Help Desk Analyst Jobs in Peachtree City, GA

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-8 of 8 Jobs

Technology Support Specialist FT 062025

  • Griffin, GA (18 miles from Peachtree City, GA)
  • 3 days ago
  • Griffin, GA (18 miles from Peachtree City, GA)
  • 3 days ago

For more information on this position, go to the pdf file here descriptions/Technology Support Specialist FT- 042024.doc

Logistics Program Support Specialist

  • Peachtree City, GA
  • 4 days ago
  • Peachtree City, GA
  • 4 days ago

LOGISTICS PROGRAM SUPPORT SPECIALIST IN PEACHTREE CITY, GA, USA! Date Posted: 06/11/2025 Hiring Organization: Rose International Position Number: 484043 Industry: IT Company Job Title: Logistics...

Desktop Engineer L1

  • Griffin, GA (18 miles from Peachtree City, GA)
  • 6 days ago
  • Griffin, GA (18 miles from Peachtree City, GA)
  • 6 days ago

Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including...

Computer Technician

  • Newnan, GA (16 miles from Peachtree City, GA)
  • 10 days ago
  • Newnan, GA (16 miles from Peachtree City, GA)
  • 10 days ago

Hello! ABBTECH Professional Resources and our partner Dell, are looking for 3 **Computer Technicians** for a project in **Newnan, GA.** If you or someone you know is interested, please apply with...

IT Hardware Technician

  • Fayetteville, GA (8 miles from Peachtree City, GA)
  • 10 days ago
  • Fayetteville, GA (8 miles from Peachtree City, GA)
  • 10 days ago

This opportunity will be working 6 AM- 6 PM 3x days a week, a rotating 36/48 hour work week. Responsibilities Install, configure, and maintain servers, racks, switches, and other hardware. Monitor...

Tac Support Engineer

  • Newnan, GA (16 miles from Peachtree City, GA)
  • 10 days ago
  • Newnan, GA (16 miles from Peachtree City, GA)
  • 10 days ago

Not just a job, but a career Yokogawa, award winner for 'Best Asset Monitoring Technology' and 'Best Digital Twin Technology' at the HP Awards, is a leading provider of industrial automation, test...

Student Technology Support Specialist

  • College Park, GA (18 miles from Peachtree City, GA)
  • 30+ days ago
  • College Park, GA (18 miles from Peachtree City, GA)
  • 30+ days ago

Position Type: Technology Date Posted: 5/9/2025 Location: Technology Closing Date: until filled    Job Title: Student Technology Support Specialist FLSA Status: Exempt Department: OPS...

Network Support Technician - Information Technology

  • Jonesboro, GA (16 miles from Peachtree City, GA)
  • 30+ days ago
  • Jonesboro, GA (16 miles from Peachtree City, GA)
  • 30+ days ago

NETWORK SUPPORT TECHNICIAN IT CLAYTON COUNTY, GEORGIA CLASSIFICATION SPECIFICATION CLASSIFICATION TITLE: NETWORK SUPPORT TECHNICIAN PURPOSE OF CLASSIFICATION The purpose of this classification is...

Demographic Data for Peachtree City, GA

Moving to Peachtree City, GA? Find some basic demographic data about Peachtree City, GA below.

Local
National
39,481
1,494
Medium

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
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Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Help Desk Analyst Jobs in Peachtree City, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in Peachtree City, GA offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Peachtree City, GA
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Analyst position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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