Help Desk Analyst Jobs in Saint Petersburg, FL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- TEKsystems c/o Allegis Group
- Largo, FL (14 miles from Saint Petersburg, FL)
- 1 day ago
- Largo, FL (14 miles from Saint Petersburg, FL)
- 1 day ago
Software & hardware support -Systems maintenance -Systems upgrades -Technical implementation reviews with customer and peers -Knowledge documentation & review -Identify gaps in process and propose...
In Person ContractUrgent Hiring : IT Support Technician CRM & Marketing Platforms (Level 2 Support) : 100% Remote
- Shift Code Analytics
- Tampa, FL (22 miles from Saint Petersburg, FL)
- 1 day ago
- Tampa, FL (22 miles from Saint Petersburg, FL)
- 1 day ago
Hi, Hope you are doing well. I have an urgent opening below for IT Support Technician – CRM & Marketing Platforms (Level 2 Support) Job Title: IT Support Technician – CRM & Marketing Platforms...
RemoteApplication Support Analyst - Assistant Vice President
- Citigroup
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 2 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 2 days ago
About the Team: Data Solutions Technology strives to provide measurable competitive advantage to our business by delivering high quality, innovative and cost-effective reference data technology...
In PersonWO-002 Help Desk Representative
- Endurion
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 2 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 2 days ago
Job Requirements Tampa, FL Clearance Unspecified Polygraph not specified Early Career (2+ yrs experience) Salary not specified Join Premium to unlock estimated salaries Job Description WO-002 Help...
In Person- Lukos LLC
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 3 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 3 days ago
Job Requirements Tampa, FL Secret Polygraph Unspecified Mid Level Career (5+ yrs experience) Salary not specified Join Premium to unlock estimated salaries Job Description Position: Network...
In Person- DPR Construction
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 3 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 3 days ago
Technical Skills Strong knowledge of Microsoft 365 and Windows operating systems. Experience supporting cloud-based and enterprise applications....
Hybrid- TEKsystems
- Largo, FL (14 miles from Saint Petersburg, FL)
- 4 days ago
- Largo, FL (14 miles from Saint Petersburg, FL)
- 4 days ago
Systems Skills Desktop, pc technician, Customer service, Help desk support, phone support ms office, Troubleshooting, office 365, active directory Additional Skills & Qualifications Strong customer...
In Person ContractDesign Technology Support Specialist (AEC Technology)
- Core States Group
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 4 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 4 days ago
At Core States Group, the work you do matters to the clients we serve, the communities we support, and the teams who rely on one another to deliver with excellence. Our Cause is powerful: to...
In PersonHelp Desk Support Technician (Technology Service Center) Technology Service Center (TSC) St. Petersburg, FL (Primary) | 6month contract (conversion potential) Hybrid after training Why This Role?...
HybridOPS Technology Support Specialist
- St. Petersburg College
- Saint Petersburg, FL
- 5 days ago
- Saint Petersburg, FL
- 5 days ago
Knowledge: Applicable hardware, software, and peripheral equipment; Applicable operating systems; Technology troubleshooting techniques....
Remote- DoubleLine Income Solutions Fund
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 5 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 5 days ago
system components, process structure, file systems, registry hives, remote access, and event logging...
In PersonSenior Systems Support Analyst
- Greystar Real Estate Partners
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 7 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 7 days ago
Demonstrated proficiency in computer hardware, networking and applications used by the Company, computer operating systems, and database, spreadsheet, and word processing programs sufficient to maintain...
In Person- GD Information Technology, Inc.
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 8 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 8 days ago
Manages the functionality and efficiency of a group of computers running on one or more operating systems. Maintains the integrity and security of systems....
In Person- General Dynamics Information Technology
- Macdill AFB, FL (8 miles from Saint Petersburg, FL)
- 11 days ago
- Macdill AFB, FL (8 miles from Saint Petersburg, FL)
- 11 days ago
Manages the functionality and efficiency of a group of computers running on one or more operating systems. Maintains the integrity and security of systems....
In PersonAssociate Desktop Support Analyst
- Strategic Staffing Solutions
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 11 days ago
- Tampa, FL (16 miles from Saint Petersburg, FL)
- 11 days ago
Key Responsibilities Provide first-level technical support for desktop, laptop, and application issues Troubleshoot basic hardware, software, and operating system issues in a Windows environment Perform...
In PersonDemographic Data for Saint Petersburg, FL
Moving to Saint Petersburg, FL? Find some basic demographic data about Saint Petersburg, FL below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Saint Petersburg, FL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Saint Petersburg, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- TeamViewer
- Software Installation
- LAN
- Remote Support
- Hardware Support
- AD Group Policy
- DNS
- Windows 10
- DHCP
- Windows 7
- VPN
- Systems Center Configuration Manager
- Operating Systems
- TCP/IP
- Technical Troubleshooting
- IT Service Management
- Windows Server
- Mobile Device Management
- VoIP
- Help Desk Support
- Windows OS
- Application Support
- Network Administration
- MacOS
- Apple iOS
- IT Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Mac Skills
- Resolution
- Customer Support
- Installation
- Microsoft Active Directory
- Information Technology
- Onboarding
- Artificial Intelligence
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Networking
- Troubleshooting
- Written Communication
- Prioritizing
- Documentation
- Reporting
- Inventory Management
- Collaboration
- Telephone Skills
- Education Experience
- Research Skills
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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