Help Desk Analyst Jobs in Marietta, GA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Atlanta, GA (16 miles from Marietta, GA)
- 6 hours ago
- Atlanta, GA (16 miles from Marietta, GA)
- 6 hours ago
Help Desk (Must have Spanish) Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to...
Senior Technical Support Engineer
- Alpharetta, GA (19 miles from Marietta, GA)
- 7 hours ago
- Alpharetta, GA (19 miles from Marietta, GA)
- 7 hours ago
Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
CO OIT Desktop Support Technician Remote Denver, CO
- Atlanta, GA (16 miles from Marietta, GA)
- 1 day ago
- Atlanta, GA (16 miles from Marietta, GA)
- 1 day ago
systems....
Remote Work- Atlanta, GA (16 miles from Marietta, GA)
- 1 day ago
- Atlanta, GA (16 miles from Marietta, GA)
- 1 day ago
Helpdesk Engineer Must be able to do ONSITE Face-to-Face interview. Requirements: 7 or more years of experience in providing IT technical support. Proficiency in Windows 10, MS Office 365, and...
- Atlanta, GA (16 miles from Marietta, GA)
- 1 day ago
- Atlanta, GA (16 miles from Marietta, GA)
- 1 day ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
The purpose of this classification is to provide application and desktop support for the Cobb County Department of Transportation. Distinguishing Characteristics This classification is...
Technical Support Representative
- Atlanta, GA (16 miles from Marietta, GA)
- 2 days ago
- Atlanta, GA (16 miles from Marietta, GA)
- 2 days ago
The Team & Role We are looking for a Technical Support Representative to join our growing team in North America. You will work directly with hospitality operators across the globe to troubleshoot...
Hybrid- Associate Technical Support Analyst
- Atlanta, GA (16 miles from Marietta, GA)
- 2 days ago
- Atlanta, GA (16 miles from Marietta, GA)
- 2 days ago
Overview of Position Are you someone who loves breaking down technical problems into solvable components? Do you have top-notch customer service and collaboration skills? Are you interested in...
Epic Cupid-Radiant Support Specialist
- Atlanta, GA (16 miles from Marietta, GA)
- 2 days ago
- Atlanta, GA (16 miles from Marietta, GA)
- 2 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Atlanta, GA (16 miles from Marietta, GA)
- 3 days ago
- Atlanta, GA (16 miles from Marietta, GA)
- 3 days ago
Help Desk Analyst Job ID: GA-765622 Onsite/Local Help Desk Analyst (12+) with MS 365, SCCM, AD, ServiceNow, ticketing systems, GPOs, Azure, switches/routers/cabling/VoIP systems, networking, IOS/Android...
Help Desk Support Specialist 1
- Atlanta, GA (16 miles from Marietta, GA)
- 3 days ago
- Atlanta, GA (16 miles from Marietta, GA)
- 3 days ago
Help Desk Support Specialist 1 Job Title: Help Desk Support Specialist 1 Location: Atlanta, GA Duration: 12+ Months Contract Start Date: Immediate Onsite Job Summary: TECHNICAL SUPPORT SPECIALIST JOBDUTIES...
- Atlanta, GA (16 miles from Marietta, GA)
- 3 days ago
- Atlanta, GA (16 miles from Marietta, GA)
- 3 days ago
Providing fault analysis to customers' core operating systems and platforms, providing support, and applying desktop fault resolution for the approved application suite....
- Atlanta, GA (16 miles from Marietta, GA)
- 3 days ago
- Atlanta, GA (16 miles from Marietta, GA)
- 3 days ago
Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform. Job...
- Atlanta, GA (16 miles from Marietta, GA)
- 3 days ago
- Atlanta, GA (16 miles from Marietta, GA)
- 3 days ago
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Working at WPP means being part of a global...
- Atlanta, GA (16 miles from Marietta, GA)
- 3 days ago
- Atlanta, GA (16 miles from Marietta, GA)
- 3 days ago
systems, database technologies, big data, data integration, connectors, and networking....
Demographic Data for Marietta, GA
Moving to Marietta, GA? Find some basic demographic data about Marietta, GA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Marietta, GA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Marietta, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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