Help Desk Analyst Jobs in Miami, FL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 13 hours ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 13 hours ago
WHO WE ARE AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation! Does the idea of doing something that really makes a difference in peoples lives while being...
Digital Support Engineer, CBS Sports (Freelance)
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
Strong IT technology topics such as networking, windows operating systems, Linux and mac is a must....
Senior IT Computer Support Specialist
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
Overview GovCIO is currently hiring for a Senior IT Computer Support Specialist with an active Secret clearance to provide outstanding desk-side support, regularly scheduled backups, network...
Senior IT Support Analyst (US)
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 4 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 4 days ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $68,640 - $102,960 USD TD is committed to providing fair and equitable compensation opportunities to all...
Overview NSC Global is currently looking for a Desktop Support Engineer to join our growing company. NSC Global provides global network implementation and support solutions to world-class...
Technical Support Representative - Onsite
- Hialeah, FL (7 miles from Miami, FL)
- 7 days ago
- Hialeah, FL (7 miles from Miami, FL)
- 7 days ago
Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration....
- Doral, FL (6 miles from Miami, FL)
- 7 days ago
- Doral, FL (6 miles from Miami, FL)
- 7 days ago
General information Requisition # R62370 Locations USA-FL-Doral Posting Date 08/05/2025 Security Clearance Required Secret Remote Type Onsite Time Type Full time Description & Requirements Shape...
- Miramar, FL (15 miles from Miami, FL)
- 8 days ago
- Miramar, FL (15 miles from Miami, FL)
- 8 days ago
Must Have Technical/Functional Skills Exp in Desktop support /End user support Engg. Knowledge of MS Intune and SCCM. Troubleshooting knowledge on Windows and Mac laptops/desktops. Comprehensive...
Client Support Engineer (Bilingual Spanish/English Speaker)
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 8 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 8 days ago
Knowledge of: Desktop operating systems, various software applications and basic hardware for the workstations and laptops; principles and theories of network systems and management; Internet technologies...
Kforce has a client that is seeking a Desktop Support in Miami, FL. Summary:We are currently looking for a Tier 1 Desktop Support Tech managing Onboarding and Offboarding. This role is crucial to...
Title: VIP Help Desk Location: Miami, FL Duration: 6+ months contract to hire Compensation: $20.00 – 26.00/hour Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S....
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 10 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 10 days ago
Cellular Sales IT Field Support Technician Classification Non-Exempt Reports to IT Field Support Manager JOB DESCRIPTION Summary/Objective Works under general supervision of the IT Field Support...
Enterprise Service Desk Technician
- Doral, FL (6 miles from Miami, FL)
- 11 days ago
- Doral, FL (6 miles from Miami, FL)
- 11 days ago
Deep understanding of operating systems (e.g., Windows, macOS, Linux)....
- Hialeah, FL (7 miles from Miami, FL)
- 12 days ago
- Hialeah, FL (7 miles from Miami, FL)
- 12 days ago
Nebraska Medicine is seeking a skilled and customer-focused Help Desk Analyst to join our IT support team....
Remote WorkJob Details Job FamilySTAFF - Support Non-Exempt (SNE)Grade14Salary$28.53 - $35.66DepartmentTelecommunications and Operations Reports ToTelecom Support SupervisorClosing DateOctober 14, 2025FLSA...
Demographic Data for Miami, FL
Moving to Miami, FL? Find some basic demographic data about Miami, FL below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Miami, FL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Miami, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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