Help Desk Analyst Jobs in Duluth, GA
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Help Desk Analyst 1 with call Center Exp-Hybrid@Conyers, GA
- Conyers, GA (20 miles from Duluth, GA)
- 17 hours ago
- Conyers, GA (20 miles from Duluth, GA)
- 17 hours ago
Help Desk Analyst 1 with call Center Exp-Hybrid@Conyers, GA Role: Help Desk Analyst 1 with call Center EXP Location: 2206 East View Parkway Conyers, GA 30013 Hybrid Long term contract Share the resumes...
Bilingual Helpdesk Support (Spanish)
- Conyers, GA (20 miles from Duluth, GA)
- 17 hours ago
- Conyers, GA (20 miles from Duluth, GA)
- 17 hours ago
Bilingual Helpdesk Support (Spanish) Job Title: Bilingual Help Desk Analyst 1 Location: 2206 East View Parkway, Conyers, GA 30013 LOCAL CANDIDATES *MUST be Bilingual, Spanish* *MUST have Call Center...
- Atlanta, GA (21 miles from Duluth, GA)
- 17 hours ago
- Atlanta, GA (21 miles from Duluth, GA)
- 17 hours ago
Help Desk (Must have Spanish) Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to...
- Conyers, GA (20 miles from Duluth, GA)
- 17 hours ago
- Conyers, GA (20 miles from Duluth, GA)
- 17 hours ago
Help Desk Analyst Role: Help Desk Analyst 1 Location: 2206 East View Parkway Conyers, GA 30013 Agency Interview Type: Either Web Cam or In Person Duration; Long Term Contract Short Description: Under...
Senior Technical Support Engineer
- Alpharetta, GA (12 miles from Duluth, GA)
- 19 hours ago
- Alpharetta, GA (12 miles from Duluth, GA)
- 19 hours ago
Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
CO OIT Desktop Support Technician Remote Denver, CO
- Atlanta, GA (21 miles from Duluth, GA)
- 1 day ago
- Atlanta, GA (21 miles from Duluth, GA)
- 1 day ago
systems....
Remote Work- Suwanee, GA (6 miles from Duluth, GA)
- 1 day ago
- Suwanee, GA (6 miles from Duluth, GA)
- 1 day ago
Technical Skills * Basic understanding of Windows and macOS operating systems. * Familiarity with Microsoft Office 365 applications. * Knowledge of basic networking concepts (Wi-Fi, VPN, IP addresses...
Call Center Help Desk Support - Onsite Interview
- Lithonia, GA (16 miles from Duluth, GA)
- 1 day ago
- Lithonia, GA (16 miles from Duluth, GA)
- 1 day ago
Call Center Help Desk Support - Onsite Interview Requirements: 2 or more years providing Help Desk support for Outlook, MS Office, Windows 7/10....
- Atlanta, GA (21 miles from Duluth, GA)
- 1 day ago
- Atlanta, GA (21 miles from Duluth, GA)
- 1 day ago
Helpdesk Engineer Must be able to do ONSITE Face-to-Face interview. Requirements: 7 or more years of experience in providing IT technical support. Proficiency in Windows 10, MS Office 365, and...
- Atlanta, GA (21 miles from Duluth, GA)
- 1 day ago
- Atlanta, GA (21 miles from Duluth, GA)
- 1 day ago
systems + Proficient with task management, customer relationship management software; with good understanding of Microsoft Office suite + Excellent communication skills and ability to work in a team...
Application Support Analyst II
- Marietta, GA (22 miles from Duluth, GA)
- 2 days ago
- Marietta, GA (22 miles from Duluth, GA)
- 2 days ago
The purpose of this classification is to provide application and desktop support for the Cobb County Department of Transportation. Distinguishing Characteristics This classification is...
Technical Support Representative
- Atlanta, GA (21 miles from Duluth, GA)
- 2 days ago
- Atlanta, GA (21 miles from Duluth, GA)
- 2 days ago
The Team & Role We are looking for a Technical Support Representative to join our growing team in North America. You will work directly with hospitality operators across the globe to troubleshoot...
Hybrid- Associate Technical Support Analyst
- Atlanta, GA (21 miles from Duluth, GA)
- 2 days ago
- Atlanta, GA (21 miles from Duluth, GA)
- 2 days ago
Overview of Position Are you someone who loves breaking down technical problems into solvable components? Do you have top-notch customer service and collaboration skills? Are you interested in...
Epic Cupid-Radiant Support Specialist
- Atlanta, GA (21 miles from Duluth, GA)
- 2 days ago
- Atlanta, GA (21 miles from Duluth, GA)
- 2 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
Spanish Help Desk Analyst- Need only Local to Georgia
- Conyers, GA (20 miles from Duluth, GA)
- 3 days ago
- Conyers, GA (20 miles from Duluth, GA)
- 3 days ago
Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer...
Demographic Data for Duluth, GA
Moving to Duluth, GA? Find some basic demographic data about Duluth, GA below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Duluth, GA
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Duluth, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- Windows OS
- DNS
- TCP/IP
- Remote Support
- Application Support
- Windows 10
- Windows 7
- VMware
- Mobile Device Management
- MacOS
- Cisco
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- Mac Skills
- IT Support
- ITIL
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Policy Development
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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