Help Desk Analyst Jobs in Tampa, FL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- St Petersburg, FL (16 miles from Tampa, FL)
- 1 day ago
- St Petersburg, FL (16 miles from Tampa, FL)
- 1 day ago
About Us At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3 rd party logistics )...
Stations Support Specialist II
- Clearwater, FL (19 miles from Tampa, FL)
- 2 days ago
- Clearwater, FL (19 miles from Tampa, FL)
- 2 days ago
Advanced working knowledge of Microsofts core business applications and operating system....
ORGANIZATIONAL SUMMARY: Located in the vibrant and diverse Tampa Bay region of Florida's gulf coast, the University of South Florida (USF) is a Preeminent State Research University with campuses...
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 3 days ago
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 3 days ago
Desktop Support Information Technology $ 28.64 / Hour location_on Saint Petersburg, Florida work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 6 days ago
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 6 days ago
systems Basic understanding of networking concepts and troubleshooting (Wi-Fi, VPN, DNS, etc.)...
Apprentice level technical knowledge in the setup, operation, and troubleshooting of all associated and follow-on operating systems. Must be familiar with Dameware and Terminal Services....
Technical experience in the setup, operation, and troubleshooting of all associated and follow-on operating systems. Must have experience with Dameware, RDP and Terminal Services....
Technical expertise in the setup, operation, and troubleshooting of all associated and follow-on operating systems. Must be proficient with Dameware, RDP and Terminal Services....
Triage L2 Support Engineer Location - Tampa- FL We are seeking a detail-oriented and proactive Triage L2 Support Engineer to join our application support team. The role is responsible for...
- Tampa, FL
- 7 days ago
- Tampa, FL
- 7 days ago
Desk Analyst is responsible for providing technical/application support to company employees in the Field and Scientific divisions via phone, ticket or chat inquiries....
Remote WorkConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of...
Senior Computer User Support Specialist (Active TS/SCI Clearance)
- Tampa, FL
- 8 days ago
- Tampa, FL
- 8 days ago
systems....
- Dover, FL (14 miles from Tampa, FL)
- 8 days ago
- Dover, FL (14 miles from Tampa, FL)
- 8 days ago
Must Have Technical/Functional Skills Exp in Desktop support /End user support Engg. Comprehensive knowledge of Microsoft Office applications, including Word, OneNote, Excel, and Visio Experience...
IT Service Desk Analyst Level II
- Seffner, FL (11 miles from Tampa, FL)
- 10 days ago
- Seffner, FL (11 miles from Tampa, FL)
- 10 days ago
Rooms To Go is currently in search of a full time Helpdesk Analyst Level II with a passion for excellence and the desire to provide outstanding customer service! This is a fantastic opportunity to...
Microsoft Tech Support Specialist
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 11 days ago
- Saint Petersburg, FL (16 miles from Tampa, FL)
- 11 days ago
Microsoft Tech Support Specialist Smart Choice Communications - 3.0 Saint Petersburg, FL Job Details Full-time Estimated: $61.3K - $75K a year 7 hours ago Benefits Health insurance Dental...
Demographic Data for Tampa, FL
Moving to Tampa, FL? Find some basic demographic data about Tampa, FL below.
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Title Synonyms
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Salary for Help Desk Analyst Jobs in Tampa, FL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Tampa, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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