Help Desk Analyst Jobs in Shalimar, FL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Computer User Support Specialist
- Eglin, FL (11 miles from Shalimar, FL)
- 3 days ago
- Eglin, FL (11 miles from Shalimar, FL)
- 3 days ago
General information Requisition # R61056 Locations USA-FL-Eglin AFB Posting Date 06/11/2025 Security Clearance Required TS/SCI Remote Type Onsite Time Type Full time Description & Requirements...
Help Desk Technician (Part-Time)
- Crestview, FL (22 miles from Shalimar, FL)
- 3 days ago
- Crestview, FL (22 miles from Shalimar, FL)
- 3 days ago
GENERAL STATEMENT OF JOB Provides administrative, technical and operational support to the Information Technology department. *Current Okaloosa County BCC IT Department employees will be given...
WebMethods/MuleSoft Integration Support Engineer [REMOTE]
- Fort Walton Beach, FL (4 miles from Shalimar, FL)
- 9 days ago
- Fort Walton Beach, FL (4 miles from Shalimar, FL)
- 9 days ago
systems and ability to develop and debug simple shell scripts + Experience in designing and supporting integration solutions involving on-premise and cloud components + Understanding of different security...
Remote WorkProduct Support Engineer III - Deploy Only - (R0025471)
- Shalimar, FL
- 24 days ago
- Shalimar, FL
- 24 days ago
Salary Not Available Product Support Engineer III - Deploy Only - (R0025471) Sierra Nevada Corporation Occupation: Military Enlisted Tactical Operations and Air/Weapons Specialists and Crew...
Do you have an eye for detail and a passion for developing innovation solutions? Join our team! As an IT Support Technician II, you will be using your skills and expertise to provide computer,...
- Hurlburt Field, FL (8 miles from Shalimar, FL)
- 30+ days ago
- Hurlburt Field, FL (8 miles from Shalimar, FL)
- 30+ days ago
Job Description Description SAIC is seeking a dedicated and skilled PC Technician to join our team in support of the USSOCOM SITEC 3 contract. This key role demands a high level of operational...
Product Support Engineer III - Deploy Only Job Description: If you have an affinity for complex technical systems, excellent communication and product troubleshooting skills, and enjoy working...
Help Desk Specialist Journeyman
- Eglin, FL (11 miles from Shalimar, FL)
- 30+ days ago
- Eglin, FL (11 miles from Shalimar, FL)
- 30+ days ago
Must possess problem solving skills, excellent understanding of desktop operating systems, networking principles and MS applications....
Principal webMethods/MuleSoft Integration Support Engineer [REMOTE]
- Fort Walton Beach, FL (4 miles from Shalimar, FL)
- 60+ days ago
- Fort Walton Beach, FL (4 miles from Shalimar, FL)
- 60+ days ago
systems and ability to develop and debug simple shell scripts Experience in designing and supporting integration solutions involving on-premise and cloud components Understanding of different security...
Remote WorkComputer IT, Helpdesk (Part-Time)
- Niceville, FL (11 miles from Shalimar, FL)
- 60+ days ago
- Niceville, FL (11 miles from Shalimar, FL)
- 60+ days ago
Assist in the configuration of networked computer systems with appropriate hardware, operating systems software, applications software, and communications components to deliver applications to local...
Demographic Data for Shalimar, FL
Moving to Shalimar, FL? Find some basic demographic data about Shalimar, FL below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Shalimar, FL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Shalimar, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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