Help Desk Analyst Jobs in Fort Lauderdale, FL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
WHO WE ARE AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation! Does the idea of doing something that really makes a difference in peoples lives while being...
Technology Support Specialist I
- Coconut Creek, FL (10 miles from Fort Lauderdale, FL)
- 22 hours ago
- Coconut Creek, FL (10 miles from Fort Lauderdale, FL)
- 22 hours ago
AND Proficiency required in the following: Basic hardware and software troubleshooting Knowledge of Windows, Mac, and iOS operating systems Installing and maintaining software applications Managing...
Digital Support Engineer, CBS Sports (Freelance)
- Fort Lauderdale, FL
- 1 day ago
- Fort Lauderdale, FL
- 1 day ago
Strong IT technology topics such as networking, windows operating systems, Linux and mac is a must....
IT Technical Support Specialist
- Boca Raton, FL (16 miles from Fort Lauderdale, FL)
- 1 day ago
- Boca Raton, FL (16 miles from Fort Lauderdale, FL)
- 1 day ago
Basic knowledge of networking principles and operating systems. Ability to effectively prioritize and execute tasks in a high-pressure environment. Degree in information technology (not required)....
Overview GovCIO is currently hiring for a Senior IT Computer Support Specialist with an active Secret clearance to provide outstanding desk-side support, regularly scheduled backups, network...
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: $68,640 - $102,960 USD TD is committed to providing fair and equitable compensation opportunities to all...
Desktop Support Engineer (Level 1)
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 6 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 6 days ago
Overview NSC Global is currently looking for a Desktop Support Engineer to join our growing company. NSC Global provides global network implementation and support solutions to world-class...
Technical Support Representative - Onsite
- Boca Raton, FL (16 miles from Fort Lauderdale, FL)
- 7 days ago
- Boca Raton, FL (16 miles from Fort Lauderdale, FL)
- 7 days ago
Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration....
- Doral, FL (24 miles from Fort Lauderdale, FL)
- 7 days ago
- Doral, FL (24 miles from Fort Lauderdale, FL)
- 7 days ago
General information Requisition # R62370 Locations USA-FL-Doral Posting Date 08/05/2025 Security Clearance Required Secret Remote Type Onsite Time Type Full time Description & Requirements Shape...
- Lighthouse Point, FL (10 miles from Fort Lauderdale, FL)
- 8 days ago
- Lighthouse Point, FL (10 miles from Fort Lauderdale, FL)
- 8 days ago
A startup in the medical device industry is seeking a proactive and technically skilled Customer Support Engineer. This is a crucial role on a small, two-person team where you'll be responsible...
Technical Support Representative - Onsite
- Pompano Beach, FL (7 miles from Fort Lauderdale, FL)
- 8 days ago
- Pompano Beach, FL (7 miles from Fort Lauderdale, FL)
- 8 days ago
Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration....
- Miramar, FL (10 miles from Fort Lauderdale, FL)
- 8 days ago
- Miramar, FL (10 miles from Fort Lauderdale, FL)
- 8 days ago
Must Have Technical/Functional Skills Exp in Desktop support /End user support Engg. Knowledge of MS Intune and SCCM. Troubleshooting knowledge on Windows and Mac laptops/desktops. Comprehensive...
Client Support Engineer (Bilingual Spanish/English Speaker)
- Fort Lauderdale, FL
- 8 days ago
- Fort Lauderdale, FL
- 8 days ago
Knowledge of: Desktop operating systems, various software applications and basic hardware for the workstations and laptops; principles and theories of network systems and management; Internet technologies...
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 8 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 8 days ago
Kforce has a client that is seeking a Desktop Support in Miami, FL. Summary:We are currently looking for a Tier 1 Desktop Support Tech managing Onboarding and Offboarding. This role is crucial to...
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 9 days ago
- Miami, FL (24 miles from Fort Lauderdale, FL)
- 9 days ago
Title: VIP Help Desk Location: Miami, FL Duration: 6+ months contract to hire Compensation: $20.00 – 26.00/hour Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S....
Demographic Data for Fort Lauderdale, FL
Moving to Fort Lauderdale, FL? Find some basic demographic data about Fort Lauderdale, FL below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Fort Lauderdale, FL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Fort Lauderdale, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Computer Science
- Software Installation
- Systems Center Configuration Manager
- LAN
- Hardware Support
- Virus Removal
- VPN
- Operating Systems
- Technical Troubleshooting
- DNS
- DHCP
- IT Service Management
- Windows Server
- Remote Support
- TCP/IP
- Windows OS
- Windows 7
- Application Support
- Windows 10
- Mobile Device Management
- MacOS
- Help Desk Support
- VoIP
- Network Administration
- IT Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Information Technology
- Resolution
- General Repair
- Customer Support
- Microsoft Office 365
- Problem Resolution
- Microsoft Active Directory
- Networking
- Technical Support
- Engineering
- Customer Satisfaction
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Documentation
- Telephone Skills
- Collaboration
- Reporting
- Inventory Management
- Interpersonal Skills
- Problem Solving
- Microsoft Office
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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