Help Desk Analyst Jobs in West Palm Beach, FL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Taft Stettinius & Hollister LLP
- West Palm Beach, FL
- 2 days ago
- Taft Stettinius & Hollister LLP
- West Palm Beach, FL
- 2 days ago
Taft is seeking an IT Service Analyst to join our team in our West Palm Beach office. We are seeking an IT Service Analyst for our West Palm Beach office. This role provides Level 1 “White Glove”...
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 13 hours ago
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 13 hours ago
Title: Customer Support Specialist Location: USA/Remote Reports to: VP of Delivery Management/IT FLSA Classification: Non-Exempt Full-Time or Part-Time: Full-Time Salary Range: $22 - $32 Starting...
- Palm Beach Gardens, FL (5 miles from West Palm Beach, FL)
- 1 day ago
- Palm Beach Gardens, FL (5 miles from West Palm Beach, FL)
- 1 day ago
An Amazing Career Opportunity for a Technical Support Engineer I! Location: Palm Beach Gardens, FL and Eden Prairie, MN (Hybrid) (Eastern Time-Zone) Job ID: 34491 Who are we? HID powers the...
- Palm Springs, FL (4 miles from West Palm Beach, FL)
- 1 day ago
- Palm Springs, FL (4 miles from West Palm Beach, FL)
- 1 day ago
Thorough knowledge of Microsoft Operating systems. Knowledge of Microsoft Office 365 infrastructure. Ability to understand Village-wide network infrastructure and related enterprise devices....
Epic Cupid-Radiant Support Specialist
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 2 days ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 2 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 3 days ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 3 days ago
Salary Not Available Position range in Miami-Fort Lauderdale-West Palm Beach, FL Metropolitan Statistical Area $47k - $77k Per Year Tech Support Specialist ZZ2 Occupation: Computer User Support...
WebMethods/MuleSoft Integration Support Engineer [REMOTE]
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 3 days ago
- Delray Beach, FL (18 miles from West Palm Beach, FL)
- 3 days ago
systems and ability to develop and debug simple shell scripts Experience in designing and supporting integration solutions involving on-premise and cloud components Understanding of different security...
Remote WorkResponsibilities This opportunity is full-time at 40 hours per week, offers full benefits and a convenient day shift schedule. Wellington Regional Medical Center is located in Wellington, Florida....
PublicSquare Company Values We are united in our commitment to freedom and truth - that's what makes us Americans. We will always protect the family unit and celebrate the sanctity of every life....
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 3 days ago
- Boca Raton, FL (24 miles from West Palm Beach, FL)
- 3 days ago
Strong knowledge of Windows and macOS operating systems. Familiarity with Active Directory, Microsoft Office 365, and basic networking concepts....
- Lake Worth, FL (6 miles from West Palm Beach, FL)
- 4 days ago
- Lake Worth, FL (6 miles from West Palm Beach, FL)
- 4 days ago
Systems & MS Office products Experience with TCP/IP troubleshooting is a plus Must be able to work 8-5 EST with a scheduled hour for lunch MORE REASONS TO JOIN THE HAWK RIDGE SYSTEMS TEAM Excellent...
Remote Work- Highland Beach, FL (21 miles from West Palm Beach, FL)
- 9 days ago
- Highland Beach, FL (21 miles from West Palm Beach, FL)
- 9 days ago
About Us At Blue Frontier, were not just building better air conditioners were leading a revolution. Conventional AC is outdated, inefficient, and a major driver of climate change. Our...
Broadcast Operations & Media Support Engineer 3-West Palm Beach, FL
- West Palm Beach, FL
- 10 days ago
- West Palm Beach, FL
- 10 days ago
About Diversified: Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team...
Must Have Technical/Functional Skills • Proven experience in VMware infrastructure management. • Proficiency with VMware tools (vCenter, Horizon, vSphere). • Familiarity with software distribution...
- Riviera Beach, FL (5 miles from West Palm Beach, FL)
- 30+ days ago
- Riviera Beach, FL (5 miles from West Palm Beach, FL)
- 30+ days ago
Loads appropriate software packages such as operating systems, networking components, office applications and recommend changes in software and hardware to improve computer capabilities....
Demographic Data for West Palm Beach, FL
Moving to West Palm Beach, FL? Find some basic demographic data about West Palm Beach, FL below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in West Palm Beach, FL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in West Palm Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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