14 hours ago

Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...

CO OIT Desktop Support Technician Remote Denver, CO

  • Atlanta, GA (16 miles from Peachtree Corners, GA)
  • 1 day ago
  • Atlanta, GA (16 miles from Peachtree Corners, GA)
  • 1 day ago

systems....

Remote Work

Service Desk Agent I

  • Suwanee, GA (10 miles from Peachtree Corners, GA)
  • 1 day ago
  • Suwanee, GA (10 miles from Peachtree Corners, GA)
  • 1 day ago

Technical Skills * Basic understanding of Windows and macOS operating systems. * Familiarity with Microsoft Office 365 applications. * Knowledge of basic networking concepts (Wi-Fi, VPN, IP addresses...

Call Center Help Desk Support - Onsite Interview

  • Lithonia, GA (13 miles from Peachtree Corners, GA)
  • 1 day ago
  • Lithonia, GA (13 miles from Peachtree Corners, GA)
  • 1 day ago

Call Center Help Desk Support - Onsite Interview Requirements: 2 or more years providing Help Desk support for Outlook, MS Office, Windows 7/10....

Helpdesk Engineer

  • Atlanta, GA (16 miles from Peachtree Corners, GA)
  • 1 day ago
  • Atlanta, GA (16 miles from Peachtree Corners, GA)
  • 1 day ago

Helpdesk Engineer Must be able to do ONSITE Face-to-Face interview. Requirements: 7 or more years of experience in providing IT technical support. Proficiency in Windows 10, MS Office 365, and...

IT Support Technician

  • Atlanta, GA (16 miles from Peachtree Corners, GA)
  • 1 day ago
  • Atlanta, GA (16 miles from Peachtree Corners, GA)
  • 1 day ago

systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...

Application Support Analyst II

  • Marietta, GA (20 miles from Peachtree Corners, GA)
  • 2 days ago
  • Marietta, GA (20 miles from Peachtree Corners, GA)
  • 2 days ago

The purpose of this classification is to provide application and desktop support for the Cobb County Department of Transportation. Distinguishing Characteristics This classification is...

Technical Support Representative

  • Atlanta, GA (16 miles from Peachtree Corners, GA)
  • 2 days ago
  • Atlanta, GA (16 miles from Peachtree Corners, GA)
  • 2 days ago

The Team & Role We are looking for a Technical Support Representative to join our growing team in North America. You will work directly with hospitality operators across the globe to troubleshoot...

Hybrid- Associate Technical Support Analyst

  • Atlanta, GA (16 miles from Peachtree Corners, GA)
  • 2 days ago
  • Atlanta, GA (16 miles from Peachtree Corners, GA)
  • 2 days ago

Overview of Position Are you someone who loves breaking down technical problems into solvable components? Do you have top-notch customer service and collaboration skills? Are you interested in...

Epic Cupid-Radiant Support Specialist

  • Atlanta, GA (16 miles from Peachtree Corners, GA)
  • 2 days ago
  • Atlanta, GA (16 miles from Peachtree Corners, GA)
  • 2 days ago

Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...

Spanish Help Desk Analyst- Need only Local to Georgia

  • Conyers, GA (18 miles from Peachtree Corners, GA)
  • 3 days ago
  • Conyers, GA (18 miles from Peachtree Corners, GA)
  • 3 days ago

Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer...

Demographic Data for Peachtree Corners, GA

Moving to Peachtree Corners, GA? Find some basic demographic data about Peachtree Corners, GA below.

Local
National
10,712,033
252,498

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Analyst Jobs in Peachtree Corners, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in Peachtree Corners, GA offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Peachtree Corners, GA
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Analyst position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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