Help Desk Analyst Jobs in Lake Mary, FL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Longwood, FL (3 miles from Lake Mary, FL)
- 9 hours ago
- Longwood, FL (3 miles from Lake Mary, FL)
- 9 hours ago
Software Troubleshooting: Troubleshoot and resolve software issues, including operating systems, Microsoft Office Suite, and other business applications....
Live-In Tier 2 Service Desk Tech/ Full Stack Web Engineer
- Orlando, FL (15 miles from Lake Mary, FL)
- 1 day ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 1 day ago
Live-In Tier 2 Service Desk Technician / Full Stack Web Engineer Company Name: (Confidential/Provided upon Interview) Location: Orlando, Florida (Live-In Role) Employment Type: Full-Time, Live-In...
Computer Support Specialist I/II/III
- Orlando, FL (15 miles from Lake Mary, FL)
- 2 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 2 days ago
Salary Range $20.28-$25.86 Job Posting End Date - Applications will no longer be accepted starting 06-30-2025 Job Summary Salary: Computer Support Specialist I: $20.28-$25.86 Computer Support...
Business Unit Application Support Analyst III (US)
- Orlando, FL (15 miles from Lake Mary, FL)
- 2 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 2 days ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $33.00 - $49.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid/Radiant Support Specialist you will have...
- Orlando, FL (15 miles from Lake Mary, FL)
- 3 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 3 days ago
Salary Not Available Position range in Orlando-Kissimmee-Sanford, FL Metropolitan Statistical Area $44k - $68k Per Year IT Support Technician (Not Available) Occupation: Computer User Support...
VP, Business Technical Support
- Maitland, FL (9 miles from Lake Mary, FL)
- 3 days ago
- Maitland, FL (9 miles from Lake Mary, FL)
- 3 days ago
Oversees operating systems, including policies, procedures, and operating structures....
Technical Support Expert - Level 1 - Remote Monitoring and Management (RMM) Support
- Orlando, FL (15 miles from Lake Mary, FL)
- 4 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 4 days ago
Strong understanding of diagnosing and troubleshooting issues on Windows, and proficiency with macOS and Linux operating systems....
Remote Work- Orlando, FL (15 miles from Lake Mary, FL)
- 5 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 5 days ago
Windows Operating Systems (Windows 10, Windows 11), MAC OS 2. Office 365, and Microsoft Software (SharePoint, Teams). 3....
- Orlando, FL (15 miles from Lake Mary, FL)
- 7 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 7 days ago
Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's...
Systems Support Analyst - $1,000 Sign On Incentive
- Orlando, FL (15 miles from Lake Mary, FL)
- 7 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 7 days ago
Overview At Orange County Government, we are proud to serve the public with integrity, honesty, fairness, and professionalism. We develop innovative policies and services that impact Central...
- Orlando, FL (15 miles from Lake Mary, FL)
- 9 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 9 days ago
COMSEC Support Engineer LinTech Global, Inc. $100,000.00 - $115,000.00 / yr paid time off, paid holidays, 401(k) United States, Florida, Orlando 12249 Science Drive (Show on map) Jun 03, 2025...
- Ocoee, FL (17 miles from Lake Mary, FL)
- 9 days ago
- Ocoee, FL (17 miles from Lake Mary, FL)
- 9 days ago
Windows & Apple operating systems and utilities. Modern-day browsers (e.g. Chrome, Safari, Firefox, IE). Standard debug tools and processes available in/for browsers (e.g. Firebug)....
Reservation Support Specialist
- Orlando, FL (15 miles from Lake Mary, FL)
- 10 days ago
- Orlando, FL (15 miles from Lake Mary, FL)
- 10 days ago
Do you want to advance in your work and receive recognition for your accomplishments? Don't miss the chance to become a member of our outstanding team and enjoy the benefits of working for an...
Technical Support Engineer (Bilingual Spanish/English)
- Longwood, FL (3 miles from Lake Mary, FL)
- 11 days ago
- Longwood, FL (3 miles from Lake Mary, FL)
- 11 days ago
If youre looking for a special place to build or grow your career, youve found it. Whether youre an experienced professional, a recent college graduate or somewhere in between, IDEX is a place...
Demographic Data for Lake Mary, FL
Moving to Lake Mary, FL? Find some basic demographic data about Lake Mary, FL below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Lake Mary, FL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Lake Mary, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Computer Science
- Remote Desktop Protocol
- Systems Center Configuration Manager
- LAN
- VPN
- Operating Systems
- Technical Troubleshooting
- Windows Server
- Apple OS X
- DHCP
- IT Service Management
- DNS
- TCP/IP
- Windows OS
- Remote Support
- Application Support
- Windows 10
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- Linux
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Apple iOS
- Computer Hardware Repair
- Installation
- Resolution
- Microsoft Active Directory
- Information Technology
- General Repair
- Microsoft Office 365
- Problem Resolution
- Technical Support
- Customer Satisfaction
- Networking
- Engineering
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Telephone Skills
- Written Communication
- Collaboration
- Documentation
- Interpersonal Skills
- Reporting
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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